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April 2024 by Johnny Reyes
Gets the job done quick fast an in a hurry. Great customer service and great at his craft. Went above and beyond on my tv repair had to bring another!
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April 2024 by Jonathan R.
Gets the job done quick fast an in a hurry. Great customer service and great at his craft. Went above and beyond on my tv repair had to bring another!
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March 2024 by Kilohana M.
Fixed my old old Samsung TV at a good price!! Valuable service. Saved me from having to purchase a new one.
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February 2024 by Gayle Z.
Excellent and efficient service!!! Sam is VERY knowledgeable and trustworthy. I'm thankful that I contacted Sam's Electronics!
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January 2024 by Ryan A.
Sam is super knowledgeable, quick, responsive. He is very familiar with all the different warranty/insurance processes to help you get your TV/Electronics repair/replaced.
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October 2023 by Mark G.
My 3 year old Samsung TV randomly made a pop sound and refused to turn on. Brought it to Sam's and they identified a power board issue which they fixed by the next day. So grateful they saved be from having to buy a totally new tv.
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September 2023 by wendy c.
I never thought a TV could provide such problems, but thank good mess for techs that know what they are doing! Totally the case with experience with this company. My TV is not that old, but one night, it just stopped working and my husband was very concerned about this. Since it's a large wall mount TV in the living room, I'm sure you can understand how quiet it became at home. Personally, I didn't mind, but I knew my husband would like the TV fixed sooner than later. He found Sam and what a quick fix this turned out to be. Sam was worth every penny and he even let us know that there could be two issues with our TV (even before seeing it). In order to prepare for the worst, he went ahead to order the pieces (since they will take some time to come in) and if we end up not using them, then not a problem. I liked his ability to be prepared. When he finally arrived to the home, he quickly found the problem and fixed the issue...didn't even have to use the ordered parts. My husband was thrilled. Not only did he save us money, but he fixed the problem quickly, knew what the potential issues were over the phone, and since he came during a weekday, was mindful if the time my husband was giving him as he took time off work to get the TV fixed. Overall, great service, easy to schedule, and super knowledgeable! Call up Sam with any technical needs you may have with your products.
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July 2023 by Jerome H.
I have a 10-year-old Tempur-Pedic electric bed that stopped working. The manufacturer-assigned Sams Electronics. Sam arrived today with the appropriate repair part and the most professional, courteous and helpful attitude I have experienced in many years. He was very knowledgeable and had the platform repaired in a very short time. The work area was left clean with no extraneous materials left behind. Most importantly, my bed works GREAT! Thanks Sam.
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June 2023 by ChangHee JIN
Took my TV for a repair estimate. The owner was very professional and knowledgeable. Received the estimate on time as promised.
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June 2023 by Gee P.
I highly recommend Sam's Electronics to anyone looking for a company that provides great service. My newly bought Samsung TV was showing vertical lines on the right side after being on for several hours. I decided to choose and contact Sam's Electronics based on their reviews. After emailing them, I got a response the next morning. Daniel was very prompt and efficient with responding. He provided all the details needed and walked me through the process. In less than two days Daniel was able to send out a technician to take a look at the TV. Sam came over to diagnose my TV. He was super friendly and very professional. He even made an attempt to calm my dog down, which was barking constantly. That was such a nice gesture of Sam to do. Sam was very informative about what was wrong with the TV and walked me through what the next steps would be. After a couple days, Samsung was unable to replace my TV and provided a refund. Also Sam reached out by phone to follow up and made sure everything went okay with Samsung. I definitely will be using Sam's Electronics for all my electronic repair needs.
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June 2023 by Chelsea T.
Our 86" TV had a small crack at the bottom of the screen and eventually lead to a streak of lines on the TV. I panicked knowing how expensive this was and sought out Sam's electronics because of its great reviews. I dont write reviews as often but this one deserved it. My total came out to be way more than what my TV cost and for the honesty and fast response time (couple hours), they definitely deserve 5 stars. Inquiring was an easy process. Just email them a picture of the label located behind your tv that has the serial # and a brief summary of the issue.
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June 2023 by John s.
I took my Samsung TV in for repair's expecting the worse. Daniel was very nice and accommodating and answered all my questions. They were able to repair my TV 2 days later at a very reasonable price and just like new! I would highly recommend Sam's Electronics to anyone looking for fast, friendly service at a great price!
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May 2023 by Erin Wong
Sam was super great! The whole process from asking about the problem of the TV to sourcing the part was seamless and stress free. He was communicative, had excellent customer service, efficient, quick and was very informative throughout the repair process of my TV. I would definitely recommend them for TV repair needs!
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May 2023 by Victoria Rayle
Sam is a great guy!. My 4 year old Samsung 55" TV all of a sudden made a loud popping sound and shut off. It was non-responsive. I called Sam and he said to bring it over to his shop in Waipio. I did and he explained everything and the options I had to fix it or not. Sam is very honest and truly amazing!
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May 2023 by Victoria R.
Sam is an amazing man! He was so kind, helpful, and knowledgable! My 4 year old Samsung 55" TV out of the blue made a popping sound and then shut off. I spoke to Sam and he said to bring it right over. I drove out to Waipio from town and it was worth the drive! He is honest and a great technician. Thank you Sam. You're the best!!
