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March 2024 by Pete Simpson
Austin at the downtown office is the reason we keep coming back! Thank you Austin
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February 2024 by AnnaLiza Ventenilla
I recently rented a car from Avis on Main Street in Boise, and I must say, the experience exceeded my expectations. The associates were not only kind but they answered the phone when I called, and also incredibly swift in assisting me with the rental process. Returning the car was a breeze, even at 3am, making the entire rental experience hassle-free. I highly recommend this Avis location to anyone in need of a rental car. The car itself was spotless and drove perfectly, adding to the overall satisfaction of my rental experience. Thank you, Avis, for providing exceptional service! One suggestion: pls put up lighting in the parking lot for after hours returns. It’s pretty dark over there at night.
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February 2024 by Towing Near Me (Gul)
Great customer service and rate.Manager was polite and helpful.
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January 2024 by LINDA LEE SCHLOMER
Excellent car, service and clean and was a non smoker car and we appreciated that as I am highly allergic. This car got great gas mileage and was comfortable.
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December 2023 by Dave Muse
Good selection and Austin was great. I dropped the car off at night and didn't realize the amount of dog hair I left behind. Instead of charging a cleaning fee he called me and gave me an opportunity to clean the car myself which I was happy to do.
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October 2023 by Diane Farquhar
A great experience from beginning to end! Professional agents, great rates, great car!
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October 2023 by Jake Forsythe
Austin and the people at the downtown Avis are always professional, courteous and helpful. I have rented cars from a number of places and this is best of all of them.
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August 2023 by Jim Saccomando
Made a one-way rental traveling across the Western United States and had a wonderful experience with my car rental. The car has less than 5000 miles on it and we had a great trip! The guy who issued me the rental car in downtown Boise was extremely polite and pleasant. He even gave me an upgrade!
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August 2023 by william croff
While many do their job, I found one individual that goes beyond the expected level of customer service. I came in from Brazil in April for a four-month rental, and while traveling the country, I received a flight cancellation notice from COPA for the return flight via BOI while I was in Ohio. I called and spoke to Austin about my dilemma, and he took the time and patience to arrange for an earlier car return at the nearest airport to me in Ohio. NO EXTRA CHARGE. Who does that?Allowing me to rebook my flight from more than 2,000 miles from the original drop-off location saved me money and time and made my AVIS rental experience even more awesome. All done without exploiting my situation. Much gratitude to you Austin, and the downtown Avis location.
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July 2023 by Cameron H
Best Avis location ever! I rent from here at least once a month. Great prices, phenomenal customer service! Austin has helped me out so many times with special requests for schedules and cars. He is always willing to do whatever he can to help out. He has saved me a lot of time and money over the years.
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July 2023 by eric gotay
The rental given to me had the tags expired, so on my way home I was pulled over by the police and searched. The staff rushed me out at drop off and locked the gate behind me so I never even had a chance to speak with anyone there.
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July 2023 by Hilary Claypool
I am a huge fan of AVIS because of their team. In particular, I would like to recognize Austin at the Downtown Boise, ID location as he has personally gone out of his way to help me, to solve problems, and he is incredibly kind and thoughtful, as well. He is a huge asset to AVIS! They are fortunate to have him on their team (and the car I rented was great, to boot)!
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July 2023 by K A Shauger
I needed a vehicle last minute without a reservation. Austin helped me out. He's professional, courteous and friendly. Way to go Austin. You the man. Thank you.
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June 2023 by Angela Carter
We recently rented a car from the Boise ID Avis for a 4,000 mile family trip. The price for two weeks was the most reasonable of all the rentals in the area. The car was clean and ready when we picked it up and the agent was friendly and helpful. We had no problems at all. I wouldn't hesitate at all to use Avis for my next rental.
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April 2023 by Jay Cruz
Been using them for years. All the staff are very helpful