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January 2024 by LaVella Renee Kulp
Guy was kinda impatient and was really more ready to go home than to help another customer
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January 2024 by Tatiana Carter
this store has absolutely horrible customer service. will be switching phone companies because of how your workers treated me
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December 2023 by Brandi Davies
The agent working behind the desk acted like I was interrupting his day to even answer a question
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November 2023 by Kendall Casper
The young man helping me was phenomenal. Traveling with my dog and exceeded my allotted time. Oops
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September 2023 by Leonardo Curri
⭐⭐⭐⭐⭐— During a particularly trying financial period in my life, I had the privilege of meeting Travis at the store for an intricate account issue. To say Travis went above and beyond is an understatement. He didn’t just see me as another customer, but genuinely worked to alleviate my predicament with dedication, intelligence, and an attention to detail that is truly unparalleled.Where most would have taken a routine approach and simply just told me that there’s nothing we can do, Travis invested considerable effort, showcased exceptional problem-solving skills, and ensured that I left the store not just satisfied, but grateful. In a time where every dollar is pivotal, he championed my cause and achieved a resolution that was beyond commendable, helping me save money and ensuring my peace of mind.It's not just his technical and professional acumen, but his genuine care, empathy, and supportiveness that stands out. Travis isn't just an exceptional employee; he’s a remarkable individual who I am certain will excel incredibly in his career and life in general. I wholeheartedly recommend Travis for any up and coming higher up positions within the company — it’s evident that he’s destined for greatness, and Cricket is extremely fortunate to have him on their team.
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July 2023 by 채엔지
super nice peoples & good service ?
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July 2023 by Kassidy “Kass” Collette
The employees here amazing and they always answer the phone when I call! They're always friendly and helpful and get my problems solved! I am part of the acp benefit and love the fact that I do not have a phone bill makes my life extremely simple and less stressful! Thank you cricket wireless for being great!!!
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April 2023 by Angel Ybanez
This place is amazing dont go to the cricket on Milwaukee they don't do anything right this store has the best customer service and they are amazing
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December 2022 by Gunnar Landry
We had recently switched to Cricket from another carrier, and at first our phones didn't transfer properly. We went in again and Taylor the manager was amazing. He helped us and made sure our phones were up and running before we left. He was very knowledgeable and knew exactly what to do to fix our phones and get them going.Highly recommend this location. Taylor and his team are awesome.
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December 2022 by Chanelle White
Joshua was fantastic. We were going to move to another carrier because my plan I had was so expensive. He explained everything to me and fixed the mistake (made by a different location) that made my plan so expensive. I walked out with 3 lines for less money than I was originally paying for 2 lines! He knows his stuff and was supper helpful! Thank you Joshua! You are the best! I will most definitely go back to this location in the future!
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October 2022 by Erin M.
Taylor and Michael were super super helpful and made it easy for me to to get service. Cricket is way better than Metro.
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August 2022 by Janet N.
Josh was rude and unprofessional. He barely helped me with my first phone, and when I asked him to help me with my new second phone, I noticed it needed charged. I plugged it in while he waited on another customer, and he let me know that they were "not a charging station." I told him I had never had such a rude experience that was so unaccommodating. I went to my car, and I charged my phone, and I drove to another Cricket store and got great help from the Milwaukee Street Cricket
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June 2022 by Kyle C
Taylor is knowledgeable, friendly, and great at listening to your needs. We found a perfect phone for my budget and he set it all up with screen protector, case and transfer of information. Thank you.
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June 2022 by Chris Lobato
Sold me a defective phone. Found an excuse not to replace it. Had no problem sending me to Metro. Seems like they don't care who they working for, it's just a paycheck to them. In the end I'm glad I switched. Phones are better quality nextdoor.
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April 2022 by Maria Wheeler
I am a technological moron. Taylor, the manager made it super easy and pleasant to buy a new phone, that was in my budget, and he transferred everything over to it without passwords that I didn't have. No struggle at all. I very much recommend this location and if you can, have Taylor help you out. On a side note, he put a customer that was rude to me, pushing in front of me, in his place. I was very impressed.
