-
April 2024 by MadLad D.
This place is the worst gym in Boise, half the equipment is broken, there is mold in the locker rooms, employees are terrible and they have zero communication skills. DO NOT sign up with them.
-
April 2024 by Kaylin Kwiatkowski
I’ve been going to different crunch locations for years now and this one is my favorite. It’s clean, the manager really cares about getting people to their goals and the front desk is always super friendly.
-
April 2024 by travis porter
It's old and needs many updates. The hot tub is almost always cold. People are friendly
-
April 2024 by Reannon Kelsey
I have been a member at this gym since it was idaho athletic club. The only reason I chose this facility is for the pool and hot tub which also used to include a steam room. It seems that I and many others contine to pay for a service that is sub-par to say the least. The hot tub is often cold or luke warm, and the pool is often colder than it should be as. I am not sure if there is a malfunctioning system, inconsistent staff checklist, or lack of keys to turn on the heat, I feel like after all these years I have heard all the excuses from staff all days of the week. The crumbling siding and stairs are continuing to get worse. My membership has been mostly based off of the pool, hot tub, steam room, and tanning beds. The rest of the facility seems loved so it is unfortunate that we will be looking else where due to the consistent cold, deteriorating pool area.
-
April 2024 by Nicholas Buffi
This is an AMAZING club. The staff is nice and caring. I recommend doing the Crunch One Kickoff!! It was a vital part of when I started. It taught me so much about lifting.
-
April 2024 by Hayden Tena
Awesome gym. Bradyn the GM has been there for years and has always taken care of my family and I. Also one of the only franchise gyms that has a TON of powerlifting equipment. Great experience overall.
-
March 2024 by Joanne Chauncey
I joined Crunch and hired their personal trainer. Great experience. Highly recommend!
-
March 2024 by katie austin
I hate leaving negative reviews, but I’m not really sure what else to do at this point.I’m getting calls all day over a late payment that clearly has been debited from my account a week ago - it was not rejected or declined. When I answer these calls, it’s an automated message saying “No one is available at this number”.I canceled my membership through the proper channels before my membership renewed and the amount was debited anyway. When I messaged to follow up on the refund (for the third time, since I had to follow up on the cancellation twice in the first place) I got no response and had to notify my bank instead.I also tried to call the corporate number and it’s no longer active. There is no real corporate number, it seems.I’m so sad that this is what it turned into. I really had a good time in the beginning, but this ruined me ever wanting to go back.
-
March 2024 by Felix Nguyen
I don’t think this gym has been cleaned in years.
-
February 2024 by Victor DiBono
Dirty sauna and showers, there are never any towels in the towel machine in the mornings.That said, I still come here so it’s not terrible but at least refill the towels guys ! Please !
-
February 2024 by NicWolfie
This review is about the gym itself, not the staff. Most of the staff that I have interacted with have been kind and helpful. But the gym... OMG! It is DISGUSTING!!! I have never been so grossed out at a gym that it is making me want to cancel my new membership. The hair in the drains in the sinks in the women's bathroom makes me gag when I just want to wash my hands. The dust and hairballs around all the machines is very off putting. And in the week that I have l gone, I think I have seen only 1 other person, besides myself, wipe down a machine after using it. Probably because the bins that have the wipes in them are always empty, but still. Oh, and definitely don't touch the hand rail for the stairs...I held a wipe in my hand as I held the rail on my way down the stairs and it was BLACK when I got to the bottom. Seriously! The health department needs to give this place a visit... And don't get me started on the locker rooms and pool area... So gross.
-
February 2024 by Justyna Adamska
Nice gym, the people are very friendly and helpfull
-
February 2024 by Dariush Vassal
Loved the hydro massage
-
February 2024 by U U
Happy I joined.
-
February 2024 by Jared Volk
Recently moved from SE Boise to the area and was in need of a new gym. Signed up for Crunch due to being 5 min away from my house. After 2 days I am already planning on canceling my membership at the end of the month. The gym has potential but needs a lot of work. Cardio area seems fine but the weight room needs a complete make over. Machines are decent but the dumbells are horrible. They are completely unorganized and outdated and majority seemed broken/loose which is dangerous. The weight area and locker room is quite dirty. Again, the gym has potential due to the size and location it just feels outdated and unmanaged. Need a local company like Axiom to take over this location.
