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March 2024 by Remain Anonymous
The date that I picked up my prescription at CVS Waipahu. As soon as the cashier checked out my prescription, Txxx 0.1%, the pharmacist marked my Txxx 0.025% prescription inactive. Today, when I try to refill my Txxx 0.025%, it won't let me. I called CVS Pharmacy and was put on hold for 30 minutes before a pharmacy staff answered and said she couldn't put an inactive prescription back to active status without even getting my name and birthday. I explained to her that because the Txxx 0.1% is too strong, I have to change it back to Txxx 0.025%. She said to go to my doctor to get a new prescription. It is unfair because I have to spend money on copay and time at the doctor visit on a pharmacist decision on marking my prescription inactive. I still have 2 refills left on my Txxx 0.025%. I will transfer all my other prescriptions to another pharmacy and won't shop at CVS anymore.
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January 2024 by Lenor M.
We have two in this district and I go to this one specifically because the employees are helpful when needed and when I have that confused look ..lol..an employee usually will ask if I need help. I shop on Sundays like clockwork and never encountered any issues since they opened.
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December 2023 by Dc R.
I spent 10 minutes trying to get help. The cashier didn't even call anyone. I had to go all the way to ewa beach
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December 2023 by Nadine C.
Shopping in Waipahu, Oahu, Hawaii... I wanted to drop off a completed Entry Form from the insert of the weekly local newspaper, "Midweek". It asks for the page number of certain advertisements. Easy! I saw the bright red "Longs Drugs" sign and stopped by. The box for entries was in plain sight in the Photo Department. Yay! Let's win! Since I was there, I asked if I could use the restroom... Sure! I found a manager and she unlocked two doors for me! Thank you! Then, I remembered that my auntie needed raisins for her oatmeal... and I needed a filler for a gift... Found them! Longs has a great Loyalty program which uses a patron's phone number. After inputting my number, the cashier gave me a receipt and a coupon for $1 to use at a later time... wow! Thanks! I'll be back!
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March 2023 by Noah P.
If you care about your loved ones care and Health wellbeing then Do Not Use Longs Pharmacy Services. Longs is continualy out of medications vital to patients health. The person responsible for ordering long time customers medications obviously doesn't do a very competent job. Longs pharmacy staff often tell customers that thier prescriptions can't be fill due to supplier being out. Local Hospital pharmacy outlets have plenty of those same medication. Ask your doctor to discontinue calling your prescriptions to Longs Hawaii Pharmacy locations and use a different pharmacy for your families good health and welfare.
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October 2022 by Maritess C.
Hubby and I came here around 2:30 am looking for Halloween candy. Unfortunately when we walked in, the choices were limited and they literally almost ran out of the good candy. We ended up walking around the store before we ended up leaving. I did run into two Hello Kitty Christmas decorations. Let me tell you how much I wanted to buy this. I wanted too but I know it's probably really expensive. I ended up walking away. Sad face. The store is open 24/7 which is a plus. Sometimes we need things early in the morning. There was hardly anyone inside at 2:30 am. Maybe around 6 people inside including us. There was only one cashier ringing people up. There seemed to be a line of 6 people including us. Plenty of parking at this time up front. Lol This place gets busy on the weekends. I would definitely come back if I needed something. Sometimes they have good sales as well. Check out their weekly ads.
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July 2022 by Dean A.
I liked my visit here because for one thing the music isn't blaring out to where I can't think. Secondly they actually have slippers in stock (unlike the one down the road on kam hwy).. Most importantly was the service from the friendly cashier.
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April 2022 by bb t.
CVS and Longs Drug Suck. They lie about the 1 to 2 day result covid pcr test. It takes 3 to 4 days. So it F--Ks any one depending on them to get result to travel. Don't use them. They Out your travel plans in jeopardy. End up costing me $400 for 2 test because I had no choice but to pay for my own test elsewhere THEY SUCK F**K YOU CVS And Longs Drug
