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November 2023 by ItsObvious Youdontknowme
They use a tablet to test gold that doesn't read properly tried to say that a product I purchased from Jensens jewelers a reputable company wasn't even gold as if they sold me something fake would highly recommend that nobody bring jewelry to this place unless you want to loose money or be told that you're product is not real
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September 2023 by Ronnie Ortiz
Kali is the best and Brian and his helpers are the worst always beyond lowballing. Will only deal with kali and the other gal there
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August 2023 by Ryan McCready
This pawn shop is by far the best available in Idaho falls and surrounding areas in my opinion. They've always managed to help me out, and were kind, and courteous. They made me feel welcome and I have continued utilizing what they have to offer. Word. Highly recommend this place. Don't waste your time anywhere else.
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July 2023 by Sean Pope
These guys are simply amazing!!!! Anytime I need to buy anything I always check with Pawn 1 first, they always have the best deals on everything, have a variety of items and they always works great, not to mention the fact that when I'm in a pinch and need some cash they have 2 month loans and an app to check your loans and layaways, yeah that's right, they have layaway
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July 2023 by Austin Glenn Whittle
The whole staff rocks! They also have a lot of great items at great prices!
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July 2023 by Akira Hall
Just bought a tv here and from the moment we walked in everybody was so friendly! Answered all of our questions and got a killer deal! Will be coming back
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July 2023 by Nico G
guy at the store is nice always makes deals with me. The girl, not so much. Talk to the guy for help.
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May 2023 by Adam Hansen
Got as much money as I asked for. Hopefully they are taking care of my merch... I'll updateThey did good. Had my stuff when I came back to get it. Did what I needed them to do. Five stars
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April 2023 by Jeff Petersen
I asked to do a loan on a four wheeler I had a title but I had not put it in my name yet. The manager said to go register it so it was in my name and they would do the loan with the temporary title. I spent the $40+ to register it put $40 in gas to get it from my house 44 miles away (this is the closest pawn shop) from the pawn shop, got it here they looked at it and said ok but the temporary title is not going to work. This was for rent. I’ve been out of work for a month, in and out of the hospital, I spent money registering the atv and getting it here, money I didn’t have! I was lied to by the manger and the employee helping me I am so frustrated with this place it took everything I had to keep my cool. I definitely will not do any buying or selling here again. I am truly saddened by this, the store has a great inventory and I buy stuff here every time I come to idaho falls. But this has cost me more than $80+ just to bring them the atv, due to only having a temporary title I can’t sell it now, to pay my rent. I really hope they can figure out honesty in business but I will not return to Pawn1 again.
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June 2022 by Jason Vesser
There was a Pawn One in Pocatello when we had lived there and the staff always treated us fantastic. We recently moved to Idaho Falls. There is a staff member there named Kali, Give her a raise, promotion, or whatever. She is extremely good to customers and her service is memorable.For the company itself-Something that stands out to me is that I moved to New Jersey for two years and I can still remember members names of your staff because of their fanatical service. Andy, Brandon, Marissa, Natalie - if they still work for your company they are staff that really make customers feel like family. They are assets to your company, great job hiring the right people.
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April 2022 by Scott Brown
I usually stop by this store 3-4 times/year because I enjoy shopping for a good deal.Their prices are mostly on the high side but not always.I have been very happy with the staff, cleanliness and the purchases that I've made.
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February 2022 by Aaron Rockwell
I purchased a MacBook from here, they tried to give me a charger that was a knock off and didn't even charge the MacBook, she got another one that had an apple logo on it and plugged it in and it worked. I told them I lived in Jackson Wyoming and I wouldn't be back for a couple of weeks if something was wrong with the laptop and they told me that was fine. I charged the battery and it lasted 20 min before it was dead. I called and they told me I have till Monday to get it back and then told me I can only trade it for another one and couldn't get my money back. They are also over priced, don't go here!
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February 2022 by Tyrel stibal
There deals are garbage Wont ever go there again. The people there are not friendly and they pull sheisty moves like telling you they have something then go to get it then they tell you they put it on line and can't let you put it on lay away for 2 weeks. No wonder there successful everyone they deal with they take them for everything they have.
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January 2022 by DepthsofDarkness Official
Brian with the music section is amazing very knowledgeable and will work with ya. I've bought enough very amazing instruments over the years through Brian at pawn and I highly recommend him and the whole staff is amazing and friendly- sincerest customer Matt
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January 2022 by Noddra Taylor
Not really impressed with their pawn services. The employees were okay. Unfortunately when I received my item back from pawn there was a scratch in the center of my pc monitor. At first I thought it was just a fingerprint but once I got it home and cleaned it off it was obviously scratched and very visible. Not really impressed that they treated my items poorly while in storage.
