AutoZone in Waipahu is recognized for providing great customer service and support, consistently described as helpful, patient, caring, and kind. Staff members are knowledgeable about auto parts and take the time to thoroughly assist customers. This includes researching parts, checking car batteries, helping with installations like headlights and interior lights, and using code readers. Employees are noted for being very informative, often going above and beyond by showing customers how to perform tasks themselves, such as locating a fuse box and checking for spare fuses, which can save money. The team creates a comfortable environment where no question is considered silly. Associates are commended not just for their work but for being good-hearted people, with a spirit of aloha that extends beyond typical service. Customers report getting what they need quickly and hassle-free, finding great value for regular vehicle maintenance needs. The store receives high recommendations for its positive vibes and amazing workers.
I went to AutoZone and Zayne D helped me with everything I needed. He was so helpful and kind. He checked my battery and helped swap it out for me. I also needed new headlights and he recommended the right ones. Highly recommend coming to this AutoZone!
April 2024
These guys know their Auto Parts. GREAT customer service and great value for your regular vehicles maintenance.needs. ?
February 2024
Jhie assisted me with a code reader and went above and beyond with his customer service. He looked at my car because I had questions and was very informative. Much mahalo!!