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September 2023 by Tim G.
Hello-During a June 2023 visit to Boise, I became ill while getting fitted for the rental bikes and had to leave the store immediately. On our trip in September 2023, Trevor honored our previous trip's credit and we were able to rent bikes to enjoy the green belt. On our ride, one of our bikes got a flat tire from a thorn and Chris came out from the the shop to fix it immediately. We have always had EXCELLENT service from GB's.!Jenn G
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August 2023 by Claire M.
I read another review that stated "mixed experiences with employees" and that sums up my experience. Over the past 11 months I bought 3 new bikes and accessories and had a very good experience with the staff, especially Kevin. The bikes (2 mountain bikes and a road bike) suited our needs and were fairly priced. Then this week I went in twice for repair and other needs, and both times had terrible experiences with staff at the front register. Two different staff were condescending and unprofessional. I was surprised and disappointed. At this point I don't plan to bring them any more business, which is too bad because we'll likely need 3 more bikes in the next couple of years.
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August 2023 by Ruth A.
Excellent experience at George's Cycles. We are on an extended road trip and needed to have my e-bike's computer updated and to check a noise the bike was making while visiting Boise. Making an appointment was easy and they were able to complete the work the same day. Appreciated the service and quick turn around. Would highly recommend this business.
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September 2022 by Daphne F.
We rented bikes to ride the greenbelt last weekend. They had an ample number of bikes but they had NONE available that were step-through. They also had no small frame bikes available. Apparently they only have two step-through bikes and both were reserved. I'm found this really disappointing as lots of people are short and need a smaller frame, and many people need/want a step through for a variety of reasons. It's inconsiderate and ableist to assume that everyone can ride a high cross bar medium framed bike. I hope they will reconsider their rental inventory.
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September 2022 by Victoria F.
Shipping a bike to Portland and they were so helpful! Boxed my bike quickly and very fair prices. Super kind and attentive staff.
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April 2022 by Derrick S.
Great selection, great service... cannot recommended this place any higher. Matthew was very personable and pulled a brand new bike from the floor for my daughter to ride as a rental. They even have a bike fitting room (there is nothing like it in LA where I'm from).
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April 2022 by Anna D.
Came here for a bike rental to explore the GreenBelt area. Frank was super helpful and friendly. He provided me with a perfect bike for the activity and helped with the directions. Amazing quality bike too - very comfortable and safe. The process overall was quick and easy!
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September 2021 by Djame G.
I've started going back to George's, because of the hours and location it can be convenient. They have really tried to change both atmosphere and the customer service. I haven't been hounded by a sales person once. I've been helped by some excellent service people. They occasionally will stock some bits that the smaller shops can't source.I'm glad that I gave Georges another chance. I'm glad they didn't disappoint.
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December 2020 by Toivo Kaija
If I could give six stars I would. Lara did an amazing job with a symptom I was having in my right foot. Although obviously very experienced in what she does, this was something she had not encountered before. Not only did she go well above the pedal fit effort, but she followed up with me later with additional professional information. It showed how much she really cares about her clients.
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December 2014 by Gregory Green
The folks at G Fit on Grove are the best - period. I've lived all over the US and this is the best bike pro shop I've ever encountered. They simply excel in everything.
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December 2014 by Justin Mayfield
Jason and Cody are great. This is the highest level of bike expertise and history you'll find in Boise.