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December 2023 by Lisa Torello
Roderick the manager saw the store was super busy at lunch today with large orders. He ran up and took our order, was smart, proficient, and kind. Instead of calling our name to pick up the order, he remembered us, and brought our food to us. He went back serving others and the store slowed up eventually. He came by to ask how our food was and we had just finished- we thanked him for such excellent service. He is a complete asset to your store and not only is your food amazing and fresh, the service with him as well as the kindness of the other staff was excellent! Thank you for exceeding the standard. We were pleasantly surprised! We'll be back!
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December 2023 by Milton Kleinpeter
Roderick, the manager, was simply outstanding in all aspects of client services. When the line became long, he opened a register himself and served customers. On top of relieving the pressure of the line, he also expedited orders even taking them to the drive-up customers. When our food was ready, he brought it to our table and as we complimented him on the stellar operation of his store, he even bussed our table. Roderick exemplifies customer service, teamwork, and operational excellence. He is an example for all to see and admire, no matter the industry or field of endeavor. Roderick makes things better!!
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December 2023 by Robert Morales
It was a long line at the drive thu, so we decided to go inside.There weren't many people waiting, so we thought it would be faster. It wasn't. it seems like they were taking care of the vehicles rather than the walk-ins. There were many orders sitting on the counter. Probably for phone orders. It was busy.
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December 2023 by Raechel Averett
What's not to love about Popeyes!? The chicken sandwich is the best!
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October 2023 by Maybell Jimmy
Take forever to wait for my order da cashier was rude ?I will not recommend this
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October 2023 by Joanna Marie L.
Popeyes has always been my go-to for fried chicken, but recent experiences left me underwhelmed. If not for my craving for a chicken sandwich, I wouldn't go to Popeyes as often. The TRUFF Chicken Sandwich, however, it delicious! I was excited to see it on the menu. If you haven't yet, GO GET IT! It's a limited item.
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September 2023 by Hkf J.
Skip this Popeyes. Probably 30 minute wait after I ordered online for a specific pick up time. Got there just to watch numerous people come in place an order and get their orders of almost the same thing. Just to be told "ohh we're waiting on it to be made" and my order hadn't been started
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August 2023 by Shawn F.
Good food but no specials. 10pc bucket was 25$ whew bring back specials!! Hopefully the new kapolei one has deals
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July 2023 by JC71
My family and I were on holidays from Australia and decided to stop at Popeyes Waipahu for lunch. We were blown away by the great customer service and the staffs enthusiasm. Not to mention the great tasting food. Thank you for making us feel so welcomed. Welcome to Popeyes!!!
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July 2023 by Jeff Caraang
The drive trough was excellent very friendly very welcoming. I parked in the front of the store 5 minutes later a very professional young man isaac came out with our meal and made sure we had everything before we headed out I will be back here more often. just awesome Popeyes Waipahu never got service like this from kalihi location so friendly and nice thank you very much
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July 2023 by Ashley Thompson
Man! What is up with the service here? Need to plan to have more chicken available during dinner.
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June 2023 by Galen S.
Sad that the customer service here went down:ordered the online special family meal which I always do, but today, their service was not there. When condiments are upon request, you hope for a good serving size for the amount you order, chicken, fries, biscuit. What they gave me is not even enough for a family of four. Management there needs to act more in order to get better customer service.
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June 2023 by Harold Bray
MAKE SURE YOUR ORDER IS FRESH AND TAKE MY ADVICE,IT IT THERE "FRESH".
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February 2023 by Valerie Meyers
The wait for food is so long! This is the second time i had to wait about 30 minutes for my meal. The first time i thought maybe because it was later in the day. But here at 12pm with not even a long line and it still takes FOREVER. Dont waste ur time
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February 2023 by Odin Brester
OMG! First time trying their chicken and cheesecake. Sooo tasty. The employees are super friendly and full of recommendations. Definitely will go back fir their tasty chicken nuggets.
