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January 2024 by Jackson W
Rude manager got angry when I requested a refund on a product i bought 10 min ago. Talk about failure businessmen trying to scam their way through life
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November 2023 by Crispy Chip45
Great place, very kind staff. Staff helped me pick out a fragrance, and prices are just right. Nothing compared to macys, highly recommended
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August 2023 by J K.
I'm someone who gets HUGE social anxiety going anywhere but I collect cologne so I had to go into this place to smell some of course. I was greeted by this guy named Dylan. You can tell the guy is just passionate about fragrances and he talks to you as if you're his friend. Not pushy what so ever about closing a sale and made me feel very comfortable smelling everything and was pretty hilarious talking story to. I was only in and out but I had such a good experience I wanted to leave a review for the first time ever. Dylan's the man!
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August 2023 by Ziyou Flèur
Go there the workers are super dope. You’ll find fragrances you never heard of. They’ll be able to provide you fragrance that’s made just for your skin tone. SPECTACULAR CUSTOMER SERVICE!!!
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April 2023 by Bibi A.
Bought "new" perfume but when I opened it the perfume bottle itself has sticky residue and further inspecting the packaging I see the cardboard packaging is damaged. Looks like the perfume leaked out. Maybe it's really old...not sure. Return policy sucks so honestly won't even go back to the store smh.
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December 2022 by Ofelia V.
If possible I'd give this business 0 stars. I went to go buy some perfumes for myself and gifts for my family and instead of being greeted with kindness and a smile. I was meet with ugly stares and workers who made the atmosphere so bad I didn't even want to be in the store no more. Almost as if they wanted us to leave no one wanted to help us and just looked at us with judge mental stares. If your looking for better prices and a good experience I recommend skipping this store and going to Perfumania. They have better deals, offer military discount on top of the deals and better service. I ended up buying 6 perfumes from Perfumania!!
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October 2022 by GREGORY
Very pleasant experience both times I have visited this store. The employees are very nice, greet you as soon as you walk in the door and recommend multiple options for you after they find out what you like. I left both times with something I had never heard of before. They have lots of fragrances for both men and women.
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March 2022 by Michael Rummler
The staff were extremely helpful and friendly. I spent probably near an hour or more describing the type of scent I was looking for and sampling different colognes. One individual was very knowledgeable about each cologne and kept offering different samples for me to try until we found what I was looking for. I bought 4 scents and saved $49.50 Great experience.I also had a great experience in 2014 buying True Religion cologne for a lower price than what they were asking at the True Religion store.
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February 2022 by Steven L.
Customer service was great and informative, I appreciate that they informed me about the different versions and formulas for the fragrances that might smell different from other department stores, however, you take a huge gamble when shopping here as you don't know which batch has gone bad or has expired since they carry old or discontinued fragrances they might have lost its smell. I've also heard that they sell counterfeit fragrances here, I doubt they do but it's likely that the ones they smell are just different formulations or expired. Mine was luckily authentic. But I think they should change the return policy so that in case the quality of the fragrance has gone bad we can guarantee we get something we are satisfied with.
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December 2021 by Gregory Tillis
Very pleasant experience both times I have visited this store. The employees are very nice, greet you as soon as you walk in the door and recommend multiple options for you after they find out what you like. I left both times with something I had never heard of before. They have lots of fragrances for both men and women.
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October 2021 by Catbark
We were quite satisfied with the customer service we received from Diane. She not only gave us undivided attention, she helped us locate specific brands and fragrances we didn't have the name of. Unfortunately they didn't have my cologne, but she immediately found an identical alternative.I'm uncertain as to why people are complaining about the store. These are normal prices and you aren't really meant to return fragrances... This isn't Walmart.
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July 2021 by Elsa T.
Great customer service! Destiny is so sweet, friendly and professional! Will definitely coming back here to restock on my faves keep up the great energy!
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June 2021 by Gio B.
Do not go here. They sell fake stuff. Bought 3 bottles & none of them last longer than a minute. Go to Macy's and get the real stuff
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August 2019 by Tori Y.
The current manager will tell you that they sell exclusive fragrances that blend ingredients when in actuality the store buys fragrances for cheap($7-$12) and sell them for a lot more and they smell nasty or knock off designers
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March 2019 by Keola L.
This establishment needs sales people with teeth because none of the three ladies smiled or greeted my family and I upon entry, luckily it's a fragrance store or I would have smelled there bad breath, seriously this place makes you feel unwelcome, in off to the next outlet, aloha.
