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April 2024 by Matt McDole
Ben was extremely thorough, helpful and efficient helping me get started with a storage unit. He helped me find one close to an existing one I share with a friend.
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April 2024 by Jerry Hernandez-Deklein
Just walked out of here after having made a reservation for a 10×15 online. Ben was great, he showed me units on several floors and I was able to change my selection to a 10×10 that was a better fit for me and my stuff and I was able to save some money in the process. I was done in 30 minutes. He was really helpful to all the customers that were on site at the time as well and started following up with them immediately after he helped me.
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April 2024 by Ethan Martinez
Customer service here is superb. Puna helped me get a great storage unit in no time during a stressful time! She was a great help at picking the right unit. Everything fit perfectly, so grateful for help ??
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April 2024 by Dakota Kaina
The service was amazing!! Puna made my experience here incredible. The help that I needed from her was amazing. She is kind with a sense of humor that can make people come around to like this place. 10/10 service and for sure one of the best places I trust with my stuff. A lock with one key as to where we are reliable for our stuff and other people can’t get in because it’s only one key. Which is amazing in its own way. She also makes me feel like family and I know that my property is safe in this place. I will definitely be coming back again when the elevator is up and running because that is a major downfall but other than that a great place to hold all my belongs even if we have to make a two minute detour to a different door but either way we are getting there.
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April 2024 by Krissy Ramos Kai
Love this storage customer service is amazing if you need a storage go see Puna she’s amazing she’s really sweet and we got a storage in no time best service ever. ❤️
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April 2024 by Limit Less
Been here for 4 years before new management. But when I met Puna this past weekend, sistah went extra-credit on me and way above and beyond. Great service, and to have local faces meet you where you are, is much needed in this ever-rising competitive storage wars. Shout out to Puna and her big smile and contagious laughs! Aloha!
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April 2024 by Sadmi Kaious
Great team and assistant! Treat customers with Aloha & care! Thank you Puna. ??
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April 2024 by Alva Ives
Puna is very helpful and professional. I was greeted and helped right away and had all of my questions answered. The facility looks clean and maintained well.
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April 2024 by Danelle Alfafara
I needed a unit. went online found one yes far away but i need a climate control. well did everything on line. went in person met with a good upfront ladie named Puna, she was patient with me, because im using a walker for now she explained everything to me, showed me my unit. prices are ok. she even called me to make sure i was ok with my injury and if i needed help she would have someone help me. thats a great customer service with a smile. plus thats my holo holo once a week. only thing my unit has the pillar inside. she said she could gdt another one. right now mo need. i will get one later if needmahalo nui Puna for all your help for my unit and making new friends
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March 2024 by JC Pōhaku Nutrition
You guys are the best! Puna and Ben thank you for the help I love this storage space.
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March 2024 by Dawn Thomas
Mahalo Mahalo PUNA for your level of customer service!!!this is the first experience with SecureSpace Self Storage Waipahu and PUNA made the whole experience so much more enjoyable. Her level of professionalism and customer service OMG 1000% better than others!!! Definitely would recommend!!! PUNA....I sending um straight to you. #YOUROCK!!!!
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March 2024 by Ryan Malasig
Puna and Ben have great customer service skills and is very helpful. I would recommend using Secure Space Storage Waipahu to family and friends. Hands down da bess ??
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March 2024 by Cifford Camaquin
Awesome storage facility. Great prices. Ben went the extra mile. Customers service is the best here!!! As a first time storage unit owner, I am very happy.
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March 2024 by Jervis Leo
Thank you Ms. Puna for a great introduction of how the self storage works. For a first timer like me, you were very patient and helpful with all of my questions! You’re definitely the friendliest and made me feel very comfortable with the entire process with your clear instructions on how SecureSpace works!
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March 2024 by Carlos Ajuntas
Ben and puna were great help. All of my questions were asked in detail and very informational. Ben was able to show me everything I needed to see and was sold automatically. Highly recommended to anyone I know now.
