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November 2023 by Vernon Simmons
Great courteous and fast service at a fair price
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November 2023 by Jt E.
Super easy to work with and direct. Very capable mechanics and flexible with your schedule! My go to shop.
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November 2023 by Marie V.
I called around shops to fix my A/C. I was informed by another shop that I needed my evaporator replaced. I talked to Kawika and he gave me a quote. The quote was not the lowest I got but the reviews I read here on Yelp were good. First, Kawika was very professional with calling me back with his quote. Second, Kawika did not ask me to put money down in advance to purchase the part while all the other shops asked for money down even the dealer where I purchased my car. Third, when my part arrived, Damian informed me that he just needed one day to get the job done while the other shops told me they needed 2-3 days. I'm so happy with their work, my Genesis is cold again. I found a go to repair shop for my cars. Thank you Kawika and Damian.
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September 2023 by N P
These guys are solid. So glad I found them. Honest , professional, and clean facility. Don't think I'm gonna go anywhere elseServices: Electrical
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August 2023 by L H
Always accommodating. Mechanics are exceptional. Jared does terrific work.
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August 2023 by Rodney G.
Came here to try and fix an oil leak I had noticed in my vehicle as I was having to top off oil about once a week. They gave me quote for repair (engine oil separator, timing cover, timing cover chain gasket) and requested a down payment of $700 to order parts which I did so over the phone. Brought the car in once parts had arrived a couple weeks later. I picked it up after the repairs had been done and I noticed on my invoice that the $700 I had put as a down payment weeks earlier was not itemized. And then within a day of picking it up, I noticed it was still leaking so I brought it back and they then said it was the oil pan and gasket so then that was also replaced at an additional cost. I then brought it to the dealer under the guise of a normal service appointment as I could still smell the faint smell of burning oil while I was driving so I suspected it was still leaking a bit at least but I wanted to see if the technicians would notice anymore leaks without me mentioning it first and they did indeed find it was leaking oil still. So in the end, the dealer repaired my car correctly and it hasn't had any problems since. Everyone seems real nice I just wish it was repaired correctly the first time and that a proper accounting was documented on my invoices.
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July 2023 by C S
They don't charge for bad news. If the vehicle is past repair, they didn't charge me for the time they spent identifying the problem. I take my new cars here for regular service, and the folks at Capitol Auto always do a quick, thorough job.
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June 2023 by L. W.
Kawika is terrific, see him if you can. I haven't seen the owner for several years, he might have retired.----------Been coming here for years. In uniform or out of uniform, they will tell you what needs to be done with your car and not request something that is unnecessary. They have helped us out with safety inspections, double-checking warranties, and making sure we even get coupons from manufacturers. Been to a lot of shops on the island, before I found these guys, and will not go anywhere else. I don't know what's up with some reviewers that talk about a bad attitude, but I will tell you that if you come in with a bad attitude anywhere on this tiny little island, you're going to get that right back!Often times, especially with the state's safety inspections, there are a lot of weird and convoluted rules. So if you brought your car from another state, and you have anything from window tint to light tint to aftermarket bulbs to buying a used car from an on-island dealer that has had some modifications, you're gonna need to take another look at that. Don't jump on the shop that tells you something's wrong! All of the shops here have to take pictures and have to put their name and license up whenever they approve a vehicle for a safety check.After years of working with them, I will tell you for a fact, these guys are on the up-and-up. Clean shop. Free Wi-Fi in the lobby. Air-conditioned waiting area, where you can see your vehicle on the list. Technicians are polite, respectful, and the owner is always on site to double-check everything. These guys are the best.
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June 2023 by Kathy Kaiser
Superior service and great customer service. Honest assessment and prices.
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June 2023 by M Hayes Island Blue Films
Quick and honest experienced mechanics. Reasonable prices and friendly staff. Shop is very clean and they use state of the art equipment. Very satisfied with my 3rd experience there. Will be my future auto maintenance needs go to shop!M. HayesMililani HI
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June 2023 by Dr Black
This shop receives a rare 10/10 rating from me. I've been a customer for nearly a decade. They are efficient, honest, and do clean and quick work.
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April 2023 by Wendall H.
Great service and great value from Capitol Auto Service!We are a family that is always running in different directions at the same time. Actually, running is not fun, but driving in different directions is something that we can all agree on. To continue to drive, you need a reliable mechanic. I didn't even know we had one! Battery not holding a charge? My wife took the car away and got it fixed. Making a horrible noise. Take it away and get it fixed fast. Kid gets a "new" to him used car that is 30 years old? He follows his mother (she doesn't drive a manual transmission) to a not-so-random mechanic and gets the car checked out top to bottom.Now, it was my turn. I picked up a 2014 truck, and with my wife's guidance, I took it to "our" mechanic. I had only seen the fast results. Now, I saw the clean facility, the courteous mechanics, the professional service, and the great results first hand. No price gouging. No attempts to get you to agree to repairs you don't need. Just the type of service everyone dreams of one day finding.Yeah. This is the place to go.
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April 2023 by Sharene L.
I have been to a lot of auto services and no auto service has ever been in comparison to Capitol Auto. They are genuine and trustworthy! I can always count on then to take care of what ever is needed in a timely manner. Price is good and quality is exceptional!My husband was going else where for a long time and I finally got him to try out Capital Auto. He is now a loyal dedicated customer to Capital Auto. Thank you Capital Auto - you da best!
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March 2023 by Mr MackMarvel
Was referred to this shop from another one. Had my car towed there which started before dropping it off and once it was towed back to my location. The car didn’t turn on nor did it start at all. Talked to some of the reps and they told me the car left their shop on the same condition as it was brought to them but that was false because I was present when the car was dropped off as they started it. No one knew what was going on and no one could properly brief me on the issues of why the car stopped starting when I came to pick up the diagnostic report that wasnt even out in the car as they said it would be. Horrible service never going back.This is my experience not saying that everyone who goes there experience the same.Service: Vehicle Inspection
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February 2023 by Woodley Funtanilla
Always great service. Fast clean and respectful.
