-
August 2024 by Janice Bernstrom
I was extremely pleased with the service provided. I have several trucks & look forward to doing more business with you
-
August 2024 by Andrea Bischel
Great customer service and fair prices. Walter is a great guy.
-
August 2024 by Mark Jones
Great service, and very thorough diagnosis. I will continue taking my vehicles to them for repair
-
August 2024 by Wes Ganter
Walter and team are fantastic. I called, they got me in, and 90 minutes I was back on the road with my AC working great. I was highly impressed by this business.
-
August 2024 by George Isla
Great work, power steering hose rubbed against the low pressure line of AC and wore a hole on it, they were able to braze shut the hole since no parts available locally, even pressure wash clean the engine bay, other shops would probably have to wait for parts to arrive and replace the hose.
-
August 2024 by Gabriel A
Quick, clear communication, and at a good cost. I know where I'm going in the future if/when I need to.
-
August 2024 by Tommy Hart
These folks were awesome got me taken care of right away very honest and friendly
-
August 2024 by Rod
Recently Mac's diagnosed and repaired my 2018 Honda CRV A/C.
I was very pleased with their knowledge, thoroughness, timeliness and excellent communication. Walter was my contact and he was fantastic to work with, a true professional.
Affirmation of their service lies in being cool once again amidst of the current major heat wave in Boise; >100.
-
August 2024 by Matt Rutte
Very good service and communication.
-
July 2024 by Morgan DeCarl
I found Mac’s 5 years ago by chance, and it is the only place I’d ever take my car. They are super helpful and nice and, unlike every other place I've ever taken my car, they never suggest work that doesn't need to be done. As a woman this feels like gold to have found a place you can actually TRUST is going to not take advantage of you. They are reasonably priced and have integrity. I recommend this place to everyone I talk to.
-
July 2024 by Kayla Espy
A couple of months ago I got a Groupon for two oil changes at Macs. They went absolutely above and beyond. I am a single mom, two babies and all within 2 weeks prior to receiving my last oil change I lost my job and received a three day eviction notice. I was completely broke and grateful to have gotten that Groupon when I did because my car was starting to ride real rough. When receiving my oil change, they informed me that my brakes and rotors were all bad and They were not comfortable, letting me drive my car off. Feeling completely overwhelmed And hopeless, I explained a little bit about my circumstances at the moment And they decided to bless me by replacing all of my brakes and rotors for free. I really have no words that could express What a huge impact that made in my life. I knew that my brakes were bad, but I was drowning and Didn’t have any Chance of fixing them. There, Gen Asa towards me very well could’ve saved mine and my children’s lives and other drivers lives as well.
I Felt like everything was crashing down all at the same time and at that point, I was just so desperate for one thing to go right. I felt so defeated and I was so ready to give up. They Instilled hope in my spirit and similar to the chain reaction of hardships id been experiencing, the hope they gifted me with gave me an optimistic outlook and filled me with such gratitude that I became open to a chain reaction of blessings. More than words, thank you.
** To make my car safe to drive the cost was over $800 and they did it free of charge. I am so very grateful and blessed. Thank you :)
-
July 2024 by Cody Matthews
I am a bit disappointed I took my escalade to Macs for a Cooling system Issue I was told the radiator was bad. The connections for the transmission Cooler hoses were leaking and it had failed the pressure test. So I paid them a hefty amount of money over $1k to do the Radiator, Hoses, and thermostat. I got the vehicle back with coolant all over the engine bay. Still dripping down the front of the block, A big Puddle where the extra battery goes. So a few months later. I went for an oil change at another business and the tech told me my radiator was leaking. So I went back to Macs, they had zero notes in their system about the repair and tried to argue that the original issue was not the Transmission cooler lines leaking. Then tell me that the internal O-rings where the Transmission cooler lines attach have failed and likely I need a new radiator ( This is the Radiator they Installed See Orignal Problem).
I reminded them it was their radiator... it became the Quick Connect Fittings that were the issue $134 I didn't feel I should pay this but I did out of principal. I was told the fittings would likely leak and the transmission hard lines needed to be replaced. This diagnostic is all over the place. If that is the case why was it never mentioned the first time with the original radiator repair? It does not compute that if the O-rings in the connection have failed how is it the hard lines? I think they bought a cheap radiator and installed it. Likely using "universal parts" however I do not know that for a fact.
This is what I know for a fact, my radiator still leaks from the transmission cooler fittings on the Radiator...
Cody Matthews
-
July 2024 by Allen Piper
Great service, very thorough in terms of ensuring my AC system was properly functioning. They have a great thing they do where they have you come back after a couple weeks to check if any leaks developed since they worked on the car. It's a quick 15 minute check that's free, but it's a good example of how much they're committed to service. Highly recommend.
-
July 2024 by Yukon Man
Great service! Walter is awesome!
-
July 2024 by Bradley Wozniak
I drive an old Jeep (1993) and it's alot of fun when it is not in disrepair. I recently had a new radiator and peripheral cooling systems replaced and serviced. The quality of my driving experience is greatly improved because of the experience and attention-to-detail that Walter Chambosse and his employees demonstrate in their professional work-ethic. Thanks again!
