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January 2024 by Kaimana Kapahua
Awesome service! Alan Vidal, Mike Demello, Sean Ortiz. Great team. Gave no run arounds and were straight to the point and very helpful. They helped get us into a vehicle of our choice.
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January 2024 by Alana Kupau
I recently purchased a 2024 HR-V through Tony Honda. As a first time buyer, I went in feeling both extremely nervous and excited. I scheduled a test-drive appointment online and Robin was quick to follow up with me. He covered the different features of the LX, the sport, and the EX-L, making it easier for me to weigh the pros and cons as I decided which would work best for me. Robin was very gracious, kind, and flexible when helping me select a car, taking the time to get to know more about my family and me. He made us feel at ease and ensured that the entire process was easier and calmer than I had initially expected from such a serious financial commitment. The team at Tony Honda was extremely personable, professional, and passionate about what they do. It was a pleasure working with them and I look forward to my ongoing relationship with this dealership.
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January 2024 by Jen N
I needed a new car after an auto incident and Jacob A. at Tony Honda went above and beyond to help me secure a new vehicle. He was knowledgeable and patient with my questions and I happily left in a new car with a peace of mind. Much mahalos to Jacob for great service as well as David and Jason for their assistance!
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January 2024 by Maria Geiser
The team at Tony Honda was so amazing! Buying a car can be very intimidating, but they made it feel so easy and exciting! I left there feeling 100% happy with my purchase and it was all thanks to Steve, Tracie, Noah, and Sean! Thank you!
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January 2024 by Kennedy K. Hanohano
As a first time vehicle owner, I did my research and was debating between two brands; Toyota or Honda. My very first visit to Tony Honda Waipi’o, I was fortunate to have met Allan Vidal at the entrance booth in the front of the lot. I instantly had a heart to heart dialogue about my personal circumstances and what I was hoping to invest in. I left the lot that day knowing, I wanted a vehicle made by Honda.About 2-months later, I was ready to purchase and Allan was steadfast with communicating with me during that time. On the day of, I had my Mom & Sister who supported me. Allan made all three of us feel clarity, calm and it was an enjoyable experience.I feel happy knowing I completed this transaction with Honda through Allan Vidal.
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January 2024 by Raylene Ziranda
All I could say is that this dealership is GREAT! Super helpful and full of good people. I had the awesome opportunity of having Nick L. as my sales associate and let me say that this guy became a good friend of mine throughout this process. (I must add that he was recommended to me by a good friend). He approached everything with a customer-satisfaction mindset. He was not pushy but more so informative and an active listener (he paid attention to details that would help him find the perfect car for you). He created a space that made me feel comfortable and he honestly made my first car ownership experience really fun! Can’t thank him enough for helping me find a car that suited me and my lifestyle. After staying after hours, I left with a new car for an unbeatable price!That said, I want this review to be used as confirmation that this dealership will help you find your perfect car, and if you can, GET NICK to help you!
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January 2024 by Amanda Myers
I love my Honda CR-V! Gunnar was amazing showing me all the cool little details about the car and making sure I was happy with my buy! He has a lot of knowledge and you can tell he does the work to research and understand the cars well. Jason with finance was also great spending time explaining everything and making sure everybody was happy! I really appreciate Tony Honda and these two guys!
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January 2024 by Lawrence Woode, Jr.
The Tony Group has been servicing our vehicles (both Honda and Nissan) for the past 19 years. This particular service . . .besides an oil change and an annual safety inspection . . .involved the installing of 4 new tires (including balancing and alignment) and the replacement of 3 of the engine mounts. As usual, the work was done quickly and efficiently. And we always appreciate the great service and help we continue to receive from Wade Szameitat and the service staff at Tony Honda.
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January 2024 by Jeremy Curtis
Tony Honda is a great place to buy a car. They have lots of options and the location is very convenient right across from Costco just off the highway. We worked with Nick Latimer who was the most knowledgeable and helpful sales rep we worked with at all the dealerships we went to. He answered all our questions and helped us find just what we were looking for. He is a very trustworthy person and great to work with.
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December 2023 by Alan Furukawa
The team at Tony Honda service is very committed at customer service and doing things the right way with the customer in mind. I went in for a simple oil change and state inspection and expected to wait until it was complete. My service guy (Sean) came and explained to me that there was also a warranty recall on some a/c components and that they had been waiting awhile for these replacement parts to come in. He set me up in a rental car for the day at no charge, took care of all the necessary warranty repairs and what I originally came in for. A few hours later that day I was picking up my car. Outstanding!
