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February 2024 by Talie Hokanson
Amazing customer service and response times. I get to talk to an actual person when I have a problem. Appreciate that so much!
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November 2023 by Motel West
We are so happy with IDeACOM. We were struggling with the previous company we were using. Getting billed ridiculous prices and they were unable to do any repairs or maintenance. It was miserable. IDeACOM saved the day. Easy to read bills, fantastic pricing, excellent customer service. They were very knowledgeable and had great solutions for our older property. If you're unhappy with your current service give IDeACOM a call.
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May 2022 by Connie Wynn
Colista Matsaw and the whole team at Ideacom are great to work with
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April 2022 by Teresa Tegan
Always great service at IDeACOM!! I'm glad they were recommended to me.
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February 2022 by Ron Jex
Rails West FCU is grateful to have a partner like IDEACOM ESCI. They have been truly instrumental in the success of our day to day operations. Coupled with their innovative and cost effective solutions to enhance our phone and IT operations, we have been very pleased with their attention to details and service standards. Their staff is extremely helpful and available whenever needed. We wouldn't be where we are today without them!
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January 2022 by Alex Heiner
Troy is awesome to work with. Great customer service.
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December 2021 by Jase S
These guys at IDEACOM are amazing!
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December 2021 by Michael Simpson
These guys know how to work! We’ve been using them for years in all of our stores. They are always professional and excellent communicators! Highly recommended!
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January 2021 by Roger Warner
Second phone system we have purchased from IDeACOM. The first was almost 15 years ago. Why? Local...great service...answers and assistance almost immediately. The "Big Guy" Troy is a teddy bear...is not pushy...willing to work out something unique...and lets face it... he just gets things done. Oh...and it's a great phone system too...very happy. Thanks guys.Roger Warner, PresidentRocky Mountain Environmental AssociatesIdaho Falls, ID
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January 2021 by Marquee Rasmuson
IDeACOM has been awesome to work with! Troy was incredibly helpful in getting our business setup with their awesome service. The service is reliable and consistent and tech support is thorough and helpful.
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January 2021 by Kent Lambson
These guys dropped everything and got my business dialed right in!! Ask for Troy Deane he is so professional and made things so easy and affordable! Thanks guys!!!
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January 2021 by McCracken
Troy is absolutely amazing with customer service, and set our business up well! Thanks for all you do
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May 2020 by Jack Trimp
Our brokerage firm constantly battled with complicated phones that dropped calls and lost callers that we placed on hold. After receiving help from Troy Deane and his team we have never dropped a call. Our current phones are simple for us to operate yet incredibly effective and the network is extremely reliable. Could not be happier!!!
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March 2020 by Ace Ballard
Phone system and services have been top tier. If you're looking for the best customer service, reliable support, and amiable staff, look no further. 10/10
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February 2020 by John Nolan
The customer service has been above and beyond good. They have made sure that everything is perfect for us. I couldn't be happier with them.
