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“I really like this Lowe's. Be honest with you I don't normally like Lowe's but this one was great. The layout made things really easy to find. The employees are really nice and helpful. I picked up several chest coolers and tool boxes here and they really stick with you and help as much as you need loading into your truck. Great group”
“Matt Pangelinan was super helpful! He listened to my needs and offered relevant options. He worked with me to ensure I would get the items I needed in time. I highly recommend Matt!”
“Shopping here is very pleasant. Several furniture brands means variety, all good quality. Sales staff is helpful but not overly engaging which can be annoying and distracting.
Thanks you Russ Acosta for helping me and my brother find some wonderful new pieces.”
“I had ordered a bunch of items online with Home Depot, Store 1702 in Pearl City, HI. I got the emails and text messages telling me that my order was ready for pickup. When I first arrived in parked in the "Curbside Pickup" area, I was approached and asked for my order number and ID. When they found out that I had a lot of items to pickup and some of these items were very large, they asked me to pull up to the PRO area and see one of their employees in that section. I was approached by an employee, Denny Whitworth. He was very polite and asked if I needed help. I explained to him that I was there to pick up an order. He explained to me that the concrete that I was picking up was very heavy and didn't think my Toyota truck would be able to carry the entire order in one trip. He hand-carried the 80# bags of concrete and loaded them one at a time onto my truck bed. We took about 15 bags on the first trip and the truck struggled with that. When I returned the same day, he hand-carried another 19 (80# bags) into my truck. Each time I came back, he was there with a smile and helped me each time with the greatest customer service. He works hard and quick. He's very attentive and goes the extra mile by really helping out the customers. He's a great employee and you guys should see about making him a manager. He's a hard worker, very polite and you can tell he's smiling under his mask (COVID-19). Awesome guy and I'll be sure to tell him "howzit" each time I come to this store. Great work etiquette...”
“Thank you Steven and Curtis . Normally I always go in with my husband. This day while he was out of town I went in to pick up a lockbox for a key. Steven was very kind and efficient.The next day I returned as I didn't understand the box . The 2 men made me feel so comfortable and helped with out hesitation. Thank you great customer service and this is now going to be our local hardware store.Now I understand why they have been in business for all these years. Thank you again. City mill you have a lifetime customer with this gal. Great job guys!”
“Just being knowledgeable about the equipment that I had rented was a plus. I got help from both employees this day and I would hope that you relay this to the both of them. " Mahalo for a great job and I hope they recognize the both of you." Keep employees like these they are genuine are hard to find...... My contract Number is 20637 on 2/15/21 The knowledge that both these employees for the equipment was great they were very helpful. I didn't get their names but with the information that I have provided should help. I only do reviews when I am very pleased with the customer service that I received.”
“Got great deals, even got a discount on a damaged plant I wanted but didn't want to pay the full price just in case it didn't make it. They also reminded me to keep the receipt and I can bring the plant back for a return if it died. I love Home Depot. The store is great and the employees are even better. My favorite adult toy store. I can't go there without buying something. All my home care and garden needs all in one place. Thank you Home Depot!!”
“Came here to buy a Christmas tree because they had a sale, Ryan who work here is vey helpful and friendly, he helped me with my tree and even took the extra time to get some new ones out in the back.”
“Shop local, and support local when you can! Whenever I need to do something around the house, and need some sort of hardware supplies, I normally like to give my business to a local company, as we should help local businesses stay afloat, as they provide jobs & support within the local community. City Mill is my hardware store of choice! Now don't get me wrong..........I do shop at Home Depot & Lowes at times when I am looking for something that City Mill doesn't carry, or if I am on da cheap where I wanna save a few bucks! Lol! I was working in Ewa Beach this past week, and I remembered I needed to buy something, as I was fixing something on our garage. Luckily, City Mill was in the same shopping complex on where I was working, so I decided to pop on in to check it out! Located at the Laulani Village Shopping Center, you'll find City Mill towards the opposite end of the mall (from Safeway) as the store is just next door from Petco. Like any hardware store, you'll probably find whatever you need here for home improvement, and I even saw that they carried some pet supply items, too! Got what I came here for, and I even noticed their prices for the item I was looking for was even cheaper (lower) than Home Depot, or Walmart! Shop local, and support local whenever you can my friends!”
“My kitchen counters & cabinets were replaced & installed by OCG four months ago. So happy with final results. We ran into a few unexpected problems & some work crews are definitely better than others BUT I gave them 5 stars because every problem was addressed to my satisfaction. Communication is definitely a little difficult so I worked with Cherry from start to finish & she relayed all my concerns. She set up my plan & had great ideas. Jerry (I believe he's the owner) addressed every issue that needed correction or reconfiguration & also had valuable suggestions. When all was said & done, my payoff was even lower than the original estimate, so I added even more pull-out shelves! I overlooked some minor cleaning because the price I paid was so reasonable. Very thankful for beautiful new cabinets, farm sink, huge island with additional sink, many pull-out trays, beautiful quartz countertops. I definitely recommend them.”
“Thank you to the store associate in the lumber department (Pearl City) for answering all my questions over the phone and in person. I needed Simpson strong ties to join 2x4’s and he showed me several different options. He was very knowledgeable and patient. I had gone to the “other” hardware store in Waikele first but that ended up being a waste of time. I’m so thankful that he was the one who answered my call and offered to help me when I arrived at the store.”
“Large selection of household items. Newly opened large gardening department on the Diamond head end of the store. I came to look for an lawnmower or mower parts. Unfortunately they only stock 1 replacement blade and a spark plug tool.”
“Wanted to make a DIY tray for the first time and went to Home Depot. I’m so glad I did! Everybody was so nice and I received great advice about how I should go about my project. Extra shoutout to Kayne and Ashton for cutting my wood sheet. I never thought I would have so much fun in Home Depot. Thank you. ?”
“Shoutout to Susie in rentals. Helped myself and multiple customers while I was there with a great attitude. The workforce needs more people like Susie. You’re so appreciated!!
Mahalo ❤️”
“TY was awesome in helping out on the floor when I was trying to make a decision about a certain product. Melanie sealed the deal on our experience here, providing above and beyond service. Thank you for the exceptional service and care when helping out a customer in need. Both of these employees went above and beyond. We rang the bell twice out of pure satisfaction in rare customer service.”
“I have seen the most beautiful orchids for purchase there. So many colors and variations. Pretty awesome. Visited several times to make sure the order for doors is perfect. Francis did what he could to accommodate our needs.”
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“I live in Honolulu but make the drive to Waikele if I need to go to Lowes. Staff is great and friendly. If I lived by this Lowes, it would be my primary home improvement store. Curbside pickup is SO much better at this location.”