“Whoa why the low rating ? I've had nothing but great service here even though it's not my home branch. Parking is easy in the back lot and if you should find yourself in a line it will move quickly. There is an atm outside should you have a simple transaction, and not be in the mood for human interaction , but I find it just as quick going inside.”
“This is my favorite BOH outlet on Maui. The hours are surprisingly flexible but more importantly, the team members here invariably kind and patient. Bank lines can be notoriously slow but somehow this location deviates from the norm. Bank manager Ben went above and beyond to help me out in a pinch.”
“MCFCU has finally upped their game and gone digital, somewhat. Add a star!MOBILE APP:This is what I've been waiting for! Account-to-account transfers, up-to-date account information (for balancing) and mobile deposits. Of course I have a few complaints. One of them is that some cleared checks don't have an image of the check, a very useful feature should you forget who the check was for (or wasn't told by your spouse who is was for). Another err is the verbiage of automatically deducted items with their bundled abbreviations and words which can be very confusing. Sometimes the mobile deposit can be ornery, resulting in multiple, frustrating attempts. Aside from those quirks it works fine.CHECKING ACCOUNT:Yes, we still rock personal checks! The main reason for me is that I don't like automatic deductions for bill payments. If businesses don't offer online payment, you'll be getting a personal check from me, all while supporting the USPS. Unlike at my traditional bank, reordering checks couldn't be done online but via phone automation which was surprisingly efficient. But, should you need to make any changes, you'd have to speak to a live person at Harland-Clarke.SERVICE:No matter if I call or present in-person, everyone has been awesome. I always experience a very personalized style of service.TIP:No-fee ATM withdrawals can also be made at First Hawaiian Bank locations (limited per month).OVERALL:While some requests still need to be done in-person for security and signature's sake, they're on a positive roll.”