8:00 AM - 6:30 PM
94-1024 Waipio Uka St # 207, Waipahu“Shannon Taparra truly exemplifies the aloha spirit. My husband and I currently live on the mainland, so I understand the challenge it must have been to collaborate with such a large time difference (we are 5 hours ahead). She was able to get us the best loan possible that would meet our needs to retire early. Her team, along with Lindsay Gil, have not only been friendly - they were exceptionally responsive and reliable. Thank you so much for making the loan process easy and efficient. We are so appreciative of your collaboration and you all were wonderful to work with. Mahalo!”
Open 24 hours
94-539 Puahi St, Waipahu“Larry went above and beyond in helping evolve our home search and it led to the place we eventually settled on. To be granular with 'above and beyond', he didn't limit his contributions to finding the most suitable and feasible lender. Larry provided counsel, insight, advice, and even lent personal connections to better inform our decision making. He advised focusing our efforts with a developer who was known for quality construction and he was spot on. After completing the home inspection, our home inspector shared privately that our purchase was, "the best home I ever inspected."
Larry's personal contributions to this journey went beyond transactional; he's not just a mortgage broker. His advice set the sails and put our backs to the wind, landing us on an ideal shore.”
“We had the pleasure of working with Jodie at Pac Rim Mortgage, and we cannot recommend her highly enough. Jodie's expertise and professionalism were evident throughout the entire mortgage process. She went above and beyond to ensure we understood each step, patiently answering all our questions and providing valuable insights.Jodie's dedication and commitment to securing the best mortgage terms for her clients truly set her apart. It's rare to find someone in the mortgage industry who combines such knowledge with genuine care for their clients.We are incredibly grateful for her assistance, and we wouldn't hesitate to work with her again in the future. Highly recommended!”
8AM - 5PM
98-211 Pali Momi St Room 100A, Aiea“Kyle has helped me with several transactions and he goes above and beyond to help. I have had challenging situations and Kyle figured out ways to get the financing accomplished.”
7AM - 7PM
500 Ala Moana Blvd Suite 7400, Honolulu“I recently had the pleasure of working with Elias and I am absolutely blown away by the exceptional service I received. From the very beginning, Elias showed his knowledge of VA loan guidelines. He promptly produced numerous pre-approvals, many of which were on homes with a VA loan assumption ie he wouldn’t make any money. I got an offer accepted with an assumable Hawaii VA loan with an interest rate in the 2s because of Elias’ help. He ensured I never missed a beat in the fast-paced Oahu housing market. As a Veteran, it was crucial to find someone honest and responsive, and Elias exceeded my expectations. I highly recommend Elias for anyone seeking a mortgage expert who truly cares about their clients' success. This experience has been nothing short of extraordinary!”
“Velocity Mortgage was amazing during my home ownership process. They provided a first class experience by going above and beyond for my family and I. Hands down by far the best mortgage company to work with. Exceptional communication and I will recommend Velocity Mortgage to all my family and friends.”
“I highly recommend working with Clarice. As a first time home buyer, I feel fortunate to have had such a smooth process with a lender. Clarice was patient, responsive, calming and super on top of things. Working with a local company is beneficial too because you have the option to talk face to face. If you are applying for the MCC first time homebuyer credit, they will take care of everything for you and walk you through the process. Even months after business is concluded, I know I can text or call Clarice if I have any questions.”
8:30AM - 5:30PM
841 Bishop St #2100, Honolulu“Reed Myers and the entire staff their provide everything you need in the whole entire process. The feeling of Ohana while helping you to provide what is necessary to successfully complete your needs. Both Joan and Tifany were very helpful throughout. Reed was very instrumental in following the current rates and notifying those who qualified to lower their rates which was a savings in itself. I recommend Myers Capital to everyone looking for quality service.”
9:30AM - 5:30PM
1448 Liliha St #202, Honolulu8:30AM - 5PM
500 Ala Moana Blvd Suite 7400, Office 459, Honolulu“Lisa was very helpful and held my hand through the whole process. As someone who is new to mortgages she explained everything in a very easy to understand manner and was an invaluable resource overall.”
8AM - 5PM
201 Merchant St STE 2300, Honolulu“We love, love, love Trisha Lorenzo as our mortgage loan officer. She is professional, kind, trustworthy and very clear of what is needed for a loan to be approved. She is aware of programs and options when dealing with issues that come with trying to purchase a home. She has been such a support during a very anxiety-provoking time of waiting for our loan to be approved. Our family will always return to her, first, when we are again, in the market to purchase another home. Thank you Trisha!!”
“This review is well deserved for Joe Firtha at Keco Capital. Joe is one of the most professional agent that I have had the opportunity to work with. I can always reach him, whether by text or phone he always kept me updated on whatever was being done, and worked hand in hand in helping to reach our gold. I respect that Joe is a hard worker and very easy to communicate with. I look forward to working with him again.”
9AM - 5PM
201 Merchant St STE 2300, Honolulu“Curt and Heather were great to work with, they made the process easy and were always there to help us navigate the little (and big) bumps along the home buying journey.”
“Spencer Garcia is awesome. No matter how stressed we were or how many questions, concerns or emails we sent, he has been right there letting us know and keeping us informed through the whole process. He was in the mainland and still emailing or calling us when we needed more information. He made sure he was available to us when we needed it. He kept keeping us updated whether it's the underwriting, getting us the numbers, or letting us know what we need to do when we need to submit things. Even when we were first looking for a lender, he kept calling or checking in which is why we picked him. He made us feel like he wanted to help us and really did his best to ensure we got the best service, help and guidance. He was friendly, patient and always reassured us that it's okay. We got into our forever home thanks to him and his team. The process felt long but it was quite fast. We can't thank him enough for all he did. He made our goal into reality.”
