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August 2022 by Google user
PNC is the most idiotic mortgage company ever! The county changed my road name so my home address changed. It's like this has never happened before and threw PNC in a quandary. I sent proof of address changed time and time again and they still couldn't get it. It took months! Finally they got it changed. Oh, so now the mortgage we owe is now going to a different address. Sending me threats of not having insurance now. My insurance company kept sending them proof of insurance multiple times, and I still would get letters saying they will be forced to purchase insurance for me. That was another 2 months of hell. Finally got it through their mind that I had insurance all along. Been good for a few weeks. Got a letter today stating I didn't have insurance from 3/15 to 3/16! One day! Am I on candid camera!! Are you kidding me? Stay away from these guys! They are bad news and I need to find another lender tomorrow!!
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June 2022 by Branson Hollow
PNC is the most idiotic mortgage company ever! The county changed my road name so my home address changed. It's like this has never happened before and threw PNC in a quandary. I sent proof of address changed time and time again and they still couldn't get it. It took months! Finally they got it changed. Oh, so now the mortgage we owe is now going to a different address. Sending me threats of not having insurance now. My insurance company kept sending them proof of insurance multiple times, and I still would get letters saying they will be forced to purchase insurance for me. That was another 2 months of hell. Finally got it through their mind that I had insurance all along. Been good for a few weeks. Got a letter today stating I didn't have insurance from 3/15 to 3/16! One day! Am I on candid camera!! Are you kidding me? Stay away from these guys! They are bad news and I need to find another lender tomorrow!!
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June 2021 by Michael Brown
Shut em down, or put them through intensive retraining. Absurdly rude and unprofessional behavior.
