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August 2023 by Gone16
Poor CS sounds like unhelpful and ungrateful I understand life is hard and overwhelming But at least have a sound of respect ka bayan!!! Cancelling my booking
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June 2023 by Meng A.
If only I could rate LBC Waipahu a -1, I would. the customer service is trash. All I can say is the lady on the phone needs to go on a Customer Service training. She lacks professionalism, lacks respect for the individual and lacks service to the customer. My advice to people who are looking to ship their box, go to Atlas Express Padala because unlike LBC, they're professional, friendly, respectful and have a great customer service.
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March 2023 by Deenie T.
i love our 24/7 laundromat.. its fast n clothes come out clean n dry?!? yessirrrr n most folks are in n out so that there is always oen machines?!?... parking is always open and thats a plus?!? leewards drive inn is next door for those hungry people!?!
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February 2023 by Raisa Melendez
Took a few tries but someone did pick up the phone. They were very kind and gave specific directions and information. I was able to find out what I called for and she even gave me advice about sending my box air cargo. She was very helpful for sure.
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November 2022 by Ernesto Quiroz
The staff is very nice and helpful with shipping all my packages to the Philippines. I will continue to use and refer them to my family and friends.
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November 2022 by Federico Acob
Employees are very polite, friendly and understanding. They know what they are doing.
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August 2022 by Rachelle Sanchez
So disappointed the package (4 boxes) I send last May 23,2022 until now I never received Im in the Phil’s last July 15 my package did not come yet. I’m going back to Hawaii on Aug 2
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November 2021 by Joyce C
I waited a day for them to pick up my box and no one came even after calling them to ask qhere the driver was for pick up. After a few hours there was still no pick and no one answered my call. I will never use this business again. Very upsetting that they don't have reputable people to help deal with customera complaints . Instead you have rude filipino workers behind the counter that doesn't evenanswer the phone lines or make an attempt to try to correct their mishaps.
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October 2021 by lotchell Famacion
The lady who help me is very friendly and helpful...
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September 2021 by lotchell okrasinski
The lady who help me is very friendly and helpful...
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September 2021 by Edgar Elgar
Clear description on sending BBB sea cargo and air cargo. Fast processing friendly
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July 2021 by Angel M.
No consideration, worker today seems to rush go home. Clock in the office 10mins advance...yelp shows 6pm, location says 5pm ???
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July 2021 by Marilyn S.
This is the 3rd times we sent a door to door box to this company LBC Cargo, and as usual the stress level I dealt just to schedule a pick up is all the way to the ceiling.(on one answer the phones) and it is more stress just to have the box pick up, they never pick up on time as promised. We called Friday (7/16/2021) for pick up and the receptionist scheduled a pick up for Saturday (the next day), but the driver is a "NO SHOW" of course Sunday came and they are close , we waited Monday & Tuesday still a "NO SHOW". So I called on Wednesday morning and the receptionist said that she'll make sure to pick up our boxes today. Driver showed up at 5:30pm, quietly, no common courtesy of apologizing that our boxes was not pick up on time; so I asked why is the pick up took 5 days? and the driver gave me his reason that they have no time and they don't work for the company they're only on commission. until the conversation ended up in a little discussion that is not good. This company is terrible , their Customer Service is down the DRAIN, LBC should have their own company driver so the pick up is not like this and their customer don't have to deal with this frustrations and stress. terrible, terrible, terrible!!!!
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March 2021 by Aloha Wholesale
This place is so unprofessional. I rushed through traffic just to make it before their closing time which is 5pm. I got there 10 minutes before 5pm and they closed the door. Don’t waste your time on this place!
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March 2021 by Maribeth Evangelista
Best place to send money and shipping boxes
