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June 2024 by Bunny Davis
I went in for help with them charging me over payment,then she said! Oh! You have to call 611, and as I was supposedly getting help,! She told me I needed to leave to call them cuz she had things to do an couldn't let the customer alone while she's doing her chores!!!!! How bout this! How bout!!?? U take care of the customers needs and concerns FIRST!! WONT TAKE BUT A SEC. FOR SUPPORT!! There are older an disabled people out thereeeeee!!!!! Freaking..CARE!! MAN!.. I WOULDNT EVEN GIVE HER A 1 STAR
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May 2024 by Dennis Lanham
The sales representative wasn't able to resolve my issue.
Calling the 611 is even worse. The language barrier is a tough hurdle to overcome.
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December 2023 by Dan D L H
Dylan V was very helpful and knowledgeable. I'm no spring chicken and needed help and he made sure my issue was taken care of.
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November 2023 by Kathryn Hanson
Dillion and Kaden were very helpful with my cricket phone. They worked on it for a long time trying to fix our problem. Unfortunately the iPads they were using would not connect.
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November 2023 by Carlos B
Matt! He is the best support! I can always count on him and he always resolves my issues with my phone! Great job Matt!
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October 2023 by bella. huff
Very good experience the guy who helped us was very helpful
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September 2023 by Johnny Segura
Matt and Kaden are very helpful and are the lifeblood of the store and if you have any issues with your phone I recommend you come here versus any other cricket store because they all suck compared to
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September 2023 by April Marie
Customer Service could have been waaaay better. Daniel helped me and he was just not that knowledgeable. He made false statements about different phone features. I confirmed this with some of my own research. Said he would change my phone plan to save some money, and he never did. I purchased 2 phones. He said I should come back later to activate because it would take about 50 minutes for 2 phones. I did not want to do that. And it actually was done on half that time. I have been a Customer with Cricket for over 14 years and I should have received top notch service, but I didn't.
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August 2023 by Rosy Cressy
Great Customer Service!!!
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July 2023 by Paul Briggs
I loved paying full price for 20% of the average service and speed.
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July 2023 by Krystal Connell
Really kind patient gentleman answered. All my questions helped me with the phone is very polite and I would recommend people going there.
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June 2023 by Izzaín Campos
Good service, especially for the person who speaks Spanish, it is of great help for Latin people ?
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May 2023 by Rachael Denby
All the staff members were very helpful, knowledgeable, and friendly. I had a complicated situation and they were able to help quickly and confidently. When something came up that one employee knew how to do but the others didn’t, they were eager to learn. Great customer service and a great price.
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November 2022 by Jennifer Colcord
I'm Soo mad. They cancelled my phone because they charged me twice. $99. $200 for 1 month of service. Nope v
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November 2022 by Jerry Lunn
Great customer service. Fast & Easy.
