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December 2023 by Frank J.
MacLife is the kind of business that has the knowledge, skill, background, the experience that We all need to succeed and enjoy our efforts and needs in today's technical online world. Ken , Maxwell and Jerod are the MacLife staffers I've dealt with, although there are a few more. All of them are patient, experienced and very skilled, professionally dedicated to their Customers needs and issues. Particularly evident at this Holiday time of the year, Mac Life doesn't rely on coupons, deals, " cyber Tuesdays" or all the suspicious "attractions" businesses use to attract customers. MacLife offers real ongoing customer support, and some amazing and useful problem solving help throughout the year. Every business and service should take a hint , a lesson from MacLife and how it benefits and appreciates its Customers.
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October 2023 by B F.
Been here three times for screen replacement for my Mac along with two other service appointments and every time had amazing service! These guys are so nice and helpful. Super knowledgeable and have been a huge help in any questions regarding my Macbook.
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October 2023 by Monica Ryan
I REALLY APPRECIATE the help that I get at MacLife. Everyone is very informative and I value their service. Thanks so much!
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October 2023 by Carter Brasher
Very helpful! My iPhone has been dirty and the speakers have been clogged with gunk, I took my phone in and they cleaned it with no charge! Wonderful service.
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September 2023 by Aaron Bynum
Excellent selection of Apple and third party products. Didn’t find what I was looking for or even get a straight answer to my questions about a third party USB hub.
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June 2023 by Monica Puga
Purchased my Apple product through this business and had a great experience. Ken was very responsive to emails. In person, Ken was just as helpful and kind. Later I needed my Apple product fixed and worked with Mac(?) at the service desk. He equally offered great customer service. I definitely recommend this location for your Apple needs.
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April 2023 by Anmar Abdullah
Thank you Ken, sales for helping
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April 2023 by Ashlee Ward
Ken is awesome to work with! Extremely knowledgeable and fast. Thanks again
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April 2023 by luke cavener
I’ve used MacLife for years. Their tech department is superior to the Genius Bar and their customer service is some of the best I’ve dealt with, Ken and his team are knowledgeable, friendly, and helpful. They have even recommended products they don’t sell to best meet my needs!
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March 2023 by Andrew Freund
Super helpful service, patient and friendly. They helped us figure out exactly what we needed and got us the items quickly.
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March 2023 by J. R. Black
We really appreciated MacLife taking time out of their day to help us with an unhappy iPhone... gratis. Thanks again from the Ohio folks!
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March 2023 by Joni Shepherdson
The professional working there, Ken, was so helpful. He helped choose age appropriate devices for my kids and didn’t upsale anything we didn’t need. He was very prompt and courteous getting us what we needed.
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March 2023 by Heather Reddy
We had our iMac for almost 14 years and never had an issue with it, then one day...the black screen of death! Ugh! We made the mistake of going and buying a new one from another retailer. I really wish we would have checked with MacLife first and bought one from them! Long story short, I had MacLife transfer my data (because the place I bought the computer from talked me into a $199 yearly subscription for tech support, but cannot open up any Apple product. I have since canceled that subscription) and they were able to transfer my data and I got my computer back the same day. I will go here for any issues or needs and I have now learned that I need to back up my computer on a regular basis! Thank you to the super friendly staff at MacLife for turning a frustrating situation into a positive experience! I will be back!!
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March 2023 by Eric Lecht
I have been shopping at MacLife for twenty years. They have moved three times and are now down Overland by Five Mile.Its nice to have an alternative to the mall's loud and crowded Apple store. I recently bought a 2015 Macbook --hey, it was the last iteration w/ *useful ports* and I needed an older OS --Big Sur-- to run a Keyspan USB to serial adaptor and these guys had Big Sur install media and Maxwell made it happen in short order.Good folk, worth the drive. They sell new systems and service/repair a lot of older gear. Apple certified staff, they know their stuff, and are also pleasent!--a tip of the hat.
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March 2023 by Jenny Sasser
Fantastic service! Communication was great. I would absolutely go back to them for any Apple products.