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February 2024 by Sheldon B.
Bought a tire inflator from this store back in February of 2023 and it broke the second time of being used. I understand the store policy for returns is such and such time from the time of purchase, but after explaining to the associate over the phone that for an tire inflator that's not going to be used often it will most likely surpass the date of returning. The associate put me on a brief hold, probably to ask someone, and return to tell me to bring in the broken one to be replaced.I arrived at the store with my broken product only to be turned away because I have surpassed the return date. My issue is not the return policy but what I was told will not be honored after going out of my way and wasting my time.I've been coming to AutoZone for awhile now to purchase their product whether it's filters, oil, wipers, etc. but after today I will not be a returning customer.
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February 2024 by Katherine Reid
Jhie assisted me with a code reader and went above and beyond with his customer service. He looked at my car because I had questions and was very informative. Much mahalo!!
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January 2024 by Auston D.
I want to give a shout out to a worker named Tip. I just came in to grab supplies for a simple oil change but his customer service is extraordinary. He is a very genuine guy that was super helpful with trying to find the best prices and efficient supplies for my specific vehicle. I don't normally write reviews but his customer service was one to share about. If you ever find yourself needing assistance with anything, Tip is a great recommendation!
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January 2024 by Patricia Luksich
I needed a new battery for my car key, and the boys at Autozone were super helpful. Kalen even switched out the new battery for me, which was much appreciated! Mahalo plenty!
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January 2024 by Chris Pujols
The Custer service in here is much better than the other shops around. Ask if the gentlemen know their product and will recommend the best quality.
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December 2023 by Zayne Del Rosario
Great customer service from the night crew
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December 2023 by J Risherdsan
easy to find location next to the jack in the box and highway inn in waipahu.
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December 2023 by April Oishi
I recently visited AutoZone and had an exceptional experience, thanks to Ed's outstanding customer service. Ed not only helped me check my battery but went above and beyond by guiding me through the entire process of changing it. His expertise and willingness to assist made it the best experience I've had at AutoZone. I truly appreciate the immaculate customer service Ed provided, ensuring a seamless and hassle-free experience every step of the way. Highly recommend!
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September 2023 by Mitchell Ho
Friendly, helpful, awesome customer service.
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August 2023 by Michelle Zhou
Great customer service! Very fast, efficient, and knowledgeable. I was helped by ED C and Miki. They both helped me get the correct light bulb needed for my car!
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August 2023 by Matthew babas
Visited the store today! Store looks very clean and organized! The store manger Jenny, has awesome customer service. Very knowledgeable. Highly recommend. Definitely returning!
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August 2023 by Ryan Leong
Jenny and her staff does an excellent job at Autozone. They are family oriented and they take care of their customers. ???
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July 2023 by Nina
When going to this Autozone be prepared to be asked every 30 seconds if you need help. I totally get customer service and wanting to make sure a person is getting the help they need, however this location is smothering with every single person working there, asking you multiple times if you need help. When I finally did need help they didn’t even have the part listed as in stock on their website.
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July 2023 by William Paquette
Staff attention to my needs and very knowledgeable. TY.
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June 2023 by Kris Reed
Jordan was AMAZING!!! So helpful and friendly!!!
