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May 2023 by Moriah S.
My husband had flowers sent to me for my birthday, the ones that arrived were pretty sad and dying already. I called and Ann in the Floral department was so nice and understanding....she sent a new arrangement that is absolutely beautiful. A+ customer service!! I will be ordering my flowers from here again!
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May 2023 by Matthew H.
I had bought some baby food packets and they turned out to be spoiled. The customer service refused to refund my purchase because I had lost the receipt. they were also extremely rude about telling me the policy. I recommend getting groceries elsewhere.
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March 2023 by Virtue H.
Usually this place is pretty good but super expensive for no reason. They also lie on some of their price tags, warning some milks say 5.50 but they will actually charge you 8 bucks and refuse to change the price to what the price tag says, not including tax. Another warning all paper bags here are weak and will rip easily causing you to have to go back in the store to buy more.
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March 2023 by Kevin B.
This is the best cleanest and most supervised and organized Albertsons i have ever been too. We stopped by here on the holidays to pic up groceries and drinks for family and friends gathering. I ordered chicken and potato salad and mac and cheese. NIce deli and produce area. Fair size store. Customer service was good here. Everyone that work here just make the place shine.
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November 2022 by Aricka L.
After going into our local Albertson's looking for turkey stock we talk to the manager who arranged for us to pick up four boxes of turkey stock at the Broadway location at customer service. This is a very special Albertson's because it's a market place. If you've never shopped at a market place it is like a Whole Foods meats and Albertson's. They are gorgeous inside. Boise is lucky to have one and Meridian has one. The one in Meridian is absolutely spectacular. Every city should be so lucky to have a market place. It's a totally different shopping experience. They have a restaurant inside with live music you can walk around with a glass of wine if you so choose or a glass of beer. After shopping you could stop for dinner or for sushi. The butcher counter is massive.
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October 2022 by Behind the Scenes PDX Music
Broadway on the Rocks was a fun open bar on top of Broadway & Beacon Albertsons in Boise Idaho to enjoy live music. View was spectacular as #ShonSandersBand played soulful originals with classic oldies for a full crowd. Very enticing menu of both food and drinks, served with On Point staff. Debbie ran a tight group of servers that smiled and was happy to take an order that comes out quicker than e p3cted for such a busy night.. Absolutely a spot to stop if you get the chance to visit the Boise Valley. Not too far off of I=84 and close to many hotels for Business over nights or Returning home for a visit.
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August 2022 by Edward K.
I would have rated this location 5 stars, except for a recent experience.Going through a check out, I got some prepared food from the hot breakfast bar that had just been placed out and 2 fresh ears of corn and a few other items. My total was very high, so I question the cashier, who just said, "oops, you'll have to go to the service counter for a refund". I looked at her and said, "what happened", receiving a blank stare. We are all human, so mistakes are okay, but no answer? I had to repeat the question and without an apology, she said that she had charged me for 23 ears of corn. Service counter manager apologized, but in a robot fashion without compassion and gave the refund. I said that it wasn't right how the cashier handled the mistake; another blank stare.Getting home, I ate the prepared breakfast and not 15 minutes later, I threw-up 7 times! That was my only food of the day. I had seen the food being placed out, so I knew that it was fresh. I called the store, speaking with the same manager, who offered a refund on the food and again, the robot apology. I came in for the refund, but there wasn't any additional offer. I thought Albertson's was a family store that cares about it's customers? I asked, if there could be any additional compensation for my pain and was offered a $5 coupon on my NEXT visit.The following week, I called the store to speak with the general manager, who was apparently away on vacation, and the assistant was on his lunch break. I never received a call back. I called again after another week and got the same run around. I even tried to call corporate and wrote an email, but never a reply. No one here cares.The way this situation was handled was appauling. I didn't scream or make a fuss, but I just want the public to know that you cannot trust this store to care about anything but profits.》》》》》》》》》》》》》》》》》》》》》》 You can see below that the store reached out to me but AFTER Iposted this review. I immediately wrote back to her and I called the store AND I again left contact information on their website. It has now been another 2 weeks and have not heard a whisper.
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May 2022 by Anne D.
After visiting the Smurf Turf and the Allen Noble Hall of Fame Gallery I decided to check out this Albertson's grocery store a couple blocks away from the stadium. We have Albertsons stores where I live but this is the biggest and bougiest one I've ever been to. It reminds me of a Metropolitan Market/Whole Foods store. The displays are pretty and the grocery store is bright. They also have a section for Basque items. This is the perfect store for tailgating needs.
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March 2022 by Cameron C.
This is the best Albertsons meets Whole Foods !!!It's HUGE!! but tastefully filled. Check out "Michele R's" review for the complete details. The store has an extremely wide selection of products, NoT at Whole Paycheck prices. There is a lot of rest made food as well as food made to order. All in addition to the wider direction than most groceries stores.
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January 2022 by Jonah L.
We shop here at least once a week for our "Albertsons" groceries. It's a really nice grocery store (especially compared to the old and dated one it replaced). Some staff are very nice! But some seem grumpy. That's hit or miss. But lots of good quality foods, fresh produce, and a great meat department. Unisex restrooms on the far right of the store. Just passed the inside Starbucks. And they also have a small restaurant upstairs (with another set of restrooms), but it's not really offering events (like watching sports games) during Covid. Almost always plenty of free parking out front. It can get busy during the evening, but I've never not been able to find a free parking lot space. Download the app and add your deals to the cart in the app. Then provide your phone number at check out. That's the way to save the most money (50% or more sometimes) at this place. Minus one star for the service. It's definitely not up to the level of a Whole Foods or even a Trader Joe's.
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January 2022 by Corinne Zemla
for the third time I got home, opened packages of fresh fruit and it was slimy and moldy! happened with corn and now with sliced apples! NEVER BUY PRODUCE HERE!
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June 2021 by Willa C.
All I'm gonna say is that I just left the longest and most awesome review for not only the staff at the hot bar, the waitresses that have shrunk down from the deli... i up to the bar and deal with all kinds of shenanigans I am sure.... I explained why I have come to love and appreciate the store in the neighbourhood, as well as pointed out that this is the only albertsons I've ever gone to that I actually know a few people by name because I go there so regularly. Not only are they actually human beings that are serving me they actually pay attention and after a while you get this sort of regular feeling and it's like you forget that you're in this corporate albertsons and you're taken back to a different time and......It was a really awesome review. For some reason it erased it. It was such a good review that I went and I did it again and now it were raced it again and. So now I am reporting the awesomeness of this albertsons, above any other albertsons that I have actually been to, this is my favourite. I feel better about supporting at least went started as a local company before it like... took over... But let's face it, when you start a business don't you want it to go nationwide and grow so why is that a bad thing? In any case I can tell you that Brian makes some of the best to brisket here in the Boise area, and that PJ is always super helpful.I don't know, maybe it's the fact that they're like Union workers and they're getting paid more or that it's just that there's something in the Albertson's water that they want to please the Boise state University folk.. I can say that while I have made exceptions for larger restaurants in the area, I've never had to for this albertsons hot bar or for the pokey station. I have gotten continuously and regularly fresh food made the way I ordered and every now and then with like a suggestion or something that you could tell Heidi obviously remembered me. I'm gonna go update this to a 5 star review and say keep it up Albertson :)
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March 2021 by Virat Sharma
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!