-
August 2023 by Jenny Baune
Angel at this location helped me out today and he was super helpful and friendly. I will definitely go back to this location!!
-
June 2022 by Vivian
The worker Angel was so friendly and helpful with finding my mother a gift while on a budget!
-
March 2020 by Dayna Tuso
I wear all mac lipstick, and love the studio fix,also a staple is the paint pots(painterly its a eye primer flesh toned, can wear it alone).
-
February 2019 by syko_ stacey
ðŸ‘To me, going into the MAC Cosmetics Store is like being in my own element. It's home.
-
January 2018 by Crystal Von Vanity
The staff were attentive, friendly, and willing to bend over backwards to help me find what I was looking for. Will definitely be going back in the future
-
July 2017 by Tami
They are very slow and terrible customer service.
-
July 2017 by Deionna Adams
I had a good experience the woman who helped me was knowledgeable about the products and the "test" application to find colors for my skin-tone was nice. I would go back during the week when it is less crowded.
-
April 2017 by K Johnson
I went into Mac today on a hunt for a new foundation. The gal that helped me was so helpful. I believe her name was Shianne, but I could be wrong. I appreciated her listening to my concerns and wants, and she took time to color match me. I got sent home with two samples, and I bought a new foundation brush. I already washed my face and applied one foundation, I can't wait to see how it does throughout the night. I also went to another cosmetic place to get samples of their foundation (not my favorite experience at the other place). I really hope Mac is the winner for my complicated face. I left Mac Cosmetics feeling good and impressed. Thank you!
-
March 2017 by aminah noseeb
i love MAC cosmetics, since moving to boise and shopping at this location i have had mostly a good expirience, the only issue i have had is with one specific employee, and on every occassion, she always looks upset and annoyed and i feel like she is always rushing me. however all of the other women are great they are very helpful and patient.
-
July 2016 by Chloe Hendrix
I bought a product from Mac, but the very next day I accidentally dropped it and it broke. I tried to explain that to the two people working there, but they both told there was nothing they could do. One woman said, "I have plenty of makeup products that are broken, it's not that big of a deal." Usually I would agree, but when a product is a day old I'm still going to be upset that it's broken. I was upset that they couldn't do anything to honor their products however I understood it was not their fault. What really made me upset was their lack of respect they had towards a paying customer.I was not impressed with the way they handled the situation. Would not recommend this store to anyone. Next time I'll know to take my business elsewhere.
-
July 2016 by Anon O
I don't understand why everyone is getting a makeover, but when I walked in and spoke to clerk stating I needed an update and didn't know what colors to try for eye shadow and lip color, she started, as the all do, to apply various shades on her hands. I don't need to know what looks good on her hand, but on my complexion and features. They do not have anything to wipe off layers of red lip color off your lips, so after a few tries, you look like a clown face. As soon as a high maintenance woman walks in stating she's from San Francisco, I was totally ignored. When clerk came back to me and asked did you find a color, I should have stated, NO - because you were very unhelpful. Luckily I'm traveling East Coast this week and will find a true cosmetic expert.
-
January 2015 by Kessie Gummersall
For quite some time I've been wanting to try MAC Cosmetics, especially the MAC pro-longwear concealer. Having no real knowledge of the products, I was hesitant to go in there, but I am so so glad I did! Right away I was acknowledged and greeted with help. They had quite a few girls in there they were assisting before me, so the associate was super sweet and said to look around and come back so she could swatch the concealer options for me. I came back to find the gal that had helped me was on a quick break, and another associate (Erin) gladly helped me. She was super complimentary and made me feel comfortable in the store. As I left with my purchase, I saw the first associate that initially had helped me and she stopped me to see if I had gotten what I needed and was taken care of. What exceptional service! And what sweet associates. This was my first MAC purchase and I will definitely revisit. Thank you so much. And just like my associates said, "once you MAC, you don't ever go back!" :)