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January 2024 by U U
This store is awesome. Great deals
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January 2024 by Allen Haumann
I went into Dorsey's to buy sax reeds. The salesperson informed me if I bought four I'd get one free! SCORE! ? ?
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January 2024 by Larson Boersma
Favorite local music shop. Friendly and knowledgeable staff, good pricing and a variety of inventory for all your musical needs.
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January 2024 by Dain Baltierra
Nice place with helpful people
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December 2023 by ElliottSKATEZ X
Pretty good music store, compact, and has what you need.
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November 2023 by Brandon Pieper
Best music store in the valley. Huge selection and top-notch service. Jon helped me find my new guitar and even had one shipped over to try-out from their Nampa store. Jon was so helpful in the selection process and I couldn’t be happier with my new Taylor guitar. Thank you!
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October 2023 by Robert Thurman
Great local store. A good selection of guitars and the staff was great. Shop local!
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October 2023 by Casey McMullen
I've taken my Fender Acoustasonic in for some maintenance and these folks have done an amazing job troubleshooting a difficult problem and fixing it for me. I highly recommend this store for all your guitar work.
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October 2023 by Jessica Hunter
This music store is like a musical wonderland. So much to choose from and amazing service. The person helping us pulled down every ukulele for my daughter to try. Love it.
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September 2023 by Lisa Stravers
Took my guitar in for very needed new strings and was treated wonderfully by Ben, who also took my phone call to for information on the service. He made me feel totally OK about not being able to do it on my own and even though they were slammed when I got there, the customer service from everyone was excellent. I was treated with supportive kindness the whole way through and my guitar sounds way better because Ben found an adjustment it needed and did that too! Thank you!
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September 2023 by Carl Anna
Went in last week. The gentleman behind the counter (can't recall his name) greeted me immediately even though he was helping another customer. I was in the drum section. He came over and turned on the Roland set on display. He then gave his professional opinion on an item I was interested in. Very nice experience all around. Compare that to the "other" big musical instrument store: no greeting at all. Was in the drum area for at least 20 minutes. No one came to ask if I needed help. I was finally "greeted" as I walked out the door. And the store in general was dirty.
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September 2023 by Alesha Stowe
Had a similar experience as Amanda did, poor customer service and made to feel like an idiot for asking questions. I did not go in to the store, I spoke to an employee named Ben over the phone. He was in no mood to answer questions and rather than listen to my questions, he felt the need to talk over me, sigh dramatically, and act agitated. This small interaction and poor customer service has led me to spend my money elsewhere, with someone who appreciates their customers.
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September 2023 by Tyler Johnson
I had traveled all around town trying to find a part for my snare drum that I had broken. This is a Black Panther signature snare that is no longer in production, so it is irreplaceable. There was no help to be found until I went into Dorsey. I was happily greeted by Brian. I filled him in on what was going on with the drum. Brian was quick to go looking for parts and even opened and disassembled them to see if we could make it work, but no luck. So adamantly, Brian picks up the phone and dials up Mapex. No answer. The next day, I got a call from Brian, letting me know he needed photos of the piece of the snare. He had gotten a hold of Mapex. Brian's passion for helping me get this snare back to its original working order was unbelievable. When nobody else cared, Dorsey did. Go support this small business.Thanks Dorsey
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July 2023 by Tracy Smith
Robina was so helpful and knowledgeable. She made our experience worth the 2 hour drive.
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July 2023 by Carl Laney
Very nice people, they make you feel welcome. Very helpful and just down to earth folks!