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November 2023 by Jayson Y.
5 years ago the repair service was excellent!! I purchased 2 brand new vehicles from them because of their excellent service. Now the service is horrible!! Multiple issues!! Here's just one of them!! I waited over a year for a recall part to come in. More than 2 times they said they'll order the part and they would fix it the next time I get my oil changed. I finally complained and they finally scheduled an appointment to fix the recall. I called the morning of the appointment to confirm. When I got there an hour later the service girl at the front (Kayelah) who I had problems with in the past tells me I brought in the wrong car and they don't fix the recall that I scheduled unless there is a reason to replace it. She told me to hold on and comes back to show me on her phone that the recall repair was for my other car. After explaining to her that I just called an hour ago and giving the name of the girl that scheduled my appointment months ago, all of a sudden she has the part for the recall that I scheduled in the first place. Really shady service and probably because they didn't want to fix my car that day because of short staffing. When I called that morning and asked how long it would take, the girl on the phone told me it depends who comes to work. They probably going be short on staff because it was black friday. How does the girl I called in the morning of my repair confirm with me (by looking up my appointment details on the computer) the car and the recall part they're going to repair but an hour later Kaylelah is telling me I brought in the wrong car and they don't repair that recall?!! Then miraculously, after she finds out I have all the information documented, There is a recall for my car and she'll fix it. AND when I questioned her about me having the wrong car and the recall for the car I brought in was not repairable unless there was problems with it, she couldn't explain to me the lie she just told me!! It's complicated she said, stuttering. How did the information on the computer about my service change in less than an hour? It's also funny that I didn't get any paperwork for the work done on my car and I didn't get a text message like I normally do, asking how my experience was. I'll never take my car there again!! I love Honda's but will never purchase a car from them again!!
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November 2023 by Luis R.
I had the pleasure of receiving assistance from Sam N during our visit to Tony Honda to look at Honda CRVs. Despite not making a purchase, Sam went above and beyond to provide us with a overview of the various trims. His approach was refreshingly non-pushy, and he remained unfazed by our decision not to buy. Sam's outstanding demeanor and genuine warmth truly made our experience remarkable. For an exceptional experience like ours, I highly recommend heading over and specifically asking for Sam!
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November 2023 by Yoshi A.
I purchased a vehicle from Iven. He was honest with me when I purchased the vehicle. However, his after-sales service was far from professional. I bought this vehicle from Iven (Tony Honda) and the battery failed after just one week. (Did you sell the vehicle without properly maintaining and inspecting it?)I contacted Iven immediately and he called a company to jump the battery. The battery was temporarily restored and I was able to start the car, but the man said, "This battery is too old and will fail again soon" .So I contacted Iven again and asked him to replace the battery with a new one today. He said, "Okay, please come to Tony Honda today," but when I arrived at the scheduled time, they were already closed. I contacted Iven many times at that time but he never responded. How irresponsible and rude! Once the sale is complete, his service ends.I needed the car the next day to pick up and drop off my kids at school, so I ended up buying the battery at a nearby Costco and replacing it myself. The vehicle warranty I got from them is also meaningless. My reservation for a meal with my family that day was also cancelled. I'm Japanese and I trusted Honda's official dealers, but that wasn't the right idea. I will not be recommending Tony Honda and Iven to all of my friends and clients.
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November 2023 by Jasmin Rasmussen
Amazing Car Sales PlaceHubert was very accommodating and knowledgeable about our needs to find the right /perfect car for usWe bought 2 cars there and I would highly recommend Tony Honda.My 2 oldest sons bought 2 new Cars there last year and we are nothing but satisfied with buying from there.So all in all, we bought 4 Cars in our Family within the last 1 1/2 years from Tony Honda.
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November 2023 by Faaluaina Afuola
I was only supposed to go in and look around at cars but ended up walking away with a brand new 2024 Honda Civic Touring! Thank you to Allan Vidal and his manager Marco Gonzalez for making the process so much easier and smooth! I appreciate the great teamwork effort in helping me to purchase a brand new car! I would definitely come back here for my next car purchase!