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July 2023 by Li Otis
After many trials and even my husband riding the bus to get our other car, we gave up. Called all 24hrs, near me towing companies and the only one answering the phone and willing to come and dig us of the sand hole was RJ's.Because of the distance we needed to wait for the employee ( I am so sorry for not asking for names but I was cold and rain didn't stopped) to check with the manager if they will be able to come. Luckily they approved and gave us a 1 to 2 hrs time line and 200 to 400 cost. Doesn't not matter we really where 4 wheels deep in sand.Luckily didn't took 2 hrs and from 23.31 pm that I made the first call to 00.47 that he and his partner arrived to Punaluu we where free by 01.20 and inside the estimated price, they made sure we where not going to get stuck again and left.Thank you so much for answering your phones and being honest in estimated, time frames, and advertising the correct working times! Specially in a friday night before the 4th of July.Gracias totales!!!
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July 2023 by Li León
After many trials and even my husband riding the bus to get our other car, we gave up. Called all 24hrs, near me towing companies and the only one answering the phone and willing to come and dig us of the sand hole was RJ's.Because of the distance we needed to wait for the employee ( I am so sorry for not asking for names but I was cold and rain didn't stopped) to check with the manager if they will be able to come. Luckily they approved and gave us a 1 to 2 hrs time line and 200 to 400 cost. Doesn't not matter we really where 4 wheels deep in sand.Luckily didn't took 2 hrs and from 23.31 pm that I made the first call to 00.47 that he and his partner arrived to Punaluu we where free by 01.20 and inside the estimated price, they made sure we where not going to get stuck again and left.Thank you so much for answering your phones and being honest in estimated, time frames, and advertising the correct working times! Specially in a friday night before the 4th of July.Gracias totales!!!
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April 2023 by Harold R.
I called RJ's towing yesterday and spoke to a gentleman about towing my vehicle from Hawaii Kai to Kailua for an 8:00 am drop-off at Goodyear. We decided that we would meet at 7:30 am for a pick-up on 4/20. I texted RJ's the morning of to make sure we were still good but no response. I called their number and again no answer. I'm very disappointed that they would totally no show like that. I would never call them again as they are highly undependable!!I wish I could give them zero stars!
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December 2022 by Tip C.
A car ran off the road by our house and looked like it was about to flip. We went out to help but there was not much we could do. James came in and saved the day. Very impressed with his work. That could have gone wrong 50 different ways. The other companies were saying a couple hours and he got there in 30 minutes. I'm definitely keeping his number on my phone.
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November 2022 by Wayne Hunt
Friendly staff and very helpful this company goes out of its way to help and make sure you're safe. If I could give more stars I would
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September 2022 by Isaia Souza
These guys were the best. Saved my staycation when my truck broke down late one night. These are the guys to call!Service: Car towing
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August 2022 by Liana E.
The best towing experience we ever had. This is a long overdue review. Our car decided to crap out on us on Thanksgiving. We just left the family home in Kailua when we heard a horrible grinding noise. We couldn't figure out what the problem was but we knew we couldn't continue to drive it. We called everywhere and no one could come out, either they were intoxicated or just didn't want to work on a holiday. I get it, everyone has a life and ohana is important. However, this is too common in Hawaii, these guys only come out when they want. Thankfully my husband found RJ's Towing. This young braddah was very professional, very kind, and came out in less than an hour. He carefully hooked up the car and towed us back to our auntie's house. The cost was very reasonable considering he had left his ohana on a holiday to save our okoles. I would absolutely call RJ's again should I ever need a tow. In case you were wondering what that grinding noise was, it was a damn seed. A teeny tiny seed that had somehow managed to get lodged between the brake pad somewhere. Our neighbor found it before we had made an appointment at the auto shop. Talk about being saved twice in a day. Lol!
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July 2022 by Antonio D.
Review is long overdue but overall best Towing company I have experienced. Always quick to respond and dispatch, while showing great care to my lowered cars that like to break down!
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July 2022 by Barney J.
It's never a good day when you find out someone took a screwdriver to your sidewall, especially after you get out of work and want to get home, but RJ's saved the day! They quoted me a 30-40 minute wait, showed up in 20, and got me to Costco in time for a same day fix on a busy holiday weekend. Other places said it would take them 4 hours just to get a driver to me. I can't recommend this place enough, RJ is a pro. Affordable, quick, and he made sure to take great care of my vehicle so it was safely secured for the tow. If you find yourself in need of a good towing company, do yourself a favor and call RJ's. They will take care of you, guaranteed.
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July 2022 by chase
Definitely would recommend this guy! Super nice and showed up less than 30 mins got our car back to the house in town and had great price. If you’re ever stuck out in Nalo side this the guy to call and help you out! Thank you again ??Service: Car towing
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April 2022 by Aaron I.
Great communication, friendly, on-time service and fair price.
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January 2022 by Daniel Li
RJ and his towing company is amazing! My family and I needed a tow in the middle of the night after losing the keys to our SUV in the ocean. We called other tow and recovery services before RJ and none of them were able to help us in time since I had a flight to catch in a few hours. Once we called RJ and he showed up within minutes, he was very nice, professional, patient, and polite! He helped us retrieve our stuff and had amazing towing skills parking our giant SUV in our parking spot with ease. Overall great service, great rates. I would definitely come to RJ again!
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January 2022 by Daniel L.
RJ and his towing company is amazing! My family and I needed a tow in the middle of the night after losing the keys to our SUV in the ocean. We called other tow and recovery services before RJ and none of them were able to help us in time since I had a flight to catch in a few hours. Once we called RJ and he showed up within minutes, he was very nice, professional, patient, and polite! He helped us retrieve our stuff and had amazing towing skills parking our giant SUV in our parking spot with ease. Overall great service, great rates. I would definitely come to RJ again!
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October 2021 by Tanit M.
RJ SAVED ME TWICE on the first call! He acts faster than any insurance company or towing company especially after 5pm. Highly recommend! All my family has his card.
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August 2021 by Malila H.
Much mahalo RJ towing! Flat tire in kalihi and looked up towing companies, 3 + hour wait time on a Friday night for them to tow from kalihi to waipio. Called RJ towing, James came out in 45 min and his pricing was reasonable! Really appreciate the service! Definitely call if in need of a tow without getting ripped off!!!!!
