-
March 2024 by Dallin Maddock
I have been to Jersey Mike's a dozen times for lunch, and tonight I went to grab a quick sub for dinner. Every single time I have been for lunch, this place has been a well oiled machine, but tonight it was chaotic and frustrating. I'm used to older professional employees that make sandwiches quickly and have great customer skills. Tonight I ordered a single mini club sub. The person in front of me placed an order with four large sandwiches. The restaurant wasn't busy, and I feel like this should have been a manageable little rush of customers later than the main dinner crowd. My sandwich required bacon, and so did those of the woman ahead of me. They ran out of bacon halfway through the woman's order and didn't put any on the grill until about 10 minutes after they ran out. I waited exactly 27 minutes for a single mini sandwich. My emotions towards this inconvenience were greatly worsened by a kitchen full of about 10 inconsiderate, obnoxious, unprofessional, and young employees that rough housed and enjoyed a couple of boxes of pizza while I waited for the bacon to cook on an overly slow grill. No one in this Wednesday night crew felt the need to apologize for the wait, update me on the progress of my order, or really even do their jobs at all for the 27 minutes I waited. My sandwich was delicious and made perfectly, like all of their subs are. I will be going back, but if this becomes a trend, I will take my business elsewhere (Capriotti's).
-
March 2024 by Enele Zed
Horrible, put onions and lettuce on my sandwhich even though I asked for them to be taken off. Will never return again. I paid so much money for something that I am allergic to and can't even eat. Pitiful customer service. Just all around a horrible place.
-
March 2024 by Nater
Excellent
-
February 2024 by Lynne Wade
Delicious sandwich! I especially liked my sandwich Mike's Way! The service was clean and fast.
-
February 2024 by Stefanny Urbina
First time having jersey mikes in Idaho falls. They were really fast and it was delicious. The place was a little bit dirty but they seem very busy so it didn’t bother me. Great place to get a gluten free sub for someone that has allergiesDietary restrictions: Gluten free
-
February 2024 by Dax Jones
Best sandwhich chain out there.
-
February 2024 by Steve Bolland
Worst sub sandwich zi have ever had.
-
February 2024 by Kashia Thies
Had too wait 20 mins for and order that said it was ready I think they need more people working during rush times lunch especially after 10 mins someone finally asked what order I was waiting on then they made sure it was about
-
January 2024 by Luis Palacios
Shoutout to Ian! Shop was crazy busy during lunch the card machine stopped working and he kept his cool and kept the team going with a smile on his face. Great team leader and great sandwich.
-
January 2024 by Richard Nathan
Good tuna
-
January 2024 by Roy Carlon
Great sandwiches. Great
-
January 2024 by Heidi Higley
Usually too crowded for the quality of food. But it's pretty
-
January 2024 by Lance Eliazar
Really good sandwich shop. Friendly and knowledgeable staff. Seating area is OK. Sandwiches are great, like the vinegar sauce. The Stubborn's soda tastes great.
-
January 2024 by Gabby Raines
My husband and I come here often, and have tried many of the sandwiches. Our personal favorites include the Original Italian and the hot sandwiches have been great.Here's where I see there could be improvement.Let me preface by saying even when extra meat is asked for, I believe (having worked at a sub shop) that proportions are still important to the overall quality of what you give your customers.I am a sucker for a good tuna fish sandwich. The first time I ordered the #10 w/extra tuna, it arrived perfectly with just the right amount of "extra." It was fantastic, with all ingredients proportioned great. The next 2 times I had this sandwich, it left much to be desired. We went in store and the gentleman had us so distracted with questions that before I could say anything he had piled so much tuna on my sandwich and said "is that good or do you want more?" I was flabbergasted that he wanted to put so much on there I didn't know what to say. I said "yes that's more than plenty!" as he was about to put more on there. Within 10 minutes my sandwich was a sloppy mess. I tried it again today, 1/9/24, same thing - I'm convinced it was the same guy making it. I appreciate the gusto in making my sub and getting me what I paid for, but I'm dissapointed in the lack of portioning it appropriately even w/extra tuna. I threw away most of the other half, so I don't think I really truly got my money's worth anyways.By the time it got to me 20 minutes later it was so soggy it was nearly inedible. I scraped so much tuna off of one of the halves I could've had you guys make an extra half sandwich out of it. Super dissapointed. So overall, I think I would reccommend the tuna fish but don't reccommend ever asking for extra tuna on it. If you guys can perfect the extra tuna tuna fish, you earn 5 stars from me. Until then, Ahoy on that one mateys.
-
January 2024 by Yeuleta Bradley
Always great!