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January 2024 by Jasmin Rasmussen
Amazing Customer Service !!! Hugh went above and beyond for me to resolve a problem and was amazing in assisting. I would highly recommend Tony Honda , my Family bought 4 cars within the last 3 years from there ; 3 new cars ones and a used 4 year old car. Couldn’t be any happier with this excellent Customer Service and check ups in all our carsThank you Tony Honda
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January 2024 by Val D'Amato
I love coming to this service department. Jason, my service guy is so awesome. He’s always there when I come and answers any question I have. Jason is very personable and updates me if I am waiting to let me know the status of my car. I only come to get m car serviced by Jason.
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January 2024 by Maelani Lee
Matthew Cardenas is very knowledgeable, professional and shows he cares. He makes me feel confident that my vehicle is in good hands. Thank you Tony Nissan for helping me get every time I bring my car in. You get me back on the road safely!
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January 2024 by Yiyi Katherine ES
Ethan is very efficient and professional. He's honest about what repairs I need for my car issues. 100 percent satisfied with his service.
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January 2024 by Alexander Forsythe
Receiver was very courteous and friendly when I arrived. He was quick to have Thomas come and start process my truck for inspection. It took a while but Thomas notified me truck is ready and explained what happened during the inspection. Thank so much but as soon pay my bills and loans I will consider to look at the new Frontier trucks. I would like to tweak what I want in next Frontier if you could allow me. Thank you so much for your service. Mahalo nui.?Alex
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January 2024 by Ross Family
It’s always a great visit with Ryan and the team. I had a flight to catch that day and they were aware of this and made sure my service was handle in a swift manner. I appreciate the care that I receive with my visits.
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December 2023 by Jean Rivera
It was absolutely perfect. Went into late in the night well after they closed but you guys stayed strong and helped us out all the way until the end. Provided a great loan and all the questions we had were answered. Makayla was the best person they could have sent to sell us a car that day.we looked at so many cars and had her walking all over the place but she never ones complained or even disconnected from the sell. 10/10 car buying experience.
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November 2023 by Jamilah Aquino
Kimberly Wilson is so fantastic! She is truly looking out for the best interests of her customers. She is welcoming and knowledgeable and improved the experience at Tony Nissan by 100%! She did a wonderful job of upselling. She uses her own personal experiences to help with decisions. I appreciate her honesty and incredible service! She made us feel comfortable and made the process easy. Her customer service was unsurpassed! Thank you so much Kimberly for the awesome experience at Tony Nissan! She is a true asset!Also, Kriselle Orpiano may be the only reason we went through with the purchase at Tony Nissan! She was in constant contact with me without putting any pressure on me. I really appreciate her knowledge and help through the process. She was fantastic!!! Jordan is also an asset to the sales team.
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November 2023 by Charles Pittman
Exceptional Sales Service and professionalism. The paperwork took a while due to system issues with Nissan Leasing, but they were very willing to accommodate our needs and respected how valuable our time was. Either way, the process of leasing a vehicle from them was smooth and painless.
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November 2023 by Ms. R
The AC Air compressor killed my engine when in use. Went to get it looked at…. Thank goodness for my warranty. It covered the repairs and loaner car needed. This was also during the time I had family in town for a funeral. My service rep kept me up to date on my car as well as the part arriving on island.I love my Nissan! And thank you Tony Nissan.
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November 2023 by Candice Quick
I went in to have my car inspected because the airbag light was on. The young man who helped me was Matt and from the very beginning, his personality was just so warm and wonderful. I trusted that whatever he told me was going on with my car was the truth because he was just so authentic. I wasn’t happy to learn what was really going on with my car, but I was more than happy with the service that I received because I could tail that no one was trying to rip me off or have me pay for things that were unnecessary.Another bright spot in my visit was Patti!!! She is so beautiful, and so sassy, lol. From the moment I saw her, she personally escorted me to the waiting room where the coffee was, and was so sweet. I had a little conversation with her as I was leaving, because she was so funny and cool, and she took it upon herself to check and see whether or not my car had an extended warranty on it that could pay for the repairs. I just wanted to hug her on the spot and could not believe that she took it upon herself to do that!I really love Tony Nissan, and as long as I’m on the island, this is the only place that I will ever take my car.
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November 2023 by Walter Price
Tony Nissan representative's Sue Eguchi and Jason Komori provided exceptional, fast, friendly and efficient service and communication throughout my repair experience. The repairs were accomplished prior to the estimated time suggested. I was totally satisfied with the entire service experience and highly recommend Tony Nissan service center.
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November 2023 by Andrea L.
I just received a coupon from them in the mail. I called the same day to make my appointment and they scheduled it. Ok, after I got off the phone I realized the date had expired on the coupon so I called them back. Even if I just got it they said they wouldn't honor it. That's terrible.
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November 2023 by Candice Q.
I went in to have my car inspected because the airbag light was on. The young man who helped me was Matt and from the very beginning, his personality was just so warm and wonderful. I trusted that whatever he told me was going on with my car was the truth because he was just so authentic. I wasn't happy to learn what was really going on with my car, but I was more than happy with the service that I received because I could tail that no one was trying to rip me off or have me pay for things that were unnecessary.Another bright spot in my visit was Patti!!! She is so beautiful, and so sassy, lol. From the moment I saw her, she personally escorted me to the waiting room where the coffee was, and was so sweet. I had a little conversation with her as I was leaving, because she was so funny and cool, and she took it upon herself to check and see whether or not my car had an extended warranty on it that could pay for the repairs. I just wanted to hug her on the spot and could not believe that she took it upon herself to do that!I really love Tony Nissan, and as long as I'm on the island, this is the only place that I will ever take my car.
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November 2023 by Carole Ann Reno
I highly recommend Tony Group Auto Service and Sales. Matt was my service care professional and went the extra mile to assure my car received the best care. I bought my car at Tony Group and was impressed with Tommy and Miles in Sales. Tony Group is number 1 for Sales and Service!
