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February 2024 by Willbill Cozad
I am a veteran and volunteer for a offroad recovery outfit. Was told by AL to contact assistant manager to get a discount. He said he would give me one. When I got the RC 6.5 in. Lift I was charged more then I could have gotten directly from RC.
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February 2024 by Chris Leatham
Response at bottom. Rip off.. scam... quoted me 5x what competitors did. Tried to justify price by making up how many hours to get the job done. I.e. "it'll take about 1 hour for each fender, 4 fenders will be 4 hours for each corner." Weird that it took your competitor 10 mins on each corner.. saving me over $2k if I had gotten it done through this company.Obviously just for the fenders would not be $2k... apparently it's not obvious to some, it's 2k total of my quote. And the accessories AND lighting was significantly less at a competitor. So trying to justify your quote by stating that I didn't understand it... well glad you think so low of your would be customers. Very condescending.. good luck to anyone else that tries this place. Just look at the responses on Google reviews.. you'll know what you're getting into.
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January 2024 by David Ronhovdee
I have been in the store three times now and the first two times could not get anyone to help me or care that I was in the store. Finally got help and purchased shocks from a guy who clearly made me feel like I was wasting his time. On my third trip to the store I needed replacement shock bushings for the steering stablilizer shock I had previously purchased and the guy behind the counter said "we only sell new shocks not replacement parts". Horrible customer service. Will not return nor suggest anyone use this business.
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November 2023 by Nathan Fletcher
Technicians and Sales reps did an amazing job! Communicated very well and had fantastic customer service! Definitely would recommend them for any service and product.
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November 2023 by Brandan Laura
The service department was above and beyond the call of duty. I took my lifted Nissan Xterra there for an alignment, and they showed me that my front upper control arm joints were bad. We ordered and replaced them with high-performance SPC upper control arms that are very adjustable and allowed me to move the front tires forward eliminating my over-sized tires from rubbing on my fenders. They had to trim my front coil, spring buckets to gain clearance and they did not charge me for the extra work. If you have an Xterra, you should have them put SPC upper control arms on your rig. I highly recommend them.
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October 2023 by Brandan L.
The service department was above and beyond the call of duty. I took my lifted Nissan Xterra there for an alignment, and they showed me that my front upper control arm joints were bad. We ordered and replaced them with high-performance SPC upper control arms that are very adjustable and allowed me to move the front tires forward eliminating my over-sized tires from rubbing on my fenders. They had to trim my front coil, spring buckets to gain clearance and they did not charge me for the extra work. If you have an Xterra, you should have them put SPC upper control arms on your rig. I highly recommend them.
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September 2023 by Jacob Carmichael
This review has been edited, please read the entirety of the review if you are going to read it at all, so as to not short the staff at this location.Start of original Review:Bottom line up front: I would be very hesitant to get an alignment from this shop.I live about an hour away from this shop, and when I was turned away from my local alignment shop due to having aftermarket control arms I called 4WP and set up an appointment to have my truck aligned. They quoted me a little over $280 which is expensive, but I figured being an off-road focused shop I figured I would bite the bullet and pay it to have the alignment done once and done right. I described my exact suspension setup, down to the specific control arms I have to them over the phone when making the appointment and they said it was no problem. On the day of my appointment I drop the truck off, and after about an hour and a half they tell me that due to the control arms I have the alignment will require more work, driving them to use an hourly rate, and giving me a rough estimate of $450 to complete the alignment. Mind you when I dropped the truck off Camber, Caster, and toe were all within specs already, with the main thing I was looking to tweak being the caster bias, moving it from the drive to the passenger side. At that point and hearing the higher quote I asked them to just put the truck back as it arrived so I could leave, not wanting to pay the higher amount. They charged me a total of $110 for the work they did, as they said they could not adjust the camber or caster.When I received the truck back and got on the road I noticed that the steering wheel was turned about 15 degrees to the left when the truck was tracking straight, and in a neutral position. I brought the truck back, and they attempted to fix the issue, but it resulted in the steering wheel sitting slightly turned to the right this time when tracking straight/ in a neutral position. At this point, having an hour drive to get back home/ to my job I had to leave.At the end of the day I had to take half a day off work, and pay $110 to leave with a worse alignment than I had previously. My desire to have the caster bias changed left me with no change to my caster or camber, but with a steering wheel that isn’t straight. While the staff was nice and friendly, the service provided was totally subpar, and to pay over $100 just to generate a bigger problem for myself is a huge disappointment. I would avoid having your vehicle aligned here.End of Original Review.Edit: After posting this review Ryan from the store reached out, and offered to refund the money for the alignment. I want to make it really clear that I am not trying to rip on any of the staff at this location, they were really pleasant to work with, and I have no issues with them. The situation was unfortunate, and left me disappointed. While I will not be back to have an alignment, I would not hesitate to purchase items from the store, or have other services done, and I would like to commend Ryan and the store for great customer service following my interaction with the shop.
