Lovesac is dedicated to creating comfortable and adaptable furniture for homes. Their Sacs and Sactionals are designed to be washable, changeable, and built to last a lifetime, promoting sustainability by allowing customers to invest in and evolve their furniture without contributing to landfill waste. Customers have praised the quality of the furniture, especially the Sactionals with the Harmon Kardon sound system, which provide an immersive audio experience. The staff at Lovesac, including knowledgeable and helpful salespeople, have received high marks for their exceptional customer service. They assist customers in finding the right configurations and layouts to meet their needs. Many have noted the quick delivery of their orders and the ease of assembly. Customer care is also highly responsive, effectively resolving issues and ensuring a positive experience. Overall, Lovesac stands out for its commitment to comfort, quality, and outstanding customer support.
Jerrica went about and beyond getting a warranty claim for my couch and helping me transfer my dads that we inherited into our name for future purposes. She needs a raise!! She was working the store floor by herself, and was able to get my issue resolved. Amazing staff member.
November 2023
Love the product we own 8 pieces and 3 large pillows all love sac fill! Truly the BEST purchase. After shopping around with many furniture brands Lovesac was a winner! Shopping online is not an option for me as you need a human to help you put together your wants in the brand.
June 2023
We added more sections of our Lovesac, this furniture is outstanding for Grandkids, kids and ourselves. Sales Managers were outstanding and helped us with the layout plan to ensure we were buying what we needed for our room and layout. Thank you!
