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November 2022 by Jeff Minert
Crystal in service is amazing. Thanks so much for helping me out
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January 2022 by Jordan Thompson
Killer place to purchase from.
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July 2021 by Daniel O'Donnell
They still take care of their customer's needs. Easy to work with, and they stand behind their promises.
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July 2021 by Tara Mason
Major Disappointment at Prestige!This is our 3rd season owning a 2005 Supra 24SSV.We have taken it to Prestige for every maintenance check- fall & summer. When I would pick up the boat, the technician would get it the boat with me, show and tell me what they did, answer any questions, show me things to look for and to check on. This was the piece of mind we pay for and expect from Prestige.This spring, it was difficult to even get on the schedule. Once we got in, it took more than 2 weeks for them to even look at it and no communication until we called.When the spring check was completed, I picked it up. They said everything looked good and it was ready to go so we headed to the lake. Within 10 minutes of boating, the engine blew. There was smoke billowing out of the engine. I immediately checked the oil and there was no oil on the dipstick, not even remnants.We called Prestige and they said to bring it in on Monday. Didn’t hear anything from them for a week until I called them. Another week went by. They did not make us a priority whatsoever.Finally, they called to say yes the engine is blown and did not want to take responsibility. When I questioned their maintenance team they started to get abrasive on the phone.After I talked to the owner, he sped up the process a bit but ultimately they decided to take no responsibility. They tried to lessen the blow by having me do an insurance claim when we knew they wouldn’t cover anything mechanical (that has now been confirmed).They then claimed to not even be able to find us a new engine and no solution moving forward. We called around and found another shop who was able to find us one (and from the same company Prestige orders from!).We will not be returning to Prestige. If you think you are paying for peace of mind, quality customer service and honesty at Prestige, you may be very disappointed.
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June 2021 by Matt Byars
Buying a boat is always a fun experience, getting it serviced is another story. Prestige winterized, shrink wrapped and stored my boat all winter long and had it ready to go (including all warranty work) by the time they stated. Getting good service after a sale is always a thought that leaves most people underwhelmed, Prestige delivers.
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May 2021 by Drew Hopkins
I have been getting my boat serviced at prestige for a couple years now. A little pricey, but they got the job done. Recently my experiences have been dissatisfying so I will be looking for a new service center.It all started in fall of 2020 when I specifically asked the technician to turn the battery switch off when they were done servicing. The radio has a habit of turning on by itself. Long story short the switch was left on and my battery was dead when I arrived to pick it up. Not a huge deal, but dissatisfying.Come January 2021 I call and schedule an appointment for an oil change. They put me down for May 4th. I call the day before the appointment to make sure everything is good. They say they have no record of the appointment. I get some excuse about Robert no longer working there and he probably didn’t put it in their system. Well I definitely made my appointment with a woman. They do the right thing and say they will still take the boat on the 4th. After a week of radio silence I call to see what the status is. I learn it will be ANOTHER 3 weeks before they will get to the boat. Now I can understand being understaffed, but why did no one say they were 4 weeks behind schedule when I dropped the boat off? We are talking about a 2hr job max. My guess is I got thrown to the back of the line because I did not buy a 100k boat from them. To their credit they did say “yeah sorry about that”.
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May 2021 by John Cherington
Customer service was great. Informative and helpful.
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May 2021 by Siena Groshong
I had the best experience with Prestige working with Chad to custom order my pontoon. I spoke with other dealers in the area that had similar products, but the decision to go with prestige was so easy! Chad was always willing and available to answer all questions, helped me choose colors and options in person, and always provided great updates. I would highly recommend working with him!
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January 2021 by Eric Williams
Just brought home our 2020 Supra 450SL that we special ordered in Sept and could not be happier. Tyrell, Chad, Josh and Zyon are a fantastic group of guys to work with. They made this process so simple it is almost scary. Great pro shop as well. If you are in the market for a high end wake/ski boat make sure and check with these guys, you will not be disappointed.
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January 2021 by Chandler Legarreta
By far the best boat shop in all of Boise and beyond. From the top down, if you are in the market for a boat, need boat services, or just accessories and toys....these guys are awesome! Special shout out to Robert and the service team, out of this world. My boat has never ran or looked better! Their full boat detail is fantastic. Thanks Prestige team for always taking good care of me!
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January 2021 by Tyler Ashton
Amazing guys to work with. Helped us every step of the way. Would recommend to anyone. Thanks Prestige!!!
