-
January 2024 by Peter Family
Buyers beware all sales are final, no exchanges, no return for credit, nothing. Sales rep was extremely rude and insisted all customers are warned and pointed to a small sign. This was not my experience when I purchased an item and brought back to exchange for another style. This rating is a reflection of the sales rep that I interacted with today; she was horrible.
-
January 2024 by Ana Akii
Horrible management the manager spoke so badly of other its was honestly disgusting. I would never give this company a penny I had to walk out because the manager was speaking so disgustedly I mean I don’t know how else to be nice about this
-
December 2023 by Hiroshi Yasukawa
It's open!
-
January 2022 by Peter Kim
They have a nice selection of lady purses and totes. Also reasonably priced, however don't expect anything fancy - this is not Gucci. The staff are friendly and patient with customers. (Some of the staff lack competency but the manager - at least - knows what she is doing.)We bought a small bag from the display (because the employee could not find the new one from the back) but later found out that it had a small damage on the side trimming. The next day we came back hoping to exchange it with the same item in different color. To our surprise, the staff (not the same person) notified us that they actually have the one (of the same color we bought) that is brand new! Okay, so we ask for the exchange but our request was denied since it was final sale for all items. (The clerk previously did not even mention that to us..)We were given the manager's email address, and were told to contact the manager if we want to exchange it. (Sigh-) alright, so we got out and I sent the email (politely) requesting for exchange given the situation. After about one hour later, the manager replied detailing the reason why that happened in the first place, and apologies. Cool, not mad anymore. In overall, the manager knew what she was doing. End of story.
-
February 2021 by Jenny S.
I did not know there was a Furla in Waikele! This afternoon was my first time shopping here. The two ladies working were super friendly. I like that they gave me space to shop and checked up on me occasionally, without being too overbearing. It was a nice change. The bags were merchandised beautifully, with a matching wallet right next to it. I like the feel of the material of the bags, it seemed easy to take care of. I can not complain about the prices, they had a really good deal going on, 50% off plus additional 20% off for the regular price items. I may have found a new store to checkout whenever I am in the market for new bags.
-
December 2020 by Ashley Kassebeer
I would like to say that I was impressed with the customer service I received, as well as the pandemic protocols that were in place. I work in healthcare & have been very isolated from going out. However, I went in to buy a secret Santa gift (my coworker loves, loves, loves Furla). I walked out with my coworkers gift, as well as a new Furla hand bag for myself lol. The gals here are professional, attentive & all around amazing! I'll be back for more.
-
October 2020 by Amanda Wright
Jasmine was absolutely wonderful! She was so helpful and accommodating. They have an amazing selection too but what really sets them apart is their staff!
-
August 2019 by 椎名浩一
(Translated by Google) Typical products are in stock.(Original)代表的な商品が品揃えされている。
