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June 2023 by Google user
Russel and Brianna are top notch! They've been so helpful and considerate, I wouldn't rent a unit anywhere else! Highly recommend. Nice units too!
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June 2023 by Atom Watts
Russel and Brianna are top notch! They've been so helpful and considerate, I wouldn't rent a unit anywhere else! Highly recommend. Nice units too!
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June 2023 by Marci Brubaker
Amazing service! The manager really helped us out! He got us the part we needed. Then he gave us a recommendation of how to utilize it. When he later came outside and saw that we were still working on the problem he helped trouble shoot it without us asking.
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May 2023 by Kyle Hatton
Brianna was super helpful. She definitely needs a raise made my whole moving experience extremely easy. I will definitely keep using this u-Haul!!!
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January 2023 by Rebecca Strange
Brianne and Russell are amazing!! Russell understood my emergency and handled my sudden need to move my reservation from a week away to immediately! Brianne was kind and understanding when my rental ran over. I would recommend them a million times over.
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October 2022 by Rebecca Leavitt
Brianne and Russell are amazing!! Russell understood my emergency and handled my sudden need to move my reservation from a week away to immediately! Brianne was kind and understanding when my rental ran over. I would recommend them a million times over.
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August 2022 by Julee L.
Twice told there was a hand truck and was charged. Then when picking up, they did not have the hand truck and said it would be refunded. No refund 2 weeks after. I should have gone to the one on Northgate Mile.
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April 2022 by Jan L.
A courteous friendly location. I just returned a trailer and Micayla was very helpful. They offered one month free rental in their climate controlled storage area. I've also purchased materials from their store. Their prices are reasonable and they have a great selection. Great location for a move to Idaho Falls or Ammon.
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December 2021 by chieff5288
Scheduled to pick up a trailer 3 weeks in advance. They could not handle that task so the closest they could do is 45min away, one way. Full price mind you. This company is an embarrassment.
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August 2021 by Cass Mcafee
Horrible customer service ! Will never rent a unit again
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July 2021 by Kevin K.
Picked up a one way rental from this location. They called the day before our scheduled pickup to confirm our rental and review our equipment needs. Truck was clean, reliable for my 800 mile drive, the counter service was friendly and welcoming. Overall, a great experience. Only draw back? Darn truck only got 9 mpg and I would have loved 11 or more! Not the fault of the location and I expected the mileage advertising was likely a stretch.
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May 2021 by Jw Henry
alarms have gone of constantly from the day they have opened. not very neighborly or professional. how do you tell if they are actually being robbed. not to mention the annoyance to the surrounding businesses and residents.
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April 2021 by Katy Gildehaus
Outstanding service! We called to make sure that there would be someone there for when we dropped off the trailer. Not only were they open until 7PM but we were met at the door as we walked in. Kryslyn gave us friendly service and she went out of her way to assist us. We will use their services again. Thank you
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April 2021 by Jana Pedersen
We had a great experience here! Kryslyn was so kind and helpful as we unloaded and packed everything into their storage units. Great customer service. Clean, well lit facilities. Would definitely use them again.
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November 2020 by Bob Jones
I can’t go any lower in my rating or I would. Horrible customer service!
