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March 2024 by Greg Mills
Unbelievable service! I spent almost 2 hours with Justin trying on many ski boots. I had a 3D scan done and found the perfect boot for me. Chris helped me find new skis. Everyone was so patient and knowledgeable. I will recommend this shop to everyone!
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February 2024 by Vincent K
Absolute awesome team at Ridgeline!
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February 2024 by Alexander L
Probably the coolest most personalized outdoor gear shop experience I've had! Being educated while being able to see and observe for myself help me easily make the decision to upgrade gear that I've had for over a decade!! Thank you Jeremy/Tony!!!
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February 2024 by Ron Weimer
This is not a store to go to if you want customer service. My wife and I had an issue with our bicycle purchase and the manager essentially said 'too bad' and the owner refused to talk to us. We will not go back. Go to one of the other established bike shops- where the customer is appreciated and the owner cares.
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February 2024 by Becky D.
This place is top notch. We had a group of limb different athletes in town to ski, and they fitted kids and coaches with everything they needed. They are generous and kind. Jeremy, Tony, Joy, Cole-- they are all great.
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February 2024 by Miles Tidd
Thank you for getting us set up for snow camp. Your staff was very patient and also kept Jojo busy. Apparently, he thinks he works there now, or maybe it was the mini punching bag he found. He also enjoyed learning about his high arch.I normally wouldn't talk about the heart or caring nature of a business, but what you guys have done to support the limb difference community has to be mentioned. So thanks again for using your talents to help our crew, and for your heart supporting our community. You have a lifelong fan in the Tidd family.
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February 2024 by N.F
10/10 recommend. Went for some new snowboard gear and they did not disappoint. the customer service was amazing. Everyone was knowledgeable, friendly, and supper helpful. If you need anything skiing, biking, and snowboarding check this place out.
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February 2024 by Roque Hernandez
Tyler was awesome to work with, I've been in a few times over the last few weeks and while I feel like I've been a bother with the setup I'm trying to get on my bike, he has been patient and willing to help me and answer my questions. He helped me find a helmet and got all set up to get my dropper post installed when it's delivered. Great experience from Tyler, with his knowledge and patience.
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February 2024 by K O.
Our search for a particular brand of bike led us to Ridgeline; we placed a phone order and had it shipped out of state. What we received was a half-assembled order, with missing parts. In addition, the order was not packed correctly and there was lots of damage--scraped paint, torn saddle, broken reflectors--just about every part had some kind of damage. And the promised owners manual and receipts were missing. Rather than work with us, the folks at Ridgeline blamed everything on shipping (this was not possible) and refused to help solve the problem. We had to get our credit card company involved and after reviewing pages of our documentation they found Ridgeline at fault and refunded our money. This spoiled our feelings about the purchase so we donated our Ridgeline order to a community bicycle shop who could make the repairs, and we purchased a different brand from a local store. Overall, it was an unpleasant and unfortunate experience.
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February 2024 by Julie Jensen
I enjoyed my visit into Ridgeline so much!! They really went above an beyond to help set me up with all the gear I needed for my ski trip and they expedited it when I needed it fast! I will be back over and over again. Thank you Jeremy, Joy and the whole team over there!
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February 2024 by Tony Keife
Great ski and bike options and excellent service.
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December 2023 by Amy P.
We came to Boise to spend Christmas with our son. Rented gear from Ridgeline great shop with great gear and staff. Highly recommended!
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December 2023 by MJ Idaho
Highly recommend Jeremy Jensen at Ridgeline for ski boot fitting. I was very impressed with the time and care he took making adjustments to compensate for my imperfect biomechanics and to improve the fit of my boots.
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November 2023 by Shari Evans
I have had several flat tires this year on my bicycle because of goat heads. Sean was so kind and fixed my tire quickly. Ridgeline has wonderful people that work there. I have been a customer of this business for years and will continue to go there.
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November 2023 by Eric Huang
Great bootfitting experience with Clayton! He knows his stuff, walked me through all the options, answered any questions, and generally all around friendly knowledgeable guy. Would recommend for anyone looking to get some boots fit!