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September 2023 by Pinch Outdoors
I ordered seat adapters for smitty bilt seats. It’s been 3 months, and no updates, no fulfillment, no nothing. I will never. Ever. Order from this site again.
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July 2023 by Milt Sawatzky
WOW ! Drove by and been to many stores/ restaurants close by, but never stopped in this place.I was looking for air bag suspension for my pickup, and though I'd go see if these guys carried that sort of stuff.I thought just a store that sells off- roading accessories.I was so taken back, the minute I walked through the door, they have it all and install it too !Walt explained the various products options, Ordered them, arrived in 2 days, installed them the next day.He went over in detail the operation of the products I had installed, and I can say that you will find a better experience anywhere, if you are looking for stuff for your truck.Thanks, you guys Rock !
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June 2023 by James Stacy
Called on a Saturday, parts were in stock and Ryan was able to squeeze my truck into the schedule for a quick install. Great service, very happy! Thanks guys!
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June 2023 by Marshall Kobza
Amazing place and super knowledgeable staff. Ask for Ronnie, he knows his stuff and he is a Jeep master. Legend has it that his father is the Norse god Thor, and he is closer to god than man. His insatiable knowledge for all that is Jeep exceeds expectations. He has a super sick TJ (definitely cooler than yours) yet remains humble. You will not be disappointed by the service and work of these forgers of steel and iron. I brought my TJ there for some suspension work and now it instantly gained horsepower, increased my street cred, and added a 1,000 plus followers on instagram. I now struggle with driving down the street because men and women stare are my Jeep in awe as I cruise by. The daily struggles went from daily driving a 22 year old vehicle, to numerous proposals for marriage, children, and companionship.I no longer fear wild animals in the road because my monster truck TJ can drive up the Empire State Building in 2H. I also have Ronnie in my back pocket who potentially possesses the power of controlling lighting (haven’t confirmed, but he is the son of Thor so I can only imagine). I’m not quite sure how the lighting thing plays a part in this but you can use your imagination.10/10 would recommend.
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May 2023 by Russ Whitney
4WP installed a dual ARB compressor for me about 5 months ago and it suddenly stopped working. I was very pleased to have them take my vehicle back right away and diagnose the problem. They replaced some fuses and decided not to charge me at all. Thanks 4WP!
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May 2023 by Milton H.
I needed quite a bit of help with my vehicle and the knowledge these guys had was super helpful. They didn't make me feel stupid with the questions I asked and made sure I had everything I needed before checking me out. I never felt rushed. Will be going back anytime I need something for my truck.
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May 2023 by Rick Peton
Went to 4 wheel parts looking for a front bumper and winch they have a great selection and they treated me very well on install I highly recommend this store. Ryan did a great job on helping me
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May 2023 by Jay Thomas
The staff was very friendly and knowledgeable. I will definitely go back in the future.
