August 2022 by Kristin Guidry Bartz
Based on referrals and reviews, we had high hopes for the services. Unfortunately, the services we got were not the services we were promised. Even by explicitly stating what outcomes and tools we wanted our daughter to have, the practitioner didn’t deliver.Specifically, we enrolled for the academic coaching services after doing the intake and evaluation. With our ADHD kiddo, we wanted her to learn study habits and organizational skills that worked for her. The process was supposed to empower her to adopt new routines on her own with the guidance of her practitioner. What we got was a $70 weekly virtual check-in to look at her grades, missing homework, tell her what she needs to follow up on, and then an attempted therapy session. We were already doing all of that. I didn’t need to pay hundreds of dollars to a stranger to recreate the situation at home.My experience is the hype and the wait wasn’t worth it. My teen kiddo kept thinking that there was going to be more, so she didn’t say anything to me or we would have pulled her or said something much sooner. I wouldn’t be writing this review except when I told the coordinator about the experience, the response was “sorry you didn’t have a good experience, we’ll take you off the fall schedule.” That was it. No phone call, no trying to figure out where the breakdown was, nothing.TL/DR: Didn’t get the services promised. Don’t waste your money. Go get occupational therapy instead.
