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March 2024 by Nathan Bradfield
For nearly 40 bucks, you’d expect four decent sized sandwiches (2 adults, 2 kids) and we all had chips to boot, but we still left hungry because unfortunately the sandwiches were victims of shrinkflation. My smokehouse brisket sandwich also gave me diarrhea for the next 12 hours, so there was that. Maybe it was because I didn’t tip when rhe machine was going to “ask me some questions?” I dunno. The restrooms and windows were grimey, so maybe something transferred over from them.
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March 2024 by Enele Zed
Love this place! So good, and they actually don't put lettuce on my sandwiches when I ask, and if they would fix it.... unlike another place in town.
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March 2024 by Heather Sharp
I've only ever had Firehouse Subs once back in 2019 and was not too impressed but it wasn't here in Idaho Falls! So, I came in with very low expectations and left as an obvious returning customer! We got the *most DELICIOUS* Pork&Slaw Sandwich and the Chicken Parmesan Sub with their 5 cheese macncheese and a cup of chili. Everything was so tasty, the employees were all really nice and the atmoshere was nice & clean!We loved the Pork&Slaw Sandwich so much that we ordered another one To-Go for a late night snack! Thank you guys for a great experience!6 out of 5 ⭐️⭐️⭐️⭐️⭐️⭐️
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February 2024 by alexis holloway
I love the staff at Firehouse! They are always so positive and kind. The store is clean, food is great, and I love how I can donate to first responders!
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February 2024 by Janet Bates
Friends recommended we try Firehouse subs. Their sandwiches do have a lot of meat and good flavor. They also have far too much sauce, which makes them sloppy and hard to eat. The bread is good, nice, and soft with a delicate crust. Hot sandwiches are put into a microwave to heat, but the employees put the lettuce on them first, which makes for slimey wilted lettuce. Employees were rude they honored our coupon for only one order (seriously, all it gave us was a tiny bag of chips and a drink). When we were unfamiliar with the newer drink dispenser, they acted like we were idiots and were really put out to show us how it works. In our defense, it was not a one tap to get it to display choices like they told us. It was a double tap. We don't usually get a drink, they didn't need to act like we were stupid because it wouldn't work for us. In the end, the flavor was good. The amount of meat was great. Bread was fresh. Lettuce was wilted. Sauce overpowered everything- hey easy on the sauce.. because of the rude employee will will choose another location next time.
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February 2024 by Angela Li
Awsome food, meat,bread and vegetablesa fresh. Staff are very
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January 2024 by Lanny “goose1127” Denton
Always love this place. Best sandwiches
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January 2024 by Ray Ricks
Firehouse is delicious. However, there was no line when I ordered, and they didn't tell me there were over 5 orders ahead of me from online orders. I stopped in from out of town. If I'd known there were that many ahead of me when I'd ordered, I would have gone elsewhere.
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January 2024 by Mike Psalto
Great atmosphere, and very attentive staff!!! I love this place... The BEST sandwich in I.F. period!!!
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January 2024 by Shanon Myers
Everything here was expected and advertised. The customer service great. Food came out quickly and was hot. The portions are large enough that my husband and I can share a medium Sandwich and be full. I love that they serve pickles with the sandwich!! Will definitely return.
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January 2024 by Glenn Kelley
This location is woefully understaffed.The staff are amazing people - and they try to give the best level of service possible BUT it is impossible to serve the counter and make a sandwich all at the same time.Because of the staffing issues the back end is filthy and the tables are not cleanedDid I say the Staff are amazing?Cracking Jokes, Laughing and even apologizing because they are short-staffed and are trying their bestMy suggestion - Go in and be a blessing to them. Crack a joke, laugh, smile, even tip them and understand they are not the reason for the problems here . . . they showed up!
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January 2024 by david bowden
Really yummy
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November 2023 by Alexxa Gregston
We were in on a sunday 11/19/23 around 4pm. Only one person was working. A little busy but the worker was busting his butt. Still super friendly, fast and as always great food.
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November 2023 by Michael Elliott
One of the best values to be found today! I could dine very well in this restaurant on a daily basis if I could afford to eat out every day.Parking: Very limited parking as the lot is shared with 3 other food providers.Wheelchair accessibility: Has handicapped parking in front of the door. I was on crutches during this last visit. Getting around inside was challenging due to the limited walkways.
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November 2023 by jOE L
My whole experience was excellent!The food was excellent and so was the staff. I'll be back !!!!!!