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October 2023 by Zoe T.
Chantel at costco optical in Waipahu was SO helpful and SO kind! I brought my sunglasses in that had broken and she was super helpful in explaining my options and helped me get a new pair. She even cleaned my husbands sunglasses that he wore in. 5 stars for Chantel!
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January 2023 by Tia Johnson
Jennifer was really helpful & friendly. She help me choose from the 2 frames I pick out & which one would be better for me & why. She also shared about the specials & discount. The price was so awesome that I bought my prescription glasses & a sunglasses. Thanks Jennifer. When I got it she was right it was so clear & a crispy sight.
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January 2023 by Mitchell Abad
Kevin A. great service for taking the extra effort to review my medical plan to apply the applicable discounts. Costco also had a sale/ special $40 off for buying two pairs. I took the deal and ended up paying $114 for two pairs of prescription glasses. First one ( Oakley frame) is for driving at night the second ( Shaq.O'Neal) prescription sunglasses. I have never "seen" a better deal anywhere else. You'll need to bring in your prescription, choose a frame( they have a variety of choices), and if your medical discounts does the rest.
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May 2022 by Cyndy K.
Cyndy's Bottom Line: Outstanding service from Chantel!*I always receive exceptional service when being assisted by Chantel whether on the phone or in person.*Chantel is a consummate professional, knowledgeable and helpful. *Friendly, courteous & attentive service.Mahalo!
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May 2021 by Jenny C.
you better have everything they ask you to bring.you better be on timeyou better bring your own penyou better listen or else you will be treated like shit.better bring health forms all filled out ready to turn in at your appointment or else.don't say i didn't warn you.they are shitty. save your money, and time.
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February 2021 by S S.
Dec 2020 - Jan 2021This review is very long overdue; I've been going to this particular location for my optometry needs for the better part of 10 years. Can't stress enough how polite the receptionists and optom techs are! There are 3 optometrists who share this office; I've seen them all and have no complaints about any of them. Scheduling (esp recently w/ COVID) can be 1-2 months out so make sure you call ahead of time to book an appt! I've had no problems with actually ordering my contacts / frames too, the optical shop employees are also very friendly and easy to work with. COVID CONCERNS:1. The door to get into the office is locked, you'll need to call the number (on the door) to let them know you're outside and they'll let you in or ask you to wait for a bit. 2. Temp checks are done before entering. 3. Frequent hand washing by all staff & all are wearing masks appropriately.
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January 2021 by Kevin Kim
I am very happy with the eye exam service. I didn’t buy glasses of frames there. But the optometrist was super nice and friendly. She was patient enough to be personable and talk story with me. I give them 5 stars.
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January 2021 by Nikki Baldassari
The office lady was extremely rude as I tried to ask her a question about getting some temporary contacts. She looked and talked at me like I was stupid for asking such a thing. Will not be going through this optical office ever again.
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April 2020 by Koreankitkat
current guest policy as of March 30, 2020
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April 2020 by Koreankitkat
temporary operating hours as of March 30, 2020
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January 2020 by Dan Cha (Geko_on_the_wall)
My daughter's glasses nose cushion broke and I called to inquire about repair. To my surprise Ms. Lisa from Optical shop fixed it for free. I just want to say thank you and feel valued.
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January 2018 by Tanner Nail
They have good hours, descent prices, and friendly service.
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April 2017 by masa4shi
カークランドのミノキシジル買いに行ったけどムースタイプしか無かった。
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February 2016 by Aieleen Lanot
If you have $2 you can have a slice of pizza and large drink plus change. Love this place
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July 2015 by Matthew Kologi
Hot dog and soda for $1.50!