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November 2023 by Rachel Keller
Best mechanics ever! Always honest and always has the best customer service!
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October 2023 by Charles Leeds
Absolutely the worst person I've ever dealt in boise.I was in desperate need of a repair to my power steering unit. They worked on a car of mine before and were ok. So I called and gave my info. I think his name was Jeff called back and gave me my options. Get a new unit or he or i could find a used one.I told him I would get back to him.Called back the next day and asked what he world charge to put a new one in.He said $200-$250 for labor.I politely said let's do that because it would be easiest for himSo he says "well did you order the part yet?"Confused I said no I haven't.He says "well do you want me to do it"I said well yeah, is that an option?He gets mad and says"Well yeah, that's how I make a living man"I said ok let's do that.He responds "you know what I'm just going to opt out of this"I said really?He said yeah because of the time I spent yesterday and todayI'm just going to opt out. That's itOkay I have no idea why he got so mad. He presented me with my options and I chose the easiest one and agreed to the price.Not sure how much time it took him to look up the part online. Didn't think it took that long and if he had so much time invested in the transaction why walk away and be mean to someone being nothing but polite and reasonable.I guess they have enough business so the one star review won't hurt them. Just wanted to give a heads up to people thinking about going there. I wouldn't want them working on my car.
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June 2023 by Elijah K.
Glad's Auto worked with me to make my situation and experience right. Initially negative but they resolved the situation.
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April 2023 by Geff B
Used this company 3 years ago and have not had any issues since then.Was headed out to a job this morning 3-21-2023 and heard a popping and clicking sound.Stopped by this morning cause they treated me right 3 years ago to see maybe if they could hear it and give me an idea if might hurt to drive more since this is my companyntruck.He tried to listen and did t really have an idea.Said to maybe take it to other mechanic that I might me using which there is no other cause I ha e not had any problems till now.Then mentioned i should maybe take it to a tire shop that I might use.When I said if it is even that I don't know.He waved his hand and said I am not going to argue with you, at which I wasn't even arguing I was just asking questions and then he walked away shaking his head.I realize people are behind and back logged.I was not asking for a miracle just if it would hurt driving it to another mechanic shop.Not very professional at all in how he treated me.Will not be using these guys any more in the futureService: General repairs & maintenance
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February 2023 by James Feehan
These guys found the problem on my Charger when other mechanics did not. I also compared prices and this was the best. The work was quality and fast. I know quality work and could do myself but life is busy. I appreciate a mechanic I can trust. The service and communication is top shelf. This is now my go to shop. Good price, quality work, and trust. I'm sold.Service: General repairs & maintenance
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January 2023 by Rob Kautz
My mechanic retired due to heath issues. I was referred to Glad's Repair due to a engine light in my 2004 GMC Sierra that dealt with admissions. The diagnosis was due to an admissions leak which was tricky from a mechanic standpoint to find and fix. They did an outstanding job and fixed the problem. These guys are old school mechanics. Honest, knowledgeable, and talented.....Highly recommend!Services: Auto emissions testing
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November 2022 by olivia lundquist
horrible customer service and tried to charge me for diagnostic because it took him several hours to test my car. 100% do not recommend. sketchiest and rudest man i’ve felt with in customer service.Service: Auto engine diagnostic
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September 2022 by Chaun Stone
Glads is the most amazing auto repair shop that I have ever experienced! Detailed. Great service and always do a good job!
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August 2022 by Dan Lisee
I took my truck to Glad's for the first time yesterday for an oil change and a little maintenance. I will be using only these folks in the future as I saved a ton of money using their services vs a dealer or a "quick lube" type of place. Glad's is an honest, family-run garage that has earned my business.Service: General repairs & maintenance
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July 2022 by Christl Colven
Have been a customer for years. They always get the job done and at a fair price.
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July 2022 by Jill DarlingDay - formerly Ashby
Honest, ethical, mechanics who care. From our diesel camper van to our daily drivers we always trust Glad's with oil changes, repairs and preventative maintenance.**Update, Thank you Glad's for helping my son diagnose his trucks issues and advising him of his options . It was a bummer of a situation but you helped him understand his best options. We always appreciate your honesty*
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May 2022 by Grant Ashby
Best mechanic in town, hands down. If your going somewhere else your making a mistake. Had my car in and out within 2 hoursService: General repairs & maintenance
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April 2022 by Dave Tuthill
My wife and I (and subsequently our children and extended family) have been taking our vehicles to Glad's for more than 20 years for diagnosing problems and fixing them. We have been highly pleased with every single encounter, dating back to when Glad and Ardice ran the shop until now when Jeff, Denise and Rob run it. This business is honest, competent, timely and effective. They rate 10 out of 10 for us in every way.Dave and Mary Ann TuthillServices: Auto engine diagnostic
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October 2021 by Leslie Erfurth
love these guys! They are fair, honest, friendly and always explain everything to me in a way i understand. I will always send people their way!
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September 2021 by Rob Shelton
By far the most fair and trusted auto repair shop we have ever found. They are kind, honest, direct, and they do impeccable work. So good that I’m also hesitant to spread the word and make them busier, but that’s when you know you’ve found a special place and we want them to all succeed.Services: Auto engine diagnostic
