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December 2023 by Dan D L H
Dylan V was very helpful and knowledgeable. I'm no spring chicken and needed help and he made sure my issue was taken care of.
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November 2023 by Kathryn Hanson
Dillion and Kaden were very helpful with my cricket phone. They worked on it for a long time trying to fix our problem. Unfortunately the iPads they were using would not connect.
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November 2023 by Carlos B
Matt! He is the best support! I can always count on him and he always resolves my issues with my phone! Great job Matt!
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October 2023 by bella. huff
Very good experience the guy who helped us was very helpful
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September 2023 by Johnny Segura
Matt and Kaden are very helpful and are the lifeblood of the store and if you have any issues with your phone I recommend you come here versus any other cricket store because they all suck compared to
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September 2023 by April Marie
Customer Service could have been waaaay better. Daniel helped me and he was just not that knowledgeable. He made false statements about different phone features. I confirmed this with some of my own research. Said he would change my phone plan to save some money, and he never did. I purchased 2 phones. He said I should come back later to activate because it would take about 50 minutes for 2 phones. I did not want to do that. And it actually was done on half that time. I have been a Customer with Cricket for over 14 years and I should have received top notch service, but I didn't.
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July 2023 by Paul Briggs
I loved paying full price for 20% of the average service and speed.
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July 2023 by Krystal Connell
Really kind patient gentleman answered. All my questions helped me with the phone is very polite and I would recommend people going there.
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May 2023 by Rachael Denby
All the staff members were very helpful, knowledgeable, and friendly. I had a complicated situation and they were able to help quickly and confidently. When something came up that one employee knew how to do but the others didn’t, they were eager to learn. Great customer service and a great price.
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November 2022 by Jennifer Colcord
I'm Soo mad. They cancelled my phone because they charged me twice. $99. $200 for 1 month of service. Nope v
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November 2022 by Jerry Lunn
Great customer service. Fast & Easy.
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October 2022 by Anna Barnes
The Manager at this store is wonderful. Very helpful, and great customer service which is hard to find.
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October 2022 by Axe Randal
Staff was helpful in finding me a phone in my price range and with features I like, but I was signed up for the protection plan without discussing it with them. I was not charged same day and did not know until it came out with my bill the next week.
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September 2022 by Sue Ahlefeld
Hi I was in this location and Matt helped assist me getting my phone back in order from when my grandson played after he played with it. Matt was great he took my phone I asked tons of questions he was polite thoughtful courteous and most of all he was patient with this 77 year young person who is still learning how to work this phone so thank you very much for hiring the best I appreciate it and have a great day
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May 2022 by Alexie M
Staff was helpful in finding me a phone in my price range and with features I like, but I was signed up for the protection plan without discussing it with them. I was not charged same day and did not know until it came out with my bill the next week.
