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June 2023 by Steven P.
Walked into the store with just 10mins left until store closing hours on a Sunday. Received excellent customer service from Keenan & Brandon!
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May 2023 by Laurie K.
I walked into the store today and immediately the sales lady looked down at my feet then greeted me hello. Now that was strange. I looked around, didn't see anything I like proceeded to walk out and the same lady looked down at my feet and thanked me for coming in. She's so weird and a bit creepy! Maybe she really has a foot fetish
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July 2022 by JJ Sparrow
Great sales up to 60% off mens and women's items.
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March 2022 by Mizuki K.
What an unprofessional and useless staff. Came to the store at around 5pm. Found the shoes I wanted but the cashier girl said that they been locked out of the register, so she asked for my number when its ready. Cool okay, I'll spend some time walking around the outlet. Around 615 (the store closes at 7) I asked if its ready? She said she has been on hold with IT the whole time. I can hear the hold music on the speaker. She tells me to come back tomorrow, but unfortunately I needed it for tomorrow morning. So I told her I'll wait because she said she cant even leave until she gets back on it. While waiting, funny enough one of my friend came in the store and was shoe shopping too! She had her held to buy tomorrow because she didnt need it asap like I did. 645 comes and we are still on hold. I start thinking out of the box, what other ways of payment can we do so I can get the hell out of there? She was like ohh uhh.. let me call my boss and see if I can use his password to see if it works. WAIT, YOU HAVENT EVEN CALLED YOUR MANAGER YET?! THIS WHOLE TIME YOU JUST STOOD CALLING I.T!‽ LISTENING TO THE HOLD MUSIC FOR ALMOST 2 HRS LIKE AN IDIOT? So she calls her managers.. ofc she doesnt get to the point of the conversation when she speaks, after 5mins of casually explaining the situation she finally asks for the manager's pw. Anyways it didnt work. Waited longer and at 710pm, the IT finally answered and we got it working. She rang me up, the other guy in the store was the only one to say thank you and so sorry for the inconvenience. All she could say was oh wow i cant believe this happened, we probably missed out on like 8 sales today. Few days later, my friend texts me saying that she just picked up the shoes she was gonna buy but got a discount for the inconvenience! And she was asking how my situation went. Well. Now I'm upset. First the cashier has no idea what she should even be doing to solve situations, and no sorry or thank yous, and my friend who didnt deal with what I had to deal with ended up getting discounts. Tldr. Lets hope you go on a lucky day where the staff working knows how to use the register
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January 2021 by Sam Quintero
Good in store service , but phone line is always busy.
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January 2020 by Mostafa Hammam
nice shoes collection
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November 2019 by Eriko S.
I love Cole Haan shoes and I was glad that Waikele Premium Outlets got the outlet. I think the price is always good. I bought several shoes there already. Plus with my military ID, I get extra 20 percent off. However last time when I shopped there, I got confused. The shoes I wanted to buy was marked as extra 20 percent off on top of 60 percent off. I was so happy , but the person at the register told me that they could not give me both discounts and I had to choose either military discount or extra 20 percent off promotion. At Cole Haan I used to be able to receive both discount before, but this time she won't let me? I am confused about this. I bought the shoes with military discount and left the store, but feeling puzzled. Can't I get both discount like I used to? Or the shop changes their policy? Or the shop person just gave me hustle? Can someone tell me?
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November 2019 by 02 Mahina
(Translated by Google) Although there are many types, there are many items that do not have a size because of the outlet. However, when I visited the store on November 1st, long boots were sold for $ 150, and I was surprised that it was about 30% of Japan.
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October 2019 by Fedor Thunder
(Translated by Google) Great for exercise 1 Get 1 Free(Original)행사할때 좋아요. 1겟 1프리
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September 2019 by Takehiko Okubo
想像以上に安いです。
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September 2019 by Rosalie Currie
Had a awesome time shopping there really while on holiday recommend people to go see the waikele shopping outlets
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September 2019 by Leina Keomalu
Good deals at a good price
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August 2019 by Kerren Hutchison
Outlets galore! Just know your exchange rate and what you'd pay at home, but some of their bargains were excellent.
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August 2019 by Nyree Blongsta
Great options, some great deals. If hungry highly recommend the Thai food in the centre for court. Seriously great Thai food.
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August 2019 by 椎名浩一
(Translated by Google) It is a shop with a sense of value even in Waikele.(Original)ワイケレでもお得感ある店です。
