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April 2024 by Addz
Prices are almost double what you'd pay at other places even other Goodyear shops...you should all know that their prices are all different at every Goodyear shop especially when the front desk or tech is being a prick
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March 2024 by madelaine berry
My husband had an appointment for an oil change at 9:30. The car proceeded to sit in the parking lot for an hour and ten minutes. Finally, my husband said he wanted the car back. It took another five minutes to find the car keys. Then they had the audacity to ask if we wanted to reschedule with them. I’ll add that we have been here previously with no major issues, so I don’t know what the problem was, but to not be notified about being super delayed is unprofessional. We will not be returning.
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March 2024 by Rex B.
I've been coming here for the past couple years getting my cars services and safety check. Totally forgot safety check here takes more den 2hrs. Today came in around 10:30am for a 111am appointment for safety check. Braddah in da front told me no worries going take 30-45 mins so ate lunch next door at highway inn thinking it'll be done by 11:30. Came out car still haven't move from its parking space. It's 1pm and still they didn't get my car yet for safety check. If I hand know that I was gonna wait for 2hrs or more after having an appointment I would've gone somewhere else then waste 2hrs waiting around for a simple safety check. Wouldn't recommend coming here anymore.
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December 2023 by Lucas Johansson
DON'T BRING YOUR CAR HERE, RIP OFF!!!I got charged $800 just to get my spark plugs and coils changed because my car had a rough idle. Within a week, my car had the same exact problem, and my check engine light came back on, $800 spent for no reason. On top of that, they charge me $300 just to take a look a different problem and tell me they could't fix it. They had the audacity to tell me I was getting a discount.Worse place I have ever brought my car to!They will take advantage of you if they can.
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October 2023 by Riese L.
Thank goodness safety checks only need to be updated once a year because it's such a pain finding somewhere to take you right away. I was lucky to find this spot that allowed walk ins that took my fleet insurance. They didn't allow me to make a same day appointment but said the wait wasn't too long. I waited about 35 minutes. Parking is terrible! Terrible. Terrible. I circled the parking lot about & times before snagging a spot. The younger gentleman at the counter was kinda sassy. He made me go to the car to get the mileage to tell him which I thought was an odd request because for the safety inspection it's required for them to look at the car themselves so idk why I had to do it. He was very inexperienced with the billing portion so that took longer than normal I guess. Ehh so so experience. Main thing I got my safety check done I guess.
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October 2023 by Ivan Sanches
Friendly staff, and great service. A great place to get your safety check done and other auto repair needs.
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September 2023 by Excee Carpenter
It's was a good experience
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September 2023 by Blaine C.
I make appt online for $21.99 oil change and free tire rotation get to store they say they don't carry conventional oil and I have to purchase $62 oil. False advertising and wasting people's time
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July 2023 by Danika Crisostomo
They always have great deals.
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July 2023 by Troy W
Excellent
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June 2023 by Miyo C.
If you are looking for great service from start to finish, come on down to Goodyear in Waipahu. I came in needing a tire patched. However, the screw was too close to the edge of the tire, so instead of trying to sell me a new tire, they offered to install the spare for me. Start to finish was less than 40 minutes as a walk-in.
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May 2023 by Daniel Rodby
My go to for alignment and oil change. Always really professional. What topped it off was that one day I walked in and asked if they had time to replace a part for me, they didn’t have it but told me to go next door to autozone and buy the part and they replaced it free of charge and wouldn’t accept a tip. Way better than my experience with the other Waipahu Goodyear. I literally had to walk out on them because no one there cared about anything.
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April 2023 by Earl E.
Should have read the reviews first before coming here. Had a 12:30 appointment for a safety check. I got there early at 12:15. Guy says, since you got here early, the safety check person is still doing a car, Meanwhile, I do not see any car being safety inspected. But I wait. 12:30 comes around and they haven't done a thing. Same cars in the bay that were there when I got there and not one was having a safety inspection done nor were there anyone working on any cars. So I give them more of the benefit of doubt. 1:00PM comes around and still the same situation and I finally go in and said cancel my safety check. Glad I left because after reading reviews about people being ripped off. Had to give them 1 star since cannot submit review without a star but they don't even deserve the 1-star.
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April 2023 by Asia-Taimane Fereti
Poor service. The clerk with the tattoo on neck did not even greet, nor did she mention the other prices on tires. She only mentioned one price and didn't even open the discussion of tires sold there. Way to go on selling your products ?
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November 2022 by Richard Morris
***Parking is limited, but staff helped get me a spot***Everyone is super nice at this auto shop. I went to get a tire patched and they were able to finish before the estimated time, and the price was good.
