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October 2024 by Georgia Cawley
The Ace Hardware in Kamuela, Big Island usually has whatever I'm looking for from art supplies to plumbing supplies. The staff is welcoming and knowledgeable. Highly recommend this business.
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October 2024 by Paige B
A little bit of everything you might need around the house, yard, and garage.
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September 2024 by Emily Beason
Mary and Pat deserve employee of the month award! The spring in my friend’s knee scooter broke, and they troubleshooted the problem and fixed the scooter right at closing time. They are kind people and handy to boot. Thank you, Mary and Pat!
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August 2024 by J M Recendez
The best hardware- garden-craft store from Waimea to Hilo. Staff helpful & knowledgeable. Organized stock. Cruise the aisles & you will find lots of useful items that ordinary hardware stores don't have. Dont miss little stuff by checkout: need a good sunglass leash or back scratcher?
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August 2024 by 2 Seam Fastball
Fantastic service friendly staff
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July 2024 by Brady Long
“The Ace Promise” - lol, ya right.
Maybe I misunderstood what the definition of the word promise is.
I bought three sprinkler timers. One went bad after just five months. I was about to purchase the replacement when I happened to read the fine print on the back of the replacement item.
You decide - here’s what it says on the back of the box:
The Ace promise - if this Ace product, when used for its intended purpose, fails to give you complete satisfaction, return the item to the Ace Hardware store where it was purchased for free replacement of the same or similar item.
After waiting half an hour for them to honor this promise, I decided my time was more valuable than arguing over the cost of a sprinkler timer. Disappointing that Ace is not an honest or honorable company.
Home Depot, your service and prices are better. I’ll always head your way from now on!
Bye-bye, Ace in Kamuela.
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March 2024 by Zack Williams
Love the super friendly and motivated staff at this Ace. Literally been shopping for miscellaneous... STUFF there since I was 10 years old, eagerly blowing my weekly paper route salary - sixty two bucks!, if I remember correctly - on frivolous items that I "really needed"... for one of my many hair brained ideas. The one that I remember most - and most fondly - was the steep and scary water slides that I precariously arranged on small hills in pastures nearby my home. Each slightly more perilous than the last, and limited only by the distance and height I could achieve by daisy chaining the bought or otherwise acquired garden hoses, the number of which steadily growing with each successive slide project. If id have been successful at cajoling the few friends I had nearby into landing their own paper routes or some similar source of weekly pocket money with which to purchase candy and other such supplies necessary for boys to have adequate entertainment during summer breaks, id of no doubt started extracting a percentage (a reasonable percentage, of course) of their wealth in the form of waterslide tickets and would surely be an amusement park mogul by now.Alas, that never came to pass, and now I spend my free time writing over-long reviews of local businesses, hiking trails, and beaches. Oh well, maybe there's still time!
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March 2024 by Ro A P
The staff here are so friendly and very helpful. We needed to buy paint and supplies for painting, and they were very gracious when assisting us. Wonderful little hardware store!
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November 2023 by Casey Kinney
They have everything
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October 2023 by Darren Keck
Had what we needed when we needed it.
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October 2023 by Din Djarin
Love it!
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October 2023 by Shannon G.
It's all about service and theirs is the best! They go over and above to be helpful by offering to do things for the customer that other stores would simply tell you how to do for yourself.
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September 2023 by Stan Sieler
Friendly staff, great selection!
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August 2023 by Ryan Pettit
Please open up your bathroom to customers again. Its not cool that you keep it closed. COVID is over now.
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August 2023 by George Odell
Bought two camp chairs to go to the beach ⛱️ with.
