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October 2023 by Justin Ponsor
Good thing I came to pick up the Tuxes a couple days early because they completely forgot to order the Groom's tux! Had it overnighted and ended up getting it in time, but had to drive back to Ammon the next day (1.5 hour drive one way). 1 groomsmen's name wouldn't come up when he went to get fitted, 1 groomsmen shirt arrived 7 sizes too big, 1 groomsmen got switched to a bowtie for some reason and we switched it back. No compensation at all. I was told they were going to contact support to try to get some sort of compensation, and of course, months later haven't heard back.
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October 2023 by Samuel Anderson
Great place for suits, shirts, and dress shoes. The salesman was supper helpful and willing to explain. He showed us everything we wanted to look at and kept his distance when we wanted to just browse. They definitely have the balance between being involved and allowing space when needed. And we found some shoes for me and my son on a supper great deal. Could not pass them up.
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October 2023 by Janet Bates
Great selection of suits. Decent prices. Great customer service. Miguel helped us and ordered slacks that we needed to go with the suit coat. We recommend it!
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August 2023 by Jeremy Barry
Went in there on a time crunch, and the young man helping me was great. Told him what I needed and that I was limited on time, and they got the hemming and everything done right there. If I get the job, I will be back for sure!
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July 2023 by Benjamin
Had a very good experience. Went with my fiancé to pick out a tux for our wedding, Kohen helped us and made the experience super easy, quick, and enjoyable. There were plenty of options and colors to pick from, Kohen was able to point out our options, let us know what was available and helped us find something that fit our wedding theme and colors. Fitting was super quick and easy.I had a mild concern because my wedding is actually going to be in New York this summer, but I wouldn’t have enough time between the time I fly in until my wedding to get a suit picked out and fitted at my Men’s Warehouse in NY, so we were able to pick styles, get things fitted and prepared, and they’ll ship the suit to the Men’s Warehouse back east for me to pickup and return.Kohen also set me up with a free rewards program to help me save a bit of money. Overall good and painless experience, 10/10
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June 2023 by Earl Carlson
I was on my way in to buy a suit when I saw their advertisements out front with two guys holding hands. To each their own. I’ll just go to a local shop.
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June 2023 by Jeremy Dresen
In the past I’ve only used these guys for alterations. I went in nearly a month ago to have a couple items hemmed. Already knew I only needed 1 inch taken, but was given attitude when I told the girl working I didn’t need to try them on. Again, I’ve used them in the past with no issues, but employees have changed or something. Not a fan of how I was treated or the fact that’s it’s taken weeks to get this done.
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June 2023 by Anthony Holmes
I was having an issue with dress shirts that I needed to exchange/return, and Rushton was incredibly helpful throughout my whole experience, and got me back on the road within 15 minutes in shirts that fit perfectly while addressing any concern that I had.
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April 2023 by Julian Aro
A friend of mine had gone here this morning on International Woman’s day - let me just say that, first of all, and the men working there were so rude to her and made her feel belittled. She’s a woman buying clothes for her husband, she’s just asking for some guidance and the men on the floor were just disgusting. She left crying because of how she felt. Corporate was contacted for this issue and I’m hoping for some severe consequences, sincere apologies and accommodations for the horrible experience. She has recordings from the end of the conversation. Absolutely not acceptable. DO NOT GO HERE IF YOU’RE A WOMAN. This is so sad.
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February 2023 by Cherryn Girdwood
The first guy who helped us actually told us to try a different store. Yotally brushed my family off!The second guy, Andrew, was incredible! Recommended items, got different sizes, and ultimately ended up with a big sale!
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February 2023 by Elizabeth Bowers
This place is a JOKE! My boyfriend needed a groomsmen tux. He got off work early drove all the way way from Pocatello based on their guidance to pick it up on a certain date. When he arrived to pick it up, his order is magically is not ready anymore. My advice is to go elsewhere to spend your money at a tuxedo shop that knows how to communicate and treat their customers!
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January 2023 by Timothy Harper
Me and my dad each rented expensive suits from men’s warehouse in advance to a wedding that was very important to us. I was supposed to receive a slim fit option for the suit I choose and was told by the gentleman that I would receive it. We were traveling out of the country for this wedding and also lived out of state, so we were unable to try the suits on before because they didn’t have the inventory “available in store”. I made it specifically clear that my suit needed to be slim fit and was told that wouldn’t be a problem. We received the suits, my suit was classic fit and my fathers was slim fit which he had not requested. After the wedding we went back into the location in Idaho Falls next to the grand Teton mall, we were told that because they didn’t have any slim fit options for the suit i choose at the time, that they made an “executive decision” to send the classic fit option of the suit. I was then told because I had to worn the suit to the wedding that I was unable to return it and receive a refund even though it wasn’t the option I selected. I was then offered on 12/28/22 to have a seamstress modify the suit to look slim fit for me, I accepted. It is now 1/24/23 I have had no email, phone call or update to my suit. I will never shop again ever at a men’s warehouse after this horrible experience. The guy made it seem like it totally wasn’t his fault and put all of the blame on us and his co-workers.
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November 2022 by Becca Burtenshaw
Very disappointed with Men’s Wearhouse in Ammon, ID. My boyfriend is a groomsmen for his best friends wedding and went in for his fitting 4 weeks before the event.A week before the wedding, the groom notifies us that the employees made a mistake and put my boyfriends and one other groomsmen’s order with another party, so their suit rentals were not placed.My boyfriend called 24 hours before the wedding and his suit still wasn’t in. A couple hours later they called and said it arrived. We rushed over to try it on and due to having less than 24 hours until the wedding, we could not do any fitting adjustments (which were needed).As we go to check out, the employee notifies us that we are being charged an extra $20 fee on top of a $240 rental fee due to the Rush Delivery. I then ask why we are responsible for this fee when it was clearly the companies mistake that it needed to be rushed ordered. All we got back was “sorry it’s company policy and I can’t do anything for you.” We paid the fee, because this isn’t about the money but the moral as a business to take care of paying customers. Very unsatisfied with the customer service and will not be returning for future events
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October 2022 by Molly Peterson
I had a short amount of time to get my son, the groom, completely outfitted for his wedding. Likewise was the case for my other son, who was the best man. ERIC JUDD was absolutely top notch in helping us. He showed true class similar to Brooks Brothers in my home area of Pittsburgh, Pennsylvania. He served us, his clientele, anticipated our needs, and brought to us what Men's Wearhouse had to offer during the decision making process. He met every one of our needs. He is humble, hard working, and a delight to be around. When you shop here, ask for Eric and you will not be disappointed!!
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September 2022 by Sem Cruz
Stay away, seriously go somewhere else for your needs, after telling them you do not want a loose fitting suit, you wanted somthing slim fitting they fit you to say they are custom but when the suit arrives they tell you that there is no tailoring for rentals to make them slimmer they are all the same size, the shirts you get I could fit 3 arms and still be loose and you can buy one but they are weeks out.then when I decided to without the jacket and the shirt they upped the price on everything else. If you want to rent a suit just go to treasures they are cheaper and at least they try to get it right these guys didn't care. Wanna buy a suit? Dillard's does the same thing or get measured and order online not from them
