“awesome place to shop for pre-owned items. All of these bad reviews are ridiculous, if you want perfect customer service then go to the big box stores that are 5 times more expensive”
“This Branch location is absolutely outstanding, the entire crew there is always a pleasure to do business with. Everyone in the office and the shop do an AMAZING job everyday!You guys will always be our supplier of choice for all our drywall needs!Much thanks from us here at EDIFY CONSTRUCTION LLC”
“My husband and I were treated so kind we will be back for sure for all our projects!!! Ryan aka Tiny was more than helpful with ideas and suggestions of his own to help us have the best results. Thanks guys!! ?”
“I love GTS! I'm not a contractor, but my brother and I are building our own restaurant. We are the demolition team, the construction team, everything. I love going to GTS. They make you forget everything you hate about going to Home Depot and Lowe's (sorry HD & Lowe's have been been needed, but frustrating at times). GTS has incredibly knowledgeable and helpful staff that know and anticipate your needs. It's a throwback to the days when personal customer service was the norm and not a pleasant surprise. PS, we are very thrifty. GTS is giving us superior service at a better price.”
“Just wanted to take some time and thank jose corona for an amazing delivery we had this morning in notus idaho. Great man ! took a little extra time to arrange our delivery needs. and helped us to set materials by hand on two sides of the site even though his dump truck wasn't operating properly. He is the man thank you again jose you made our day..”
“Great customer service! I had several questions about gates and hardware Bobby was very patient and professional and was able to provide pricing immediately! Thank you, Bobby!”
“Not sure what the things other drivers were talking about. Office staff very friendly even joked around have plenty of room on the round about to untarp your load without being in traffics way you can park overnight two trucks in front of me and still was only there for an hour and a half. I will always deliver to these guys.”
“I placed an urgent order for tiles online through homedepot.com, opting for overnight delivery and paying the additional delivery fee. However, I received an email notifying me of a day's delay in the delivery schedule. Upon delivery, only 18 pieces of tile were brought instead of the 18 cases I had paid for. I had the delivery on my surveillance cameras as proof. My attempts to resolve this over the phone with homedepot.com were met with frustration as I was put on hold and eventually transferred to an office that was closed for the day. Seeking resolution, I visited the Eagle Home Depot, only to find out that they couldn't credit me for the missing tiles and advised me to contact homedepot.com for reimbursement. This situation highlighted the clear distinction between homedepot.com and physical Home Depot stores. To ensure my tile installation could proceed as planned, I repurchased and picked up the missing tiles in Meridian where more were located, initiating a two-day ordeal spent communicating on the phone with homedepot.com. It was only after finally being transferred to the Boise Home Depot that I found relief. Steve Snead, whose assistance was invaluable, stepped in to resolve the issue. Steve's dedication, problem-solving skills, and commitment to customer satisfaction were evident throughout our interaction. He remained on the line with me, diligently coordinating with homedepot.com until the matter was satisfactorily resolved. Prior to encountering Steve's exemplary service, I was left dissatisfied and disillusioned with Home Depot, questioning any future big-ticket purchases from the company. However, Steve's exceptional handling of the situation has completely changed my perspective. His professionalism, attentiveness, and willingness to go above and beyond have reinstated my confidence in Home Depot. Steve's outstanding assistance has not only resolved my immediate issue but has also restored my trust in the company. Home Depot is fortunate to have such a dedicated employee, and I am grateful for Steve's exceptional support.”
“We go to builder s first source for all our building product needs. Andrea is amazing and always helpful and responsive! If you need any building products they are the company to go to.”