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March 2024 by Bobby R.
Great vibe and location of the store. Staff are super friendly and helpful. My go to game store!!
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January 2024 by Lindsay Westerman
Fantastic Games is one of our favorite small businesses in Downtown Boise. Their selection is fantastic- board games, card games, puzzles, fidgets, Pokémon. They have something for everyone and every age. The staff is very helpful and the owners really care about giving their customers a great experience and selection. This is definitely a must-shop when you're in Downtown Boise.
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December 2023 by Nancy Morrison
When Nick heard that I had tried and failed for two Christmases to get a "maze ball" for my grandson, he told me the ball was out of stock. Then he offered to buy it from another retailer and ship it to me. I accepted, and received the package a couple days later.For me, this customer service scores ?%!!Thank you, Fantastic Games and Nick, for helping make the season bright with your kindness.Nancy Morrison
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November 2023 by BrianLaRae Wilson
We picked up a 750 puzzle at your store a couple months ago for my mom. She’ll be 98 in a couple weeks. She is almost blind in one eye and mostly blind in the other. She loved the color, larger size and difficulty level of this pretty puzzle. I’m grateful for access to great things for my family.
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October 2023 by Maddy Sisler
Fantastic games is great! Their customer service is phenomenal. I had an issue with shipping and they sorted it out for me with no issue!
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September 2023 by Morgan Harvey
I placed an order online for a few sets of dice, and unfortunately they were unable to find one of the sets I purchased. But the customer service was amazing. Nicholas (I’m assuming he is the owner or a manager) emailed me back and forth over about a week to help find a suitable replacement for the dice set I’d ordered and was just very kind and upfront about the mishap. I haven’t received my order just yet but I’ve been very impressed by the quality of customer support. Fantastic Games is definitely a great business to support; and I will definitely be buying from them again in the future.
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September 2023 by Nicholas
Great selection for such a small space. Very busy which is great, gave it only a 2 due to they were selling an item that was clearly marked for free RPG day. It did not have a barcode and the guy behind the counter could not figure it out. Maybe don't sell stuff that was given out for free. And the guy behind the counter when a customer asked what the hottest games were for 2023 said he'd only been working there 3 months and was not able to help. No suggestions, nothing. Just sat there. As a board and card game enthusiast I ended up helping the customer and helping this store make a bigger sale than they would have otherwise. Very disappointed on the customer service. And though I did it for the customer and the spreading of the love for games it would have been nice if this new employee had at least thanked me, lol. Who are you guys hiring? Shouldn't they know card and board games? We still spent money their as we like to support local business's but very disappointed. Won't be back.
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September 2023 by Chyanne Rosenbaum
Great selection and if the don't have wat you need they can happily order it
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August 2023 by Eric Hamm
Good shop, always has people playing and very positive vibe here.
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May 2023 by Michael Calabrese
Nice small shop. Staff was pleasant and nice to talk to. They have lots of unique board games strategy games and other things here that make it fun to browse and shop. Overall nice shop.
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May 2023 by Emrys Godino
Rather overpriced. Magic pack from a recent set (still in standard) was 9$ for some reason. Good selection of fidget toys.
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March 2023 by Gail Pattison
I love your selection of games ! They are perfect gifts for family, friends and former GT students. Nicholas Jones was particularly helpful in helping me navigate your web pages.
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March 2023 by Mark Dandridge
I found Fantastic Games through a Google advertisement. For over a year, I have been searching for the Dwellings of Eldervale Deluxe Upgrade Kit. They had one in stock and shipped my order the very next day. super-friendly emails plus a 10% coupon that I can use for my next purchase. I am thrilled to have found what I was looking for. I am even more excited to have a great customer service experience.
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March 2023 by Ronin R.
I love this place it has a amazing selection of Pokémon card and they such cool board games and just amazing service
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December 2022 by William Thorn
One of the best game stores I have ever been to in my life. The staff were kind, personable, and caring - they were genuinely interested in helping us find great gifts for our kiddos, and they even opened their doors to let us in when we stopped by after hours and they were still around. This is one of those magical places that brings out the Holiday Spirit in kids of all ages.