“Working with Emma today was fantastic. After a momentary personal freakout on my part, Emma was able to ease my worries and provide quick sufficient quotes to take care of my insurance needs. Have had my insurance with this office for many years and they have always been very responsive.”
“Working with Hartley Insurance is a delight because whenever I phone I am able to speak with real live persons! Not having to play a version of phone roulette with some automated system is a constant reminder that my difficulty of the moment is resolved so much more effectively when I can speak with a professional, and that is what happens when I phone Hartley Insurance!!
Keith Allred”
9AM - 5PM
725 N 15th St Ste 101, Boise“Molly helped me update my insurance info for an upcoming move, and was SO helpful and patient! A pleasure to talk to and she had my updated paperwork to me in the same day.”
8:30AM - 5:30PM
894 E Boise Ave, Boise“Truly 5 star customer service! Desmond was an absolute gem. He was helpful, timely, and extremely friendly. Explained everything in detail and really took the time to build out the best coverage plan for me with all the available discounts. If you are shopping for any insurance, I highly recommend them!”
“Mike Kistlers office has been exceptionally helpful and has worked with me through health related issues in a way no corporate entity would or has. I truly appreciate their human approach.”
8:30AM - 5:30PM
3347 N Lakeharbor Ln, Boise“Travis and Shawn have been the best! Always prompt, informative and eager to help! I have used several insurance companies in my life and I have finally found the one. Thank you for all your support and hard work!”
9AM - 6PM
3350 W Americana Terrace Ste 260, Boise“Heather and her team are very knowledgeable and helpful with all insurance things. They have always provided us with the best information and advice for all of our needs.”
“Top of the line customer service. Derek and his team take the time to get to know their customers. You can tell they truly care about their customers and making sure they provide the best service possible.”
8:30AM - 5:30PM
681 N Five Mile Rd, Boise“Steven has been my Allstate insurance agent on and off my whole adult life. He is one of the most honest and lively people. Years ago my car died on the interstate I had roadside assistance but they couldn't tro me for hours and I was running late for a job interview and Steven came out and picked me up. Even waiting for the interview to get done to take me home. Awesome ?”
8AM - 4:45PM
1661 W Shoreline Dr Ste 100, Boise“Incredible service at Higgins & Rutledge Insurance. They found me the perfect policy for my unique business needs and educated me about the coverage along the way. Whenever I need anything, they are available and the response time is faster than anything you'll find these days. I highly recommend Higgins & Rutledge Insurance. 5 star service is guaranteed.”
“Bryon is very responsive and proactive. The experience with filing a claim has been as pleasant as possible. The national Farmers claim agents are also communicative and prompt. All around I have been very happy with Byron and Farmers.”
9AM - 5PM
4900 N Rosepoint Way # C, Boise“Pretty happy with the service over the years just wish the digital options like website and phone app were supported a little better so I didn't have to call in every time.When I do call in they are always very friendly and helpful.”
“Charlotte Hilderbrandt is by far the most professional, knowledgeable and courteous insurance broker/agent I have ever encountered. I highly recommend her. She has been our go to person regarding medical and dental insurance for 8 years. She is a 10 out of 10.Maya Moser, Account Manager, is also an amazing member of Idaho Insurance. She has held my hand through many processes and relieved me of worry. I am eternally grateful for her kindness, courtesy and professionalism.Simply an outstanding organization.”
9AM - 5PM
10666 W Overland Rd, Boise“Allen and his team have been so great. I have been with this insurance company and agent for 6 years with phenomenal customer service, great rates, and effortless communication. You wont find anyone better.”
9AM - 5PM
8850 W Emerald St #104, Boise“Jen and her team has always been diligent and quick to resolve my inquiries! They truly care for me and my family so much. Even though they might not be the cheapest, their service and time provided is worth every penny!”
9AM - 6PM
9452 W Fairview Ave Ste 110, Boise“What difference it makes having a real agent looking out for you. I was hit by a drunk driver, which was stressful enough. I was able to reach Dawn and her team, not a phone system that you keep yelling "real person please" at the phone. She put everything in motion to care for my needs. Because Dawn Adams had carefully guided me in putting my policy together, I only had to worry about getting better. Farmers looked after of me, Dawn looked after me. If you want to have peace of mind and know you are protected, see Dawn at Farmers.”
8:30AM - 5PM
5266 W State St #102, Boise“Shauna is a Great Agent and more importantly a phenomenal human being! She has been our agent for over 20 years now and ALL of her co-workers have been wonderful to work with as well. I recommend Shauna for the good times and especially the times when you need a reliable, hard working Agent that has your back when life gets hard! We had a house fire and Shauna/State Farm helped us navigate through a really tough time!
Thank You Shauna and Team!!!!”
“I just love Bob and Heather. They are always willing to go the extra mile. Friendliness, non judgemental, and the best in the Treasure Valley. These people are the only ones to do business with. I'll forever be a loyal customer when I'm paying for insurance. Thank you for your superior service to our community!!!Kimberly Bankhead”
8:30AM - 5:30PM
8150 W Emerald St Unit 170, Boise“Ian and his staff are patient, kind, and very accommodating. They help me with the many strange turns my family's circumstances take. Great agent. Great insurance.”
“We were referred to Clint a few years ago after getting so frustrated with the national agency we had been working with for our business insurance. They have been SO amazing to work with and I am mad that we didn't find them sooner! Thanks for all of the help you have been to our business.”
8AM - 5PM
4696 W Overland Rd #152, Boise“Ryan and his team are amazing! Very responsive and extremely knowledgeable. As a former insurance agent, my standards are high. They exceed my expectations every time!”
9AM - 5PM
2200 E Warm Springs Ave Suite 102, Boise“When we lived in the Boise area, Bob was our agent. His knowledge of the insurance industry, in general, really impressed us. We had a lot of questions and felt that he put together a plan that suited our insurance needs. This is why I never purchase e-insurance. When there is an emergency, you need to count on your agent to help you navigate the complexities of coverage. Bob also mentioned great products that no other agent had told us about before. There was no upselling or forcing policies on us that we did not need. We found him honest and a person of integrity. When we moved out of state, he helped us transfer our accounts to our new State Farm insurance office (we were secretly hoping he'd move with us.)You will not find a more intelligent, experienced, and congenial agent than Bob Herring. We highly recommend him.”
8:30AM - 5:30PM
1789 S Broadway Ave Ste 110, Boise“I have been a customer for about a decade. Recently I purchased a new to me vehicle(2017), which meant an update to my current policy. I have not purchased a vehicle since 1999! I was concerned about the changes, but felt very supported by the quick return on information ( which gave the impression that it was easy for them, which I'm sure it was). Something that would give me anxiety, as paperwork eludes me. So it felt like it was easy to update the policy and I appreciated that. Sticking around for the long haul!”
9AM - 5PM
6750 N Glenwood St, Boise“I have known this insurance agent for over 10 years. He truly cares about his clients and will properly assess your insurance needs to make sure you get what you really need at the best possible price.”
“Had a great experience working with these people curtious friendly professionals. I asked for many different scenarios and they were happy to run them all and come up with a great policy for me.”