8AM - 5PM
900 N Nimitz Hwy #302, Honolulu“I had such a great time working with Chris at Pacific Bay Lending. I had many issues with closing in Washington with other lenders and Chris was able to get me through the process and now I am sitting comfortable and happy in my own condo. I couldn’t ask for a more efficient and pleasant experience!
Thank you!”
“Financial transactions in Honolulu, Hawaii...My cousin needed a new debit card from American Savings Bank (ASB). I knew about this location because I kept looking at it from across the street last year when our Jaycee group participated in the Dragon Boat Races at Aala Park. Besides being one of the sponsors, ASB also had a very spirited team! I told my cousin that we should go to this Aala Park "Campus" location because it had free covered parking and is a new building! Yes... the interior is very pleasant and clean. There was an employee in the parking structure - acting like a guard and/or guide. Inside, another employee asked if we needed help - I think he was screening us for possible loitering because we were chatting on one of the sofas.Well - it was a successful visit. My cousin was able to finish his transactions successfully. If he needs to return, I would choose this Campus Branch again.”
9AM - 5:30PM
338 Kamokila Blvd Ste 106, Kapolei“Needed to get form notarized for my child's Driver's Ed course and was able to walk in and get it accomplished right before closing, folks there were very helpful.”
“My hubby was being charged $5/mth for paper statements. Lori in customer service was extremely gentle and patient with him and for that we are extremely grateful! Keep up the great work Ms Lori!Much mahalos!Wes Oh”
9AM - 5PM
91-1401 Fort Weaver Rd C101, Ewa Beach“This is my bank, the staff here are always friendly , happy, quick & efficient. The line here is never long, & if it does have more than 5 people, the staff that handle other guest services will assist you at their desks, which helps get the customers serviced quick. I like that they have multiple branches all over the island. I always recommend this bank.”
“I've been with HawaiiUSAFCU for just about 20yrs now and I never encountered any bad experiences. No matter how many new representatives I've come across, both @ Waipahu & Kapolei branches, everyone has a positive attitude and are willing to help me or direct me to who or how I can get the help that I need.”
“I been banking with America Savings for over 20 years. They been really good bank and they have extended hours for customers. It makes easy for me to bank with them. Also they have great customer service departments. I like this particular Branch because branch manager appreciates your business. I believe sometime doing just little thing for customers can win them over. It's about trusting your customers and helping them. Gail give excellent service and her teller follows her work ethic. I wish there is more manager like Gail. Thank you for your help..”
“I was in the area last Friday and had to make a pit-stop at this particular branch to take care of business. I arrived -- should anyone need verification of doing said business, I was there between 9:20am and 9:30am -- shortly after the branch had just opened at 9:00am. This branch has parking in a parking structure with a height clearance of 6'8" that my full-sized lifted vehicle will clearly not fit in but there were parking stalls alongside to the right before the parking garage. However, most of the outside stalls were coned off, for whatever reason, as it was not indicated why aside from the signage stating, "For ATM and oversized vehicles." I proceeded to reverse-park in the very first stall but was waiting for two women in the next stall over as I was anticipating them to walk-off but they didn't. Rather, one of the women moved one of the other cones for me which I did so in that, now, open stall. As I got out of my car and was gathering my belongings from the back seat, I was approached by a short Asian lady, with black thick medium-length-non-flat-ironed hair, wearing jeans and a green polo, possibly a lot attendant, and in a hostile tone, greeted with, "Are you doing business at the credit union?" as she began to move the cone next to my car. She continued with, "You can park in the structure," to which I replied, "My car doesn't fit in there." She then stated, "It's 6.8." Now, for one -- I drive a lifted full-sized vehicle. I am constantly wary of height clearances wherever I go. Two -- she must've mistook me as visually-impaired as if I did not see the obviously-stated, HEIGHT CLEARANCE 6'8" sign, literally one of the first signs I looked for, aside from the "Hawaii USA" upfront. Three-- 6.8 does NOT equate to 6'8" LOL !! Anyhow, ended up doing the "business at the credit union" that needed to be done. Thankfully, as I walked into the branch there were two available tellers with such warm and welcoming attitudes, the complete opposite as the woman I first encountered. The teller was courteous, friendly, patient and professional. **Do yourself a favor and go elsewhere if your vehicle will not clear 6.8.... I mean 6 ft 8 inches... as there is no other designated parking to do so** The stars apply to my pleasant experience with the teller. Negative stars for the ill-mannered lot attendant.”
“The Mililani Branch is always pleasant and I've been goin there since the early 80's! Nice people makes a difference in any experience so Mahalo to the Mililani Team!”
“Family has business with them. Friends worked for them. There ATM was easy to use for what I needed it for, checking balance and withdrawal. The only thing is,, unless I missed it, is the money denominator, it only dispense $20, no option to request larger bills, like $50 or $100, carrying a wad of money on a large withdrawal is unsettling for female, older and are not able to have someone accompany you for safety reasons. I know there are other options, but sometimes you don't have a choice...sharing.”
“Pick up our Sentrilock lock boxes there. Their staff is friendly and efficient and it's the easiest location for this purpose. The other 2 choices have either far parking or both far and charged parking if you are not familiar with the area.”