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April 2024 by tony “black” Shinnery
mann i really really needed my transmission fixed and i took my 2010 crown victoria to john at pearlcity trans on the 8th of march they told me it would take two weeks and it was done by mon the 18th!! when he called me i was so surprised the got it done so quick ! i love how my car drives now i can finally reverse into stalks without being embarrassed that i can’t. the professionalism and kindness & aloha that was shown to me by john and STAFF @ PCT is amazing and first class! i HIGHLY recommend taking your vehicle to them for any transmission problems. i’d give them 10 ⭐️s but it only allows 5. thank you guys so h for fixing my baby ??
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March 2024 by T A
Outstanding transmission service. Both mine and my wife's transmissions were serviced here and we both had an excellent experience. The repairs made were reasonable and well explained. It took about 3 weeks for a complete rebuild, which included the time it took for the parts to arrive from the mainland. They have a deal with Enterprise Rental Cars where if you get a rental you pay at a much lower rate (~$33 a day) if you have a work order.
Overall, I'd highly suggest this place for your transmission needs!
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February 2024 by Truckngirl
Top tier family owned shop. No nonsense, no ripoff. It's so refreshing to do business with honest people! Their work has the best prices and highest quality. Always worth the investment in waiting time.
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December 2023 by Colonel Kurtz
I've owned and managed autoglass repair companies for 30 years. I've been in almost every automotive shop in Oahu at one time or another. I can tell you first hand Pearl City transmission knows their stuff. Vevy professional. Clean. Organized. I wouldn't go anywhere else. Thank you for the great service John!
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December 2023 by Miette T.
Disrespect to the neighborhood and community by popping fireworks and throwing parties in the middle of the night. I would never go here since they have no respect for the community they are near. They launched non-stop fireworks late into the evening like a bunch of children.
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September 2023 by Nicholas Reichard
friendly and great communication.
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June 2023 by Ernie K
Great service and honest opinion on what should be done for your vehicle so you don't spend your money unnecessarily. Will go back to service trans on my other vehicle.
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May 2023 by Kellie H.
Steer clear of this place. Took my car here and they wanted $6300 to rebuild my Honda transmission. Took it to another shop $120 later car is like new! Was just a simple part. Call around before coming here better options out there!
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April 2023 by Ivan Lopez
Short version: Nice people. Bad diagnosis. Won’t work aftermarket.The faculty was generous and patient. After dropping my car they said they don’t work on aftermarket parts.(short throw shifter). Transmission was leaking and told me they can’t fix because aftermarket stuff. Was told it was leaking from certain place(which was not). Ended up buying the part they said. Dropped trans. The part was fine and didnt need replaced. :(
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February 2023 by Breanna Vukov
I actually came here several months ago because I had a problem with my transmission slipping. I had taken it to two different shops prior and the first one told me nothing was wrong (clearly didn't even check) and the next shop temporarily fixed it and it started slipping again about two months later and when I went to take it back they basically ghosted me. So, I ended up calling here and I brought my car in. They held it for about a week or two which was no problem because I had another car and they made sure everything was fixed and the problem was resolved. Their customer service was excellent and always communicated with me what the status was. When I came to pick up my car, they showed me exactly what was wrong and what they fixed and also said they took it for a test drive to make sure it was running smoothly which I greatly appreciated. The repair ended up being cheaper than I thought as well. Great service all around, 10/10 recommend.Service: Transmission repair
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December 2022 by Pamela S.
It was a pleasure doing business with Pearl City Transmission! My car is running like a new car! I highly recommend this business! Mahalo John and Cheryl!!!
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November 2022 by Trey Moore
Did a very trustworthy and efficient job on my truck’s transmission! Would definitely recommend this place to anyone with transmission problems!Service: Transmission
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September 2022 by Stanford Dupio
Was very professional upfront
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April 2022 by Jonathan T.
Trust these guys without a doubt, brought in my car and John listened to the problem i was talking to him about and upfront with everything. Answering all my questions and gave me a peace of mind. Would come back if i need to without hesitation. Well deserved 5 star!
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March 2022 by Ramfis B.
All I have to say is that if you have any type of Transmission Problem with your car, there is only one place to go to get an honest and upfront opinion and he goes by the name of John at Pearl City Transmission. Not only is he friendly and easy to talk to, he's there to give you an honest assumption of what may be wrong with your Transmission. Being the dummy that I am when it comes to cars, I thought changing your oil meant that your Transmission Oil would be changed and filled as well, buts that not the case with my Toyota Camry SE. i found out the hard way when my gears started to slip and the ride felt like I was riding on an Amusement Park Attraction. My Toyota Camry happens to have a Transmission where it's sealed and has no Dip Stick so there's an intricate way of getting to my Transmission Fluid and that's where John and staff took a look at it. My Transmission Fluid was bone dry and with possible damage to my clutch and Transmission. That's when John gave me a call and gave me my options. I opted to just have them fill my Transmission Fluid to its regular level and see how it goes or pay for a New Clutch and Transmission which would of cost me to sell my kidneys and other body parts to pay for it. I guess you all know which option I went for :) It's just that there's a leak in my Transmission and John told me just to fill it every month or if the fluid level gets low and that's the way I'm going handle this situation right now. Also having my regular mechanic refer me to John and staff at Pearl City Transmission also put my Mind at ease as well. The funny thing is that Pearl City Transmission is actually located in Waipio near the Credit Union Building so that threw me off :) In ending I can't thank John and staff enough for taking a look at my Transmission and as of now, my Camry is running a whole lot better but I do have to monitor that Transmission leak. I highly recommend you call ahead of time and make an appointment because they are always busy and won't be able to take a look at your car unless you have a reservation. That just goes to show you what an amazing. Business John runs. Nothing better than supporting our local businesses and John and staff truly have the Aloha Spirit. Definitely recommended if you ask me.
