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November 2023 by Hannah D.
I love this sephora! I prefer to be left alone when shopping while listening to music and I appreciate the staff for giving me that space. They were also super helpful whenever I couldn't find a particular item. My most recent trip was yesterday when I went to buy makeup as holiday gifts for my relatives that don't have a sephora. Their deals this year are amazing! I personally didn't want holiday minis bc I want the gift to last them and I was pleased to find several full or moderately sized gift sets all $10-50 dollars! That fenty lip trio? A must. Tatcha skincare duos? Count me in. Overall happy with my experience. Got gifts for 3 people and all within budget.
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September 2023 by Ess E.
I hate coming to this location but it's the closest to me. Most of the times I come here I encounter some rude employees, they just really seem to be judgmental especially when I'm checking out. There's one older lady with blonde hair and a guy (whom I think is the manager) that always have a tone in their voice when they talk to me, it's like they think I'm dumb and don't know what I'm doing in a makeup store or I'm too young to be in there when I'm in fact in my 20s lol. They seem to treat me better when I come in with my mom which I'm guessing is because she's clearly an adult. I do have some good experiences with all other employees that are not the two I've mentioned above, but it just seems I don't encounter them as often. And besides the customer service, the store is pretty great, they have a lot of products in quite a small space. The only other flaw is that a lot of products are always low/out of stock. Overall, I have a pretty uncomfortable experience when coming here. Hence why I always opt to shop online or at a different location. Hopefully the company can have their employees practice better customer service and stop being so prejudice.
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July 2023 by Cookies Clothing C.
I used to like going to Sephora until I went to this one. The workers here on this particular day didn't greet me. Also there was some male person watching me like I was going to steal something. I still did my shopping but I won't be back. Really uncomfortable shopping experience. I don't recommend shopping at this location. Pearlridge has much better customer service.
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June 2023 by S Velez
They are always so helpful and nice, and trust me, I always have questions! Gorgeous people inside and out!!!!
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June 2023 by Emolyn O.
Scheduled my daughter to have her makeup done for her senior portraits. We was a little early, but once we walked in we, was greeted at the door by Ashely. She was very pleasant and asked if we needed any help. I told her we had an appointment for makeup and she said she will be doing my daughter's makeup. Before and during the whole hour of applying my daughter's makeup she asked my daughter what type of look she wanted. At the end we walked out very happy with the way she applied her makeup. We will definitely be back.
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April 2023 by Brittany Gemeda
The returns policy is absolutely ridiculous! After 60 days, even if you have the receipt and the product is barely used, you can’t even get store credit or do an exchange for something else. And it’s not like this store is an outlet/clearance store, they sell full priced high end products. This is a terrible way to do business
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April 2023 by Ke A.
Iv been standing wait for the person helping me for a while, she asked on her walkie-talkie for what I was looking for but never came back to let me know if they have it or not. Someone else came and looked on their phone and didn't have it.. they were just talking to each other only asking if we need help when we tried looking for it on our own. They did say Hii welcome but that was all. When I'm dolled up they help me no problem. As I was standing and waiting for the lady to come back to let me know if they have it or not (she never came back) I seen customer having to go up to the workers and ask for help, they all look annoyed because they where just talking to each other. Their was only one good worker the only guy!! Also they were talking about how everybody is sick and how someone has bronchitis.
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March 2023 by Annie Calvo
Went to get my make up done. Jada is a great MUA. I don’t know if she has experience working on dark skin very often, but she was willing to take direction and was very adamant about me leaving a happy customer. She did a wonderful job and I’d love to have her do my make up again. The store itself NEEDS BETTER LIGHTING AROUND THE BEAUTY STUDIO!!!!!! Buy some ring lights or something. It’s a hinderance when you’re getting a service and can’t even see what’s going on clearly. In conclusion, jada is amazing (give her a raise) and also buy some lights for the beauty studio. The fact that she did a great job practically in the dark speaks volumes.
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February 2023 by Pat Ferraris
Excellent experience with Tina- ask for her! U will not be disappointed!
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November 2022 by Grace Haider
I went here to get my makeup done for my elopement, really nervous about not knowing who would do my makeup. I must have had all the stars align that day bc I could not have asked for a better MUA than Jada!!! She’s personable, funny, knowledgeable, and amazing at what she does. I looked like a goddess. She tweaked things no problem when I mentioned things like more bronzer (at least 6 times lol). She’s literally my favorite ever now and I need excuses to get my makeup done again! She absolutely KILLED it and she needs a raise asap. Jada thanks for making me so beautiful for the most important day of my life
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November 2022 by Grace Kim
I went here to get my makeup done for my elopement, really nervous about not knowing who would do my makeup. I must have had all the stars align that day bc I could not have asked for a better MUA than Jada!!! She’s personable, funny, knowledgeable, and amazing at what she does. I looked like a goddess. She tweaked things no problem when I mentioned things like more bronzer (at least 6 times lol). She’s literally my favorite ever now and I need excuses to get my makeup done again! She absolutely KILLED it and she needs a raise asap. Jada thanks for making me so beautiful for the most important day of my life
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November 2022 by Florence W.
Excellent Service by Myles and Gladyce. Myles was very helpful with husband on eye serums. Gladyce was helpful in locating other skin products. Myles helped with Sephora water proof eye liners, Sephora lipsticks and makeup brushes. Being an old time customer, I was so happy to see Myles again since he was the first Set hora Association cistern who got me into skin care and makeup makeovers. He also introduced me in doing perks which I miss so much.
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October 2022 by Chella Calix
Went to this location, got greeted and got asked if I needed help. That's all I got. I did wanted help but the lady that worked there took off. I'm a black woman and with that being said, if the worker are not acknowledged on all type of skin then hire someone who can. I was at that location for 1hr 24min looking for the right foundation. I don't normally wear make up so the help could had speed the process faster.
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October 2022 by Terry Lorenzana
Just went to pickup 1 item. Used my credit rewards and only paid $2 out of pocket. Staff was very friendly!!
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October 2022 by Angela G.
I've been to this location at least three times now, and I can honestly say that the team members here are always professional and friendly! They are helpful when needed, yet they can also chill when you're just browsing. Today I took my 85 yr old mom with me to replenish my foundation, and I figured I'd get her small session with one of they make up artists to pamper and do a small "make over"... we basically decided do a mini session and get my mom some concealer and foundation too. Jayda (I hope this is how you spell her name!) was great! She was patient and very good at finding the right shades and showing my mom how to apply the foundation and concealer. It was a great moment, as my mom has early stages of dementia and can sometimes regress to a child-like state. My mom loved the experience and felt like she was playing dress up! Thank you to the team at this Sephora for being so willing to take the time to make an afternoon special for a little old lady!
