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January 2024 by Samantha Mellen
Thank you to Adrian for helping my son get his account set up. Amazing customer service!
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September 2023 by Teresa mcdonald
I came into learn about this credit union and to transfer my accounts from another large bank. A teller was very kind and answered some questions for me and then Harmony went over some decisions I had an walked me through the new way to move accounts. This branch was very busy and I knew she was having to juggle the line in the lobby but all in all she was very helpful.
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September 2023 by Jeff Scaggs
Great people, both friendly and welcoming. I've been a longtime member and they are the bomb. Recommend them 100%.
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August 2023 by Jd J.
The worst customer service and overdraft policies. While other banks/credit unions have stopped charging overdraft fees or lowered them this credit union charge me 9 in less than a week because for some "odd" reason my deposits and sales from elsewhere did not show up in my account, even though they showed as completed where they were coming from. I asked for them to be reversed as it was obviously on their end. They wont do anything about it, so going to move my accounts to another bank or credit union.
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May 2023 by Emmalyn Clements
Love ICCU! Harmony was such a great help today! :)
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March 2023 by Ashley Valdez
I'm usually not the one to make calls to a bank for questions or concerns, but ICCU employees really are the nicest and most patient, as well as simple and clear.specifically at this location on Parkcenter. I always come here for the best experience, in and out in a jiffy!I love u ICCU, i know my money is in good hands.
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November 2022 by Bryan Weese
The people here are grest in all aspects, from customer servive to account management. It's rarely seen in finacial institutions. Every location has been the same. Keep it up. Thanks
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October 2022 by Johnny Harrell
What a horrible place to bank. If I could do it all over and finance my house elsewhere I would. About 2.5 years ago I left ICCU as my primary bank because of deceptive practices that made it difficult to make extra payments on my home loan. I left my home loan there due to the cost to move the loan to some other institution. Recently, the auto payments for my home loans that have been working for the last two + years stopped working for "insufficient payment" when my payment was for $300 more than the payment value. It's scarry when math is hard for a bank - payment + $300 > payment. I reached out to customer service who were condescending, snippy, and certainly not helpful. This experience just confirmed that leaving ICCU as my primary bank was the right choice. Maybe they need to quit building office buildings and putting their names on stadiums and focus on customer service instead. The name on the stadium might get someone to try you out, but they won't stay if you treat them like you have me.
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April 2022 by Eva Varaksa
Bek Kim deserves a raise for their performance. I needed to execute a complicated wire transfer to a different country and they helped me through the process. The amount of professionalism and patience they put into my tangled case was very important. Bek was patient while I was collecting information and asking them many complex questions. They also were very empathetic with my situation and made me feel better throughout the process. Overall, Bek is a highly skilled person.
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January 2022 by Sally Fong-Rocha
I first heard of ICCU because my son's Boy Scout Troop has 2 accounts with them. Since then, we've opened additional accounts for the kids' college savings. We've been happy with the service there always.
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December 2021 by Maryam Sani
You're the best among the whole traders, i was about giving up on trading until i met you, I'm so grateful for how you have help me trade and make so much profit within a very short time.. I highly recommend you Mrs Caroline Jones.. Contact her on Email:
[email protected]
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October 2021 by Sarah
I love where I bank! Always helpful. I got my kids accounts because I know this is the best place!
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September 2021 by Oladimeji Dare Moses
Good recommendation are only given to Good works, I appreciate the effort of Mrs Amandra Kelly for helping me work from home mostly in this corona pandemic era. I am making an amazing profits, after investing 700$dollars in forex trading and now making 15,900$ on a weekly basis, All thanks to her. It wouldn’t have been easy during this lock down for me and my family but her help with trading made us live even more financially better than before the lockdown. for trading help you can contact her via:
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June 2021 by Laura Minnich
Fabulous branch with great service. Also, my husband did a money wind machine here. That was a great day!
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April 2021 by Sarah H.
So glad my friend referred me to ICCU! Best "Bank" I have ever been with! Always considerate and helpful! Thank you for helping me with financial things in multiple ways! I appreciate you